************@*****.***
Priyamol Mohanan Mobile # 469-***-****
QA Engineer/Manual Tester
PROFILE SUMMARY:
Over 5+ years of experience in QA Testing and Quality improvement process.
Extensive experience in manual and automated testing using Black Box Testing, End-End testing.
Excellent Domain knowledge on Retail, Banking and Insurance.
Worked in Agile Environment using Scrum.
Experience in Manual testing using tools like HP Application Life Cycle Management, HP Quality Center, Bugzilla, and JIRA.
Prepared Test Scenarios and shared with BA and Product Owner for Review and Signoff.
Written complex SQL queries for querying data against different data bases for data verification process.
Involved in using tools like Test Director for writing Test Plans, Test Cases and Test
Procedures and used as Bug Tracker. Also involved in generation of different Reports using the same.
Involved in Unit Testing, Integration Testing, Functional Testing, System Testing, Stress Testing,Load Testing, Performance Testing, Usability Testing, GUI Testing, Acceptance Testing, Regression Testing, Beta Testing
Knowledge and experience in every phase of SDLC, Software Testing Life Cycle (STLC) and Bug life Cycle.
Supervising the QA Functional Manual Team of 6 members involved in Manual execution.
Excellent Team Player possessing Good Communication and Interpersonal Skills. Actively involved in participation of weekly project status meetings with Team Mates and Team Lead and communicates with customers and offshore team members effectively.
Good Experience of Automated Testing Tools like Winrunner, Test Director, Selenium etc.
Involved in creation of Traceability Matrix.
EDUCATION:
Kerala State Technical Education,Kerala, India
Post Graduate in Computer Applications
Kerala University,Kerala, India
Bachelor of Science
Technical Skills:
Testing Tools
Selenium web driver 2.0, HPALM, HPQC, Bugzilla, JIRA, Soap UI, Putty, Super Putty, Winrunner, Test Director
Programming/Scripting Languages
C, C++, Java, VB 6.0, VBA, HTML, C#, VB script, SQL, PL/SQL
RDBMS
MY SQL, SQL Server 2000/ 7.0/6.5, Oracle 8i, MS- Access.
Operating System
Windows 95,98, Window XP Professional, Windows 2000/NT.
Web Server
Apache Tomcat
Software Engineering
ISO Concepts, SEI CMM
Browser Tools
Selenium IDE 1.9.0, Firebug, FirePath
Modeling Tools
Visio, MS-Word, MS-Excel
Methodologies/SDLC
Agile-Scrum, V Model, Waterfall
Roles / Responsibilities:
Prepared the Test Cases by covering the entire product functionality.
Prepared the Test Data for the Test Cases
Functional Testing was performed to test the overall product functionality to meet the requirements.
Regression Testing was performed on different versions of the product.
Testing of this Configuration Tool involves the preparation of the Test Cases for Business Configuration. This covers different features of the tool. Prepared the Test Data for the test cases.
Updating the test cases to the latest enhancements/requirements of the tool.
Did many rounds of Manual Regression testing.
Reported the bugs to the bug tracking system and prepared the bug reports.
Bug fix testing was done on different releases of the tool.
Understanding the client requirements and Functionalities.
Manual Test cases were created to validate the Functionality.
Defect tracking and reporting was done.
Creation and maintenance of Test reports and Test data.
Conducted various types of testing like Functionality Testing, Data Integrity Testing, GUI Testing, Regression Testing, System Testing and Testing of Installation
Professional Summary
Project Profile #1
Home Depot - Atlanta, GA - June 2016 – Till Date
The Home Depot is the world's largest home improvement chain and second-largest US retailer after Walmart, the firm operates about 2, 200 stores across North America, Puerto Rico, and China, as well as an ecommerce site. It targets the do-it-yourself and professional markets with its selection of some 40, 000 items, including lumber, flooring, plumbing supplies, garden products, tools, paint, and appliances. Home Depot also
Offers installation services for carpeting, cabinetry, and other products.
Project Scope: Item Data Management- online tool where suppliers / Vendors can view, set up, and maintain product data. This product data will be the single source of data for all the Home Depot enterprise systems (the homedepot.com website), Home Depot stores, and The Home Depot's supply chain systems. Coordinate with Business stakeholders for understanding requirements for Item Data Management- online tool where suppliers / Vendors can view, set up, and maintain product data.
Attend requirements/specifications reviews; create high level scenarios with testing effort to the business team for approval.
Frame the Master Test Plan and Test Strategy for the application release.
Worked in Agile methodology.
Daily Scrum calls with Whole team.
Develop Requirement Traceability Matrix (RTM) based on project requirements/specifications.
Create clear, concise, detail oriented test cases based on requirements/specifications.
Investigate and report any defects encountered diligently, promptly and accurately using a defect-tracking tool.
Communicate clearly and accurately test observations, and provides clear and thorough information to reproduce test results.
Perform both new functionality and regression tests.
Works with Project Manager to validate project schedules and resource allocation
Communicate with project, development and business teams where necessary
Manages the tracking and ensure project tasks are completed as per the plan
Escalate quality concerns to QA management.
Prepare Weekly Status Report and update regularly to the project stakeholders
Created and maintain all project related documents in the project repository
Conduct project closure meeting and document best practices, lessons learnt.
Project Profile #2
American Express - New York, NY- September 2015 – June 2016
AmEx is a multinational financial services corporation headquartered in three World Financial Center, Manhattan, New York City, New York, United States. The company is best known for its credit card, charge card, and traveler's and cheque businesses. Amex cards account for approximately 24% of the total dollar volume of credit card transactions in the US, the highest of any card issuer.
Project Scope: AMEX - The International Site Redesign:
The International Site Redesign project was meant to improve the usability across the American Express International sites that meet the customer and business needs, across the three major sites components Home Page, Dot.com and MYCA. There are 17 International markets in it divided into "Core" and "Advanced" markets.
Developed Test Plan/Scenarios from the Requirements.
Designed manual test cases based on functional requirements, technical specs, and design documents.
Assisted the Project Manager in developing QA standards and methodologies to be followed for testing.
Documented test execution steps and the subsequent results.
Closely worked with Scrum teams, in Agile.
Provide information to identify the transactions, the details of the transactions and the test cases they are associated with using the forms provided and the cash register documentation.
Participated in Proof of Concept and Defect report meetings periodically.
Documented and corrected any deficiencies in the test case documentation found while executing the test case.
Created and updated Excel Spread Sheets containing Test Case related Data, Results and Progress.
Extensively used SQL Queries to check the integrity of the data and to perform Back End Testing.
Worked on TOAD to write SQL queries and retrieve data from database.
Identify, log and track system defects using Quality Center.
Involved in the team meetings with representatives from Development, Database Management,
Extensively involved in testing the GUI of the application.
Reviewed and analyzed Business Requirements and Functional Requirement Documents
Prepared Test plans to create user acceptance test cases and test procedures.
Develop test cases to test different scenarios including positive and negative testing.
Test Scenarios, Schedules and Analysis and Presentation of Results
Identified the testing objectives, planned Load Runner implementation and performed the simulation.
Developed various reports and metrics to measure and track testing effort.
Project Profile #3
Farmers Insurance - Carol Stream, IL - November 2014 to August 2015
Farmers Insurance Group of Companies is the country's third-largest insurer of both private Personal Lines passenger automobile and homeowners insurance, and also provides a wide range of other insurance and financial services products. Farmers operate primarily in 41 states across the country through the efforts of approximately 20, 000 employees.
Project Scope: Non Linear Content Distribution and Cloud Transcoding
To provide Interactive with a scalable, well-built and reliable solution for Automobile Inter-Insurance Exchange which will increase operational efficiency, expand audience and increase ratings
Responsible for weekly status updates showing the progress of the testing effort and open issues to be resolved.
Initiated and participated in Conference Calls, Walkthroughs and Reviews Meetings.
Performed Manual Testing and Involved in Functional, Black box and Regression Testing for UAT (User Acceptance Testing) and SIT (System Integration Testing).
Tested and validated functionality of new screens for customized applications.
Test results are documented using MS Word and Maintained Excel sheets for personal tracking of the defect.
Work closely with the test lead, developers, project managers, network engineers and other stakeholders throughout the SDLC, executing test iterations, tracking and reporting results and troubleshooting.
Thorough understanding of SDLC processes and the QA lifecycle and methodology.
Apply QA practices and test composition principles (boundary-value analysis, functional/regression/database testing, etc.) for web based applications
Testing of features and functionality.
Interact with development, product management, project management and test lead to gain a strong understanding of the project and testing objectives
Document, track and escalate issues as appropriate, using HP Quality Center or similar tools/means.
Project Profile #4
GMAC - Fort Washington, PA - December 2013 to November 2014
GMAC Insurance Group is a North Carolina-based property and casualty insurance company. The company was founded in 1920. The company is the only insurance company in the United States to come from within the automotive industry.
Project Scope: GMAC Insurance launches GMAC Insurance Online using patent-pending technology to eliminate many of the expensive, manual processes used by traditional insurance companies. The result is a quick and convenient way for consumers to buy auto insurance and save money with an established, respected company.
Test estimation, scheduling and prioritization, understanding requirements and preparing Testing Notes.
Resource management, allocation of tasks to team members.
Participate in Project Kick off meeting and understand the project requirements, Understand the Master Test Plan
Design the test cases according to the requirements.
Executing the Test cases and reporting the defect's using the QC.
Defect tracking and reporting using QC.
Coordinating between the Front Office and the Back Office.
Participate in project meetings.
Create the test status report and updating the management &client teams.
Work closely with assigned business to ensure all requirements are addressed.
Developed and executed Test Cases based on the requirement documents and managing it using Quality Center.
Writing and reviewing test cases based on different business scenarios (Positive and Negative testing) and handling and managing defects via Quality Center and Excel sheet.
QA weekly meetings, proposals for resolving the conflicts.
Attended daily project calls and sharing challenges, achievements and suggestion.
Project Profile #3
JP Morgan Chase Bank - Ohio, US – September 2012 to November 2013
JPMorgan Chase & Co. is a U.S. multinational banking and financial services holding company headquartered in New York City.
Project Scope: Credit card department application dealing with special offers like travel with a no foreign transaction fee credit cards outside the US.
Analysis of System Test Requirements.
Maintain Requirement Traceability Matrix.
Preparation of Test Strategy.
Creation of Test scripts for test execution.
Performed Functional and Regression Testing.
Used Selenium IDE for test automation.
Providing Daily status on the defects raised during test execution.
Preparation and maintaining Traceability Matrix, Weekly status Reports.
Responsible to handle entire QA process from Requirements gathering to product Release.
Test Management using Bugzilla.
Proposed process Improvement Initiatives.
Project Profile #6
HealthSpot – Dublin,Ohio,US- July 2011 to August 2012
HealthSpot is a private, walk-in medical kiosk that reinvents a visit to the doctor. Patients interact with board certified healthcare providers using high-definition videoconferencing and a suite of connected medical devices that stream biomedical information in real time. HealthSpot leverages technology to produce the highest quality, lowest cost healthcare appointment on the market today.
Execution of Test Cases.
Performed Functional, GUI, Regression Testing.
Involved in Bug Tracking.
Conducting Manual Testing.
Understanding requirements and preparing Testing Notes.
Client communication, daily updates to business and other stakeholders involved in the project.
Involved in the complete trade flow. Perform complete end to end testing, smoke and regression testing, Functional testing.
Logged the defects using the defect module in HPQC.
Analyzing and Understanding the Domain and Business Logic in the Application through Requirement Documents.
Identifying and designing of Test scenarios and test cases.
Creating daily report of test cases designed and sending to internal peers.