Mary C. Carr
acy27q@r.postjobfree.com
Objective
To utilize my problem solving, customer service, communications, accounts payable and accounts receivable knowledge and experience in an administrative position with a dynamic organization.
Skills
Microsoft Word, Microsoft Excel, Typing 50 wpm, 10-key by touch, Alpha-Numeric data entry,
Work Experience
Bay Area Credit Service February 2004 – December 2015
Collector/Client Services Rep
Managed collection accounts for third party clients
Used research, problem solving and communications skills to resolve consumer disputes with collections
Validated collections accounts per consumers’ requests and mailed responses within tight deadlines
Entered new collection accounts received from clients into database
Responded with a high-level of service to telephone inquiries from consumers and clients
Updated and maintained collection accounts per clients’ requests
Converted documents into PDFs and uploaded to document retrieval database
Solectron Corporation September 1993 – October 2002
Order Entry Clerk, Accounts Payable, Accounts Receivable Clerk
Reviewed and processed invoices in company system for timely vendor payments
Answered vendor calls, researched and resolved vendor-related issues concerning vendor invoices and payment status
Trained new staff on system
Collaborated with buyers to ensure items shipped matched customers’ requests
Tracked aging of customer receivable accounts
Matched invoices and packing lists and filed by customer name
Education
DeAnza College Cupertino, CA 1989 – 1991
Business and Accounting Courses