LUKE LAMBOURNE
**** ********* *** ● West Jordan, Utah 84081 ● ***********@*****.***
I am a professional manager adept in distribution, sales and customer service who thrives in dynamic, challenging and fast-paced work environments. Assertive and enthusiastic, I have extensive knowledge of industry trends. I take pride in an excellent work ethic with proven results. KEY SKILLS
• Strategic planning ● Analytical ● Cost reduction, containment
• Negotiations expert ● Personable ● P & L reports savvy
• Procedure development ● Team Builder ● Inventory control
• Commitment oriented ● Staff retention ● Contract management
• Systems implantation ● Process improvement ● Lean manufacturing & design PROFESSIONAL EXPERIENCE
ENTREMATIC - AMARR, SALT LAKE CITY, UT General Manager 3/2011 to Present Increased location operating income by 33%. Develop and share best practices company wide, including safety program, 5S methodology and lean manufacturing. Oversaw the development and launch of a new Oracle based operating system and eTools for direct channel and retail customers. Leader in sales calls with team members to establish sales and customer retention goals. Manage sales transactions with a revenue stream of $8 million annually.
ENTREMATIC - AMARR, WESTERN REGION Sales Manager 8/2007 to 3/2011 Increased company market shares by 7% in just 6 months. Monitored seven distribution center’s project budgets each year. Oversaw the development and launch of CRM. Covered markets from Nebraska to California. Managed sales transactions with a revenue stream of $43 million annually. Determined merchandise price schedules and discount rates. Generated monthly and annual sales reports. Shared product knowledge with customers while making personal recommendations.
ENTREMATIC - AMARR, SACRAMENTO, CA General Manager 2/2005 to 8/2007 Boosted revenue by 22% in the first year by spearheading development of company procedures and market penetration. Mentored, coached and trained 14 team members. Identified inefficiencies and made recommendations for process improvements.
ACHIEVEMENTS, HONORS
• Acknowledged as achieving ‘Highest Operating Income’ out of 78 locations 1/2015
• Received ‘General Manager of the Year’ title 8/2007 EDUCATION AND PROFESSIONAL DEVELOPMENT
Utah State University Eastern, Price, Utah: Associate Science, Sociology TOOLS AND TECHNOLOGY
Fidelio, Sales Pro, Fosse and Delphi, Hotelligence, Microsoft Office Suite, Social Media Resources LinkedIn Profile: www.linkedin.com/in/luke-lambourne-a1049376