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Customer Service Technical Support

Location:
Deerfield Beach, FL
Salary:
15-19 hr.
Posted:
March 02, 2017

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Resume:

Wesley Wesley H. H. Adams Adams

**** ** *** *****, ********* Beach, FL 33441 954-***-**** acy26r@r.postjobfree.com Summary

LAN administrator with experience maintaining PCs on Windows environments. In pursuit of certifications as PC Technician and Microsoft Certified Technical Specialist. Able to communicate effectively verbally/written and customer service oriented. Detail oriented with strong organizational skills and ability to learn quickly. Technical Skills

OS/

Software:

Windows XP/Vista/ 7/8.1/10, Windows Server 2008 R2, MS Office Suite, Antivirus, Brighttree,Dezine,MAC,,5-9 phone systems.Jira Hardware: Network cards, Printers, PC’s, Laptops, Routers Networking: Active Directory, Hyper V, TCP/IP, LAN Certifications

Microsoft Certified Technical Specialist (MCTS),

Microsoft Windows 7 Certified on June 11,2012

A+ PC Technician,

Network +,

Cisco, waiting for class to start

Experience

Experience in PC and laptop repair, troubleshooting & maintenance. Proficient with Active directory, able to create user groups, domains, policies. Strong knowledge of the functionality of Hyper V in virtualization. Medical field experience, maintenance and repair of concentrators, C-pap and Bi-pap, tens units and pulse-ox.

Hands-on experience setting up LAN networks.

Internship with The Academy of Fort Lauderdale for 6 months since March 2013 till present been working with macs and microsoft Work History

Feb 2011 - Present Freelance, Technical Support – Broward Area Jun 1997 – Jan 2011 Medical technician Leader/Driver, Walgreens Respiratory Service – Pompano, FL March 2013-january 22,2014 Tier 3 tech Techzilla- Margate Febuary 1,2014-august 5,2014 advance tech support I.C.E. August 7,2014-may 6.2015 fast fix 123,,, tier 3 tech macs and windows May 7 -June 29,2016 first choice tech support,Client Care Experts,tier 3 tech escalation,,macs and windows

Education

The Academy – Fort Lauderdale, FL Network Associates Program Deerfield Beach High School High School Degree \ B.C.C Business Law



Contact this candidate