LYNN YEAROUS

Peachtree Corners, GA ***** 770-***-****

acy21l@r.postjobfree.com www.linkedin.com/in/lynn-yearous EXPERIENCED SOFTWARE QUALITY ASSURANCE & BUSINESS ANALYST Ensures Software Quality Improves Product Design & Functionality SOFTWARE PROFESSIONAL with testing and business analyst experience on multiple financial applications. My strengths include: attention to detail; problem analysis and resolution skills with a strong aptitude for complex, technical assignments; excellent written and verbal communication skills; extremely organized; and strong work ethic.

Expertise in:

User Interface and back-end validation

Functional, Regression, Integration Testing

Test Plans & Test Case Creation

Custom Reports & Billing Statements

User Stories

Banking & Financial Applications

XML, Fixed-Length, CSV, And Other Flat File Formats TECHNICAL SKILLS

Languages: SQL

Platforms: Web, MS Windows, Client Server, IBM AS400 iSeries Databases: Oracle

Tools: ALM, HP QC, QTP, RTI, TOAD, SharePoint, Jira/Confluence, Visio, MS Office Suite Methodologies: Waterfall, Agile, SDLC, RUP

PROFESSIONAL EXPERIENCE

DATASCAN TECHNOLOGIES, Alpharetta, GA 5/2011 to 10/2016 Software Quality Assurance Analyst (5/2011 to 6/2013), (7/2015 to 10/2016) Developed and executed comprehensive test plans in ALM for functional and regression testing of industry leader Wholesale intelligence (Wi) application formerly known as Wholesale Management System (WMS), Collateral Management System (CMS), PAD (Portable Audit Device), and Dealer Access System (DAS). Used Jira for creating, tracking and working defects.

Analyzed and evaluated requirements and technical specifications, allowing functional testing of enhancements and defect fixes on multiple versions and web browsers.

Utilized TOAD and SQL, querying and validating back-end data, ensuring accuracy which was extremely critical since more than $80B of loan collateral was processed in these systems and over 250K audits were conducted each year.

Received “driving service EXCELLENCE” brick from manager 5 times for delivering outstanding testing, due diligence, flexibility, and great project management.

Increased product knowledge by facilitating product training for new QA team members and providing personal product support to business analysts.

Business Analyst (6/2013 to 6/2015)

Created and modified use cases and wireframes. Implemented new enhancements for Wholesale Management System (WMS) and Dealer Access System (DAS).

Conferred with customers (automobile finance companies and banks) and product designers, gathering customer requirements and confirming correct resolution for end-users.

Facilitated kick-off meetings for developers and QA (on-shore and off-shore), presenting project use cases, wireframes of final design, and improving productivity through collaboration.

Conducted project management duties, obtaining work estimates from QA and designers and creating Statement of Work documents used by billing department for revenue capture. LYNN YEAROUS acy21l@r.postjobfree.com Page 2

Financial Industry Technical Services, Inc. (FITS), Denville, NJ 10/2008 to 4/2011 Quality Assurance Consultant for ScottradeTM, Westminster, CO Worked 50% of time at Scottrade office in Westminster, CO, and 50% from home in Duluth, GA, during duration of contract.

Analyzed functional requirements and technical specifications for Scottrade back-office system, verifying design and forming test scope.

Created test plans and test cases in HP Quality Center, enabling various projects, such as Cost Basis Reporting, Scivantage Maxit ® Data Connectivity, and Order Management.

Improved productivity 25% by producing reusable automation test scripts using HP QTP. FAIR ISAAC CORPORATION (FICO), Norcross, GA 01/2004 to 07/2008 Senior Software Quality Engineer

Formulated and executed extensive test scripts. Significantly decreased number of defects released in application and documentation for Debt Recovery products (RMS – Recovery Management SystemTM).

Analyzed business requirements and technical specifications, producing testing product enhancements and modifications.

Selected to test complex custom project for high-profile customer and was recognized by customer for on- time implementation, affording tracking over $1M of untraced financial transactions.

Delivered on-shore and off-shore product support, training developers, trainers, QA team members, professional services, customer support, business analysts, sales, and usability engineers.

Received company’s SPOT award by supplying top performance and superb testing of Placements PlusTM product.

ADDITIONAL RELEVANT EXPERIENCE

FAIR ISAAC CORPORATION (FICO), Norcross, GA 1992 to 2004 Senior Technical Writer

Created and maintained user guides, report guides and release notes for large complex industry-leading Loan Servicing and Account Management product (LSAMS) and Recovery Management System (RMS).

Provided customers with organized, usable and understandable user guides, technical guides, installation instructions, and release notes.

Moved from the Mortgage Division to the Debt Recovery Division in 2000 and performed the same role as technical writer on the debt recovery product (RMSTM)

Performed informal tests to ensure accuracy of documentation, and identified product defects after enhancements had passed QA testing.

Reduced printing and paper costs 75% by converting hardcopy documentation to electronic format (PDF using Adobe Acrobat) and publishing user documentation on CDs.

Significantly reduced the number of QA send-backs/rejects; improved the product’s quality by creating and implementing the product standards guide for development and QA teams. EDUCATION

Associate of Applied Science (AAS), Data Processing Technology SOUTHWESTERN ILLINOIS COLLEGE, Belleville, IL

PROFESSIONAL DEVELOPMENT AND TRAINING

Lean Six Sigma - Introduction to Process Improvement Training, 2013 Fair Isaac Quality Assurance Foundations Course

Fair Isaac QTP/BPT Training

Information Systems Examination Board (ISEB) – Foundation Certification in Software Testing

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