Project Manager/business Analyst/Project Coordinator

TANIMA G. BASSI

***********@*****.*** • 201-***-****

SUMMARY

Over 4+ years of industry experience as a Business/Business Process Analyst with extensive experience in Business Requirements Gathering, Business Process Flow and Business Process Automation.

Expertise in defining, gathering, eliciting and analyzing Requirement Specifications with Subject Matter Experts (SMEs), business stakeholders, development team, direct user interviews and workshops.

Proven excellence in analyzing business processes, program operations, eliciting requirements, defining business needs in order to translate into artifacts

Excellent knowledge and deep understanding of industry standard Software Development Life Cycle (SDLC) methodologies such as AGILE (SCRUM), WATERFALL

Designing, Testing, Documentation, and Presentation to clients and preparing customer specifications as part of software technical requirements, customer support, user training.

Excellent communicator to leverage technical, business and financial acumen to communicate effectively with customer, stakeholders and their respective teams.

Excellent in performing GAP Analysis to check the compatibility of the existing AS-IS system infrastructure with the new TO-BE business requirements.

Expertise in creating Dataflow diagrams, Activity diagrams using MS Visio.

Conscientious self-starter with proven ability to manage and implement large, complex projects.

Recognized as a quick learner and excellent team player.

Analyst with innovative solutions, effective Communications and integrity to resolve conflicts and operational challenges.

AREAS OF EXPERTISE

Business Process Analysis Software Development Life Cycle Agile Methodology Waterfall Methodology Project Planning Performance Metrics Improvement Analysis Quality Analysis Business Definition Requirements Business Analysis Gap Analysis Use Case Modeling & Analysis Estimation Team-Management Project Coordination

TECHNICAL SKILLS

• Generic: Project Management Office, Agile & Waterfall Methodologies, Business Analysis, Quality Analysis, SDLC, Enterprise Resource Planning (ERP)

• Protocols: TCP/IP, FTP, HTTP, HTTPS, TFTP, IPv4, IPv6, VPN

• Databases: SQL Server 2008, MS SQL Server, Oracle 11g

• Salesforce: Workflow Rules, Validation Rules, Roles, Hierarchy, Custom Objects, Page Layouts

• Languages: Adobe Dreamweaver, HTML, SQL, CSS, JavaScript, XML, PHP, Java

• Software Engineering Modeling: RUP, OOAD, UML & Business/Data Modeling

• Project Management: Smartsheet, Rally, MS Project, Microsoft Team Foundation Server, JIRA

• Business Tools: Rational Suite, MS Visio, MS Project, MS Office Suite, MS Dynamics GP

• Business Skills: Business Definition Requirements, Business Process Analysis, Gap Analysis, Use Case Modeling & Analysis, Business Environment and Market Research Analysis

• Project Planning, Estimation, Team-management

RELEVANT EXPERIENCE

Business System Analyst /Project Manager

Cisco Capital • San Jose, CA Feb 2015 – Present

Description: Created a new analytical tool Performance Analysis & Asset Management (PAAM) that allows business to determine asset and portfolio level performance including reporting capabilities. The new tool also incorporated functionality to calculate Fair market Value (FMV) for existing, new and remarketing assets. PAAM is to be collaborated with Project Connect which is hosting Pricing, Quoting, Servicing, Origination domains.

Conducted sessions with management, Subject Matter Experts(SME), users and other stakeholders to evaluate operational and Business goals

Analyzed and Researched on individual leasing applications for Cisco Capital across theaters

Created vision and project scope document as part of Project Planning to assess success criteria and revenue projection

Interacted with business users and lead system/process requirement conversion to business, functional specifications

Facilitated meetings with identified SMEs to create apt artifacts (requirements, workflow, mock-ups) to support the process

Planning, executing, and finalizing project with triple constraints of delivering on time, within budget and scope objectives

Analyzed historical leasing and finance data to translate into Data Mapping document

Analyzed & created AS-IS and TO-BE operational flows to recommend system or process improvements

Coordinated, explained techno functional clarifications and bridged functional gaps with development team

Coordinated and/or be responsible for support processes e.g., audit support, monthly budget forecasts including accruals team

Created and tracked project plan budget, milestones, deliverables and performance

Performed IT testing, managed business and user acceptance to ensure quality of project deliverables

Achievement:

oIncepted, Designed and implemented Global Report Usage and job control Dashboard

Business Analyst

Envision Healthcare • Denver, CO Apr 2013 – Jan 2015

Description: Worked on existing web- application Access2Care (A2C) that allowed CSRs to schedule medical trip for patients from a location to medical facility. A2C would consider patients eligibility, benefits of a patient and took care of various Health Plan requirements. A2C allowed billing teams to create invoices for Transportation providers and Health Plan providers.

Conducted Joint Application Design (JAD) sessions with management, Subject Matter Experts(SME), users and other stakeholders for open and pending issues

Managed small application projects and coordinated project activities of large-scale projects

Worked with subject matter experts to translate project objectives and requirements into schedules and tasks. Assure proper documentation and communications of assigned project engagements

Sprint planning, assign story point to backlog stories and coordinate with Dev

Assisted billing team with data reconciliations

Worked on designing and developing User Stories, Business Requirement Document (BRD), Functional Requirement Document (FRD), Test Cases, Use Cases

Facilitated scrum ceremonies (backlog grooming, sprint planning, retrospectives, daily standups)

Prepared project status reports as needed by different stakeholders and leads (assists with) project status meetings

Proven excellence in analyzing business processes, eliciting requirements, defining business needs

Assisted the project manager to construct a project plan which includes project schedules, milestone tracking, and resource allocation and meeting minutes using JIRA

Supported and coordinated user acceptance testing (UAT) and capture evidence of success or failure

Information Technology Student Assistant

New York Institute of Technology • Manhattan, NY Aug 2011 – May 2012

Had experience to setup network for the computer lab using PCs, Routers, Switches and firewall

Technical assistant with long distance learning classes, IT assistant, technical support, setting up cameras, troubleshooting technical problems

Provided technical support for system upgrades, hardware/software installation & configuration of components

Provided Desktop support for users including, MS office, Adobe acrobat professional, McAfee client security and other software packages for more than 6 labs

Prepared various project reports for management and others, assisted project managers in the development of weekly and monthly status reports, documented process flows, policies and procedures

Monitored all system logs for errors, responding to reported issues

Conducted benchmarking activities to identify best practices

Developed training materials and executed training

EDUCATION

Bachelors of Computing Science (With Business minor)

New York Institute of Technology, Manhattan Dec 2012

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