Project Manager Sales

Andrew Urusov, MSc, MBA, PMP

IT Project Manager/IT Program Manager/Software Development Manager

** ****** **, *******, *******, L6A 0P6 T: 416-***-**** E: *******@******.*** https://www.linkedin.com/in/andrewurusov

Executive Summary

15+ years of Software Development

Strategy Analysis & Implementation

Information Systems Security

IT Architecture Directions & Standards

Risk/Financial Analysis

Management Accounting

Data Management, Analysis, Reporting

PMO Governance, Project Management

* Versatile Project Manager with over 15+ year management experience of large complex nation-wide innovative projects within different industries like telecom, finance, public sector, health care. Promoted corporate competitive edge through delivery of critical products and services in highly competitive industries.

* Unique mix of software development background, management experience, accounting knowledge, IT security skills. Spearheaded on-site and off-shore project teams in delivering web/mobile applications, infrastructure upgrades in multi-year/multi-release initiatives with required quality, under schedule and under budget.

* Expert known for building strong project teams and close relationships across organizations by delivering clear communication, expectations, status updates to all stakeholders, including senior VP level. Fluent in multiple languages. Motivated project teams through employee empowerment and coaching, leading to greater accuracy, productivity and customer satisfaction.

Professional Experience

ADT Security May 2016 – Jan 2017

America's largest provider of electronic security systems and services.

IT PROJECT MANAGER

Managed multiple projects under Integration program to align and improve business/IT processes after the acquisition.

Key Accomplishments:

Commission Plans update and integration project – managed Callidus, AS400 teams to integrate the acquired company and improve sales force motivation and the company profitability.

Network/Security Infrastructure projects – led VMware NSX, F5 Load Balancer installation and configuration; workstation/domain/mobile/Office migration; Active Directory switch; PCI infrastructure build/segmentation/hardening.

TELUS. Business Transformation 2007 – 2016

Canada’s fastest-growing national telecom company, with $12.5B of annual revenue and 12.5M customer

IT PROJECT MANAGER

Elevated the quality and effectiveness of company PMO procedures to Waterfall/Agile SDLC and ITIL framework by aligning operation practices with solid Management principles. Efficiently managed projects with up to $7 million annual budget and up to 100 direct reports. Managed contract relationships with vendors like Apple, IBM, Accenture, Callidus, Amdocs through RFP/SOW/SLA. Led major infrastructure and software upgrades.

Key Accomplishments:

Sales Incentive Systems program – managed 3-party state-of-art software Callidus installation and implementation as Commission tool in TELUS, that required the provisioning of powerful non-standard infrastructure, resolving performance issues, access configuration. It streamlined Commission management and processing and improved Sales force productivity.

Business Intelligence projects – managed a series of Commission Systems projects to update Commission DW/DM and reporting functionality based on Oracle/Informatica/ETL/Control-M/Cognos/Tableu.

Repair Web Portal – launched the portal that provided clients with end-to-end visibility on the status of their repair orders to improve client experience and drive efficient issue resolution by TELUS if required.

Industry Device Blacklisting project – helped TELUS to implement industry-wide initiative to assist law enforcement agencies to combat the theft of wireless devices by introducing and maintaining a national blacklist of wireless devices that have been reported as lost or stolen.

Digital Signature project – delivered the application in 4-month aggressive timeline, that makes digital contract signing and delivery easy by converting traditional, static documents into mobile Web-based, interactive, smart interfaces, simplifying and speeding up the sales process.

Contactless Payments project – executed the project that made all TELUS stores compliant with mandatory regulation requirement to have all POS able to accept Contactless payments by EOY 2015.

Channel Portal Security project – delivered industry-wide standard solution OpenAM for Portal Single-Sign-On, two-factor authentication for critical Sales Rep activities, Argus solution for logging all critical Sales Rep transactions into Hadoop framework, Splunk/Hunk analysis to prevent fraudulent activities.

GOVERNMENT OF ONTARIO, MINISTRY OF GOVERNMENT SERVICES 2003 – 2007

Provider (60,000+ public servants) of government services to Ontario citizens

SENIOR DEVELOPER / PROJECT LEAD

Led software development, product management, quality assurance, implementation and production support for highly visible projects. Reported to senior management, including Deputy minister, on project status update.

Key Accomplishments:

Online Birth Certificate program – technical lead of front-end development in the first online service for Ontario public, which improved the company’s image by significant reduction of service time and by receiving an outstanding recognition - Canadian Project Excellence Award.

Led design and development of Web application security framework for IT cluster, that promoted corporate stability and competitiveness through implementation of security code development and conducting operational performance improvements.

DATASTREAM DEP LTD, Belarus 1998 – 2002

Mid-size software development and telecommunication company

TEAM LEAD/APPLICATION ARCHITECT/SR PROJECT MANAGER

Managed large multi-years/multi-releases software development and infrastructure projects, managing teams, PMs, vendors. Responsible for all stages of SDLC (time, communication, resource, risk, vendor, budget, change, release and etc management) based on Waterfall methodology. Through timely and consistent project delivery provided sustainable high sales and service revenue.

Key Accomplishments:

Accounting software development projects - managed development teams and client relationships in series of projects to deliver customized software for financial/accounting departments.

Telecommunication projects – led country-wide projects to install and configure fiber-optic equipment in multiple organizations, merge them into a single network.

Prior: Co-founder/CEO/ Aigerim, Belarus (10 years), Deputy Head of External Economic Activities Department at Commercial Bank ‘MAGNATBANK’, Belarus (1 year), Computer Engineer / Assistant Professor at Belarussian State University of Informatics and Radio Electronics, Belarus (5 years)

Related Education

Wilfrid Laurier University Master of Business Administration (MBA) 2010

Certified Management Accountant (CMA) 2010

Belarussian State University of Informatics and Radio Electronics

Master of Computer Science, MSc 1990

Additional Qualifications: ITIL Foundation 2016

Certified Scrum Master 2015

Project Management Professional (PMP) 2008

Certified Information Systems Security Professional (CISSP) 2006

Sun Certified Enterprise Architect (SCEA) 2006

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