Customer Service Accounting

Gessica Silva

***** ***** ******, ***. **** Houston, TX 77077 832-***-**** ************@*****.***

Professional Profile

Possesses a Bachelor’s Degree in Business Administration with a concentration in Accounting. Ready and eager to start an entry level accounting position with your organization and apply my education and fundamentals in accounting principles and learn more about the industry I went to school for. A quick learner and an enthusiastic individual offering strong excel knowledge and problem-solving skills especially necessary for reviewing numerical data. Performs key office administrative duties such as inputting customer information and record keeping. Trilingual in Portuguese, English and Spanish - both written and verbal.

Summary of skills

Excellent organization & time management

Strong communication and interpersonal skills

Intermediate MS Office

Educational fundamentals of accounting operations including accounts receivable and accounts payable

Strong mathematical skills and ability to operate a 10-key by touch

Ability to accurately input information into computer systems

Able to provide friendly customer service over the phone and in person

High accuracy and attention to detail

Strong desire to learn new materials

Technical skills

Microsoft office suite: Word, Excel, PowerPoint strong Excel skills (pivot tables and formulas)

Typing speed 50 WPM

Education

DeVry University, Houston, TX

Bachelor of Science in Business Administration, Accounting Graduated: October 2016

Relevant Coursework

Advanced cost accounting Advanced cost management Federal income taxation accounting information systems database essentials for business managerial accounting finance marketing auditing

Senior Project – worked in a team to provide solutions for a business company. analyzed the business structure and identified problems while providing recommendations and improved business strategy, communications and productivity

Professional Experience

Full time Student – DeVry University, Houston, TX July 2014 – October 2016

Worked to obtain Bachelor’s Degree towards accounting

OFFICE ASSISTANT – Rografica, Luanda, Angola July 2010 – February 2011

Performed accounting functions and managed all accounting activities such as addressing billing and collections issues

Prepared financial statements and other financial activities reports

Reached out and kept customers informed of past due balances

Manually updated and maintained filing and customer information

Cashier – Roulote da Ana, Luanda, Angola August 2007 – May 2008

Performed money transactions, cleaning duties and provided customer service

Posted cash deposits into accounts receivable and accounts payable

Calculated and audited inventory for the company monthly and annually

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