Ramona Cabrera-Whitworth

*** ********** **

Burleson, TX 76028

469-***-****

Education:

Diploma- Tonopah High School

Tonopah, NV

Basics- Hill College

Cleburne, TX

General Lines License (Life, Health, P&C) surrendered 11/16

Bonded Notary Public

Experience:

2015-2016 Licensed CSR- Nationwide Insurance

Marketing, sales & service of Auto, Home & Life Insurance, make collection calls, and prepare daily deposits.

2015-2015 Licensed CSR- Farmers Insurance

Marketing, sales & service of Auto, Home & Life Insurance, make collection calls, and daily deposits

2014-2015 Medical Billing Clerk I- Professional Medical Services

Outbound calls to follow up with medical insurance companies on payment of medical claims. Maintain professionalism while trying to obtain information, make corrections to claims & billing to receive the contracted payment amount due from the insurance companies or patients.

2013-2013 Administrative Assistant- EM Group

Settled daily transactions, handled all credit card disputes, set up website creation with new membership, assisted with customer service emails, & verified timesheets before payroll submission.

2011-2015 Preschool Teacher- Gateway Church/ Amazing Kids Ministry

Teach 4 & 5 year old kids stories of the bible thru songs, books & storytelling, general education, oversee room requirements, and maintain safety of staff & kids. Promote a positive environment and effective discipline.

2012-2012 Associate Agent- Nationwide Insurance

2007-2010 Marketing, sales & service of Auto, Home & Life insurance, and daily deposits.

2010-2012 Personal Lines Underwriter- InsureZone of Texas/Agent Secure

Assisted agents with applications, review applications to evaluate degree of risk, bind policies for agents & advise of activity found. Worked on a comparative rater. Accepted calls from queue, placed outbound calls, & assisted with queue calls for Commercial. General Customer Service.