Project Management Manager

SUMMARY:

For more than ** years, fostered and champion innovative technology solutions, along with creating mind-share, processes and metrics that are clearly important to every organization. Experienced with recruiting, building, and managing world-class teams that are continuously evolving and improving, and transforming technology into business solutions. A cross-functional leader that is able to successfully orchestrate engineering, marketing, sales, professional services, and support to deliver products and projects on schedule and within budget.

Track record of implementing and institutionalizing change

Strategic thinker around business and the alignment of technololgy solutions, taking advantage of efficiencies, cost savings and quick innovation

Customer-facing skills and experienced at driving discussions with senior personnel regarding incidents, trade-offs, best practices, and risk management.

Drive increased revenue, team utilization, and the successful delivery of engagements

ITaaS, SaaS, IaaS, PaaS, AWS, Azure, USMC Veteran

LEADERSHIP RESULTS:

100% Compliance to PMO Process

1% Build Defect Rate

Percentage of Improvement in Cost, Efficiency and Performance (Past 18 months)

SKILLS:

Strategic and Tactical Planning

Capital Management SDLC

Process Re-Engineering

Vendor Negotiation/Management

Budget, Resource Management

IT Solutions Engineering Policies, Procedures & Metrics

Leadership

Team Building

Stakeholder Relationships

Mentoring

Offshore Project Management

Multi-million dollar budgets

Cloud, Mobile, Business Intelligence

PROFESSIONAL EXPERIENCE:

Sr Director Platform Operations, Dimension Data 2016 – Present

After struggling with completing Private and public cloud implementation, hired to lead the Platform Operations for a $9bn Value Added Reseller (VAR). Drove Automation to reduce costs and schedule, while increasing quality. Utilized a team of 75 people implementing solutions that bring the benefits of a cloud environment and on-demand provisioning of compute, storage and networking to DD’s customers.

VOC: 8% increase in VOC ratings

Revenue: $83m projects in 9 months.

World Class Team – Created an environment that embraced acceptable risk, results driven, balanced leadership, open communications, standards excellence and diversity.

VP Professional Services, Kovarus, Inc. 2013-2016

Kovarus looked to convert from a $200m Value Added Reseller (VAR) to a professional services lead organization and to focus on creating Private Cloud environments for both the Private and Public Sector. Combining out-of-the-box and custom developed components to drive down costs, increase reliability, and fit the unique needs of the business.

Customer Experience: Created KPI’s measuring quality and customer satisfaction, which resulted in winning the 2015 EMC Partner Services Quality award.

Strategy - Created and led the execution of a 3-year strategy for increasing the organization’s maturity level around the customer experience (Collaboration, Key Performance Indicators, Lessons Learned)

300% increase in annual projects

Implemented Continuous Improvement (CI) program, PMI (CMMI) Maturity measurement and growth

Vice President, AgreeYa Solutions 2008-2013

As a staffing ortaniztion, AgreeYa wanted to expand into the soutions market. Responsible for customer and partner relationships around the globe. Focused on simplifying IT solutions with an alignment to the business’s needs and drivers.

Customer Relationship Management (CRM): Created and implemented a comprehensive CRM vision and drove adoption across the globe and multiple levels of management.

Services: Created the Microsoft Practice to develop a cloud strategy to meet the customer’s requirements. Developed and maintained the relationship with Dell Software (formerly Quest Software) as a strategic partner. Created the first services for the organization utilizing AWS as the IaaS.

Cloud: Projects included the migration, deployment, implementation and management of Azure, Office 365 and Amazon EC2 and S3.

Global Microsoft Gold Partner

Dell Strategic Partner

Global Software Development teams

Implementation of multiple cloud solutions

Manager, Kaiser Permenante 2000-2008

Kaiser purchased a national system that was stuggling to get to completion. Provided project management, budgeting, vendor managment and technical expertise.. Worked remotely with other developers to provide mentoring - including: architecture, SDLC, Software Development best practices, ADA compliancy, and documentation of the final product. Implemented a State of the Art application the positively impacted Patient Care

Cost Reduction: 50% reduction in annual operating costs

Services: $1m in cost savings for recruiting.

Cloud: Converted from on-prem solution to SaaS solution

Oracle DBA

KPI’s and metrics for national recruitment

ADDITIONAL EXPERIENCE:

Project Management Consultant, Slice of Orange 1998-2000

Senior Solutions Architect, Arco 1987-1998

Marketing Manager/IT Manager, Mattel Toys 1981-1987

Programer, USMC 1977-1981

Certifications:

Agile / SCRUM Master

Project Management Professional (PMP)

ITIL

Lean Six Sigmia

Microsoft Certified Database Administrator (MCDBA)

Microsoft Certified Solutions Expert

Programming in Microsoft C++

VCE/VBlock Partner Project Manager

ASSOCIATIONS:

Alliance of Chief Executives: The Alliance of Chief Executives is an active community of business leaders that focuses on deep strategic exchanges, challenging existing assumptions and generating fresh ideas.

Being part of the Alliance gives me the opportunity to meet with my peers and to share experience around many of the issues that are faced at the “C” level

Everwise: Mission is to connect employees directly to the people and insights that can help them be more productive and successful at every stage of their career. My passion is sharing my knowledge, skillsets, helping others succeed, and supporting the IT industry.

References upon request

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