Mental Health Quality Assurance
Resume:
Calleen Deibert
Lewisville, TX 75067
OBJECTIVE: Seeking full-time employment to use my skills and expertise to serve others
CERTIFICATIONS:
Licensed Chemical Dependency Counselor (LCDC)
Certified Psychiatric Rehabilitation Practitioner (CPRP)
Certified Adult and Adolescent Anger Management Facilitator (CAMF)
Qualified Credentialed Counselor (QCC)
Qualified Mental Health Professional (QMHP)
SKILLS:
Behavioral assessments for substance abuse, management of multiple programs
Hospital regulations, Government requirements and reporting
Instructor for psychiatric illness, substance abuse and anger management for both staff and patients
Extensive management experience
EDUCATION:
Master of Science in Psychiatric Rehabilitation Counseling, Boston University, Boston, MA
Bachelor of Science, Family Studies major, Substance Abuse, minor, Texas Tech University, Lubbock, TX
EXPERIENCE:
April 2016 - present
Sante Center for Healing - Utilization Review Specialist (part time)
oConduct telephonic reviews for coordination of care for patients
oAdvocate for patients’ length of stay by conducting peer reviews and expediting appeals
oDocument all reviews and their outcomes
October 2015 – January 2016
Integrated Psychotherapeutic Services – Lead Intake Assessor (temporary)
oConducted intake assessments for all potential clients
oFacilitated chemical dependency groups
oDocumented patient participation and interaction in group.
May 2013 – February 2015
Carrollton Springs Behavioral Hospital - Director of Quality Assurance
oAdminister programs for Risk Management, Patient Advocacy and Quality Assurance
oCoordination with all hospital programs including Nursing, Admissions, Environment of Care, Infection Control, National Patient Safety Goals, Dietary, Utilization Review and Medical Records
oOversight of Patient Satisfaction Program with monthly audits and reports
oMonthly reporting to Joint Commission and Medicare/Medicaid funding
oAnnual reporting for Focus Standards Assessment
Calleen Deibert - EXPERIENCE continued:
July 2012 – November 2012
Mayhill Hospital - Director, Schick Shadel Program
oCoordinated and monitored sedation and aversion therapy sessions
oFacilitated group therapy
oDaily assessment of patient progress with reports to doctors and medical staff
November 2010 – June 2012
University Behavioral Health - Director, Adult Inpatient
oSupervised therapists and nursing staff to support Women’s Program, Faith-based Program, Adult Mental Health Program, Adult Chemical Dependency Program and Crisis Stabilization Unit
oAudited patient charts to assure compliance with Joint Commission standards
August 2009 – October 2010
ADAPT of Texas - Clinic Team Lead
oSupervised clinic case workers and nurse
oMonitored documentation to assure North Star guidelines were accomplished
December 1999 – June 2005
Dallas County Comprehensive Assessment and Treatment Services
Mental Health Specialist
oAnger Management Specialist for court-ordered offenders
oScreened all court referrals for psychiatric assessment
oCase consultations for Dallas County Mental Health Mental Retardation officers
oConducted monthly meetings for MHMR officers
Dual Diagnosis Counselor
oProvided outpatient substance abuse counseling to dual diagnosis probationers
oServed as liaison between probationers, probation officers and outside services
oDesigned special curriculum for illiterate individuals with substance abuse issues
oPerformed assessments and evaluation of probationers using DSM-IV and ASAM-II standards
July 1997 – November 1999
LifeNet - Treatment Director
oSupervised day treatment program and psychiatric rehabilitation counselors
oFacilitated dual diagnosis therapy utilizing Good Chemistry curriculum
oCompleted functional psychiatric assessments
April 1990 – June 1997
Central Plains Mental Health Mental Retardation - Case Manager, Case Management Coordinator, Dual Diagnosis Counselor and Rehab Specialist
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