Executive Assistant Administrative

Cynthia S. Gustava

***** ******* **** **** *****: ******@***.***

Katy, TX 77449 Cell Phone: 281-***-****

Office Support Professional

Motivated and organized in all aspects of executive administrative and customer support; competent in process and database management; strong internet skills, exceptional Excel, word processing, and writing/design skills.

Expertise Professional Profile

Executive Office Operations Top-performing executive assistant with a reputation for Outlook Scheduling professionalism, integrity, creativity, resourcefulness and Telephone Support competency. Superior communication and listening skills. Expense Report Processing Fast learner, with attention to detail and excellent follow-through. Meeting Minutes Able to think outside the box and be creative to accomplish goals. Project Implementation

Facilities Project Management

Dashboard Reporting

Significant Contributions

Budget Monitoring Redesign of administrative/project processes to streamline Event Planning functions and eliminate redundancy. Supported streamlining Writing/Editing

Computer Skills

with Visio flowcharts to graphically illustrate new WFT processes

Created system and manage WFT budget expense tracking 2003-2010 MS Office Products

Designed Dashboard reporting for facility work orders and on- site WFT subsidies

SharePoint

Adobe Pro

JD Edwards Enterprise One Oracle

Oracle Acorde Distributed

Document Client

ACT! Contact Database

Constant Contact

Training

Office Administration

Project Management

Creation of new forms for easier project flow and tracking

Processing of Real Estate Property Tax payments in support of WFT Financial Analyst

Administrator for SharePoint site (USI and WFT)

Designed new method for magazine editing and coordination with graphic artist (CO+OP)

Creation of training safety programs in PowerPoint and Word for shop pipe-bending operation (HPB)

Creation of driver safety videos and online programs (USI).

Designed first AARP online driver safety program (USI) to eliminate AARP’s use of some classroom programs.

Office Support Professional

Cynthia Gustava

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Professional Experience

Weatherford U.S., LP Feb 2014 to Dec 2016

Facilities Administrative Assistant (Full Time)

Assist Facilities Manager and Assistant Facilities Manager in all aspects of project implementation and capital spending

Coordinate daily operations, create/approve work orders, and assist with scheduling of utility employee

Assist in monitoring budget for all facility department projects, locations, and expenditures

Create, update and maintain budget spreadsheets, and process expense statements

Create and maintain Dashboard reporting for upper management (daily/weekly/monthly)

Assist in creation/writing of departmental policies, procedures, and training manuals with Visio flowcharting

Create AFEs (authorization for expenditure), capital requisitions, and purchase orders

A/P Duties: Process invoices and track payments for five WFT locations, and liaise with priority vendors

(Ricoh, Staples, Cintas, Shred-it and building subsidies)

Tracking of Ricoh printers, AEDs, Ice/Water machines and Shred bins in five WFT locations (Park Ten, JFK, Katy, 1900 and 2000 St. James Place)

Modify facility floor plans using Adobe Pro

Organize Certificates of Insurance from vendors and store in SharePoint Associated Pipe Line Contractors, Inc. Apr 2012 to Jan 2014 Executive Administrative Assistant (Contract and Part Time)

Executive Assistant to President/CEO of oil and gas pipeline.e contractor: Correspondence, answer phones, process expense reports in Excel, maintain files and mail, assist with travel plans and new visas, coordinate calendar(s), take meeting notes as required, create safety training program in PowerPoint Church Supplies & Services, Inc. (CO+OP) Dec 2007 to Feb 2014 Executive Administrative Assistant and Editor (Full Time or Part Time, as needed)

Executive Assistant duties to Executive Director: correspondence, A/R, banking, answer phones, maintain office files and mail, maintain calendar(s)

Handle logistics and prepare materials for quarterly Board of Director and Vendor meetings

Organize and maintain vendor and member contracts, databases, and files

Design and produce marketing deliverables and eblasts in Constant Contact

Manage communication and reporting in Excel of vendor marketing/advertising/rebate payment structure

Edit material for publication of quarterly issues of CO+OP magazine

Assist in Event planning and documentation preparation of annual Texas Ministry Conference

Compile statistics and generate post-conference reports in Excel U.S. Interactive, Inc. (Lay off - company sold to IDriveSafely) May 2004 to Nov 2007 Executive Assistant/Script Developer

Executive Assistant duties to President: answer phones, take meeting notes, schedule travel and process monthly expense reports in Excel, process mail and filing, maintain day-to-day office functions

Coordinate monthly/quarterly/yearly reports to state agencies and compile RFP/RFI responses

Assist with writing of USI’s Fuel Spill Training internet program for select U.S. states in PowerPoint

Created AARP’s first online Driver Safety Training in PowerPoint

Research, content development, and quality assurance of Defensive Driving scripts – video and internet

Liaise with voice-over actors and Spanish translators

SharePoint Administrator for all scripts and company documents Office Support Professional

Cynthia Gustava

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Petron Industries, Inc., (now part of Pason Systems) Sep 2003 – May 2004 Marketing Coordinator, Sales and Administrative Support

Administrative support to CEO, Sales, and the Special Projects Group

Event planning: coordinate all oil and gas tradeshows – Texas (OTC), Louisiana, Oklahoma

Create new brochures and modify/update existing brochures and service manuals Houston Museum of Natural Science Jan 1997 to Jan 2012 Contract Lecturer and Building Manager – George Observatory

Research, write, and present PowerPoint presentations on Astronomy for the George Observatory

Coordinate scheduled Saturday evening public viewing events

Coordinator of annual Astronomy Day event for the George Observatory (with budget responsibilities)

Writer for Houston Museum of Natural Science volunteer newsletter (2001-2011) Personal Company: Fidelity Editing

Process RFP/RFI (Applied Data)

Compile/edit Child Safety and Risk Assessment Manuals (Upright Ministries)

Edit/write/coordinate details of quarterly issues of CO+OP magazine (Church Supplies & Services)

Edit business documents and magazines, as well as assist with coordination of brochures and advertising, and documents and processes for Texas Ministry Conference (Upright Ministries and Church Supplies & Services)

Create shop training manual in Word and shop training program in PowerPoint (Houston Pipe Benders)

Create/edit resumes, copyedit novels, short stories, and websites

Edit Astronomy-related articles for writers

Professional Technical Services Experience prior to 2003... Schlumberger GeoQuest/Schlumberger Network Solutions – Houston TX

Computing Services Technical Support and Help Desk Coordinator for GeoQuest

Call Center Analyst for Schlumberger Network Solutions Andersen Consulting (now Accenture) – Houston TX

Technology Analyst

Regional Procurement Manager/Buyer

Compaq Computer Corporation (now HP) – Houston TX and Sydney Australia

Technical Service Trainer on Compaq products

Technical writer for Computer Service Manuals

Call Center and Service/Facilities Manager

Education – Chesterton (Indiana) High School

Majors: English and Art

Minors: Science and Math

Non-Professional Affiliations and Accomplishments

Coordinator of annual Astronomy Day event for the George Observatory, 2001 to 2012

Professional speaker at Houston/Beaumont area astronomy clubs, 2001 to 2011

Organizer of and speaker at the annual Deep South Texas Stargaze, 2002 to 2006

Past President and Vice-President of the Fort Bend Astronomy Club, 1998 to 2001

Co-discoverer of six asteroids

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