Administrative Assistant Human Resources

Krista L. Forbes

*** ** ***** ******

Lee’s Summit, MO. 64081

(816) 325 - 9789 cell

*********@*****.***

Experience

Acme Flooring Company, Inc. Overland Park, KS July 2015 - present

Administrative Assistant – Repairs Dept.

Maintain and manage calendar for Supervisor and repair crews daily

Complete estimates for individual projects whom coordinate through Insurance

Order and manage daily inventory of materials and supplies

Order and verify delivery for next day supplies for individual jobs

Responsible for managing time sheets for my repair technicians as well as scheduled time off requests

Dispatched all repair orders for builders and homeowners

Arrange and schedule meetings for Sr. Management and Builders as well as arranged and scheduled builder/homeowner estimates and repair visits

Communicate and manage repair process, billing, times and material to customers and builders by phone, email or text

Worked all Home Shows by giving the public general knowledge of hardwoods daily how to’s or installation and refinishing processes

SVB Wood Flooring Services, Inc. Grandview, MO April 2014 - March 2015

Executive Administrative Assistant/Productions Management to the President

Schedule and write up estimates for Salesman and President

Accounts Payable/Receivable plus Collections

Human Resources, Employee Relations

Handled all Commercial plans for the President

Inventory for all office supplies and all hardwood and hardwood flooring supplies

Responsible for the Insurance for 35 Field Employees, Installers, Sanders and Finishers

Coordinated all events, classes, training exercises for employees

Set up all travel arrangements for outside vendors

Created and edited all presentation materials for the events, classes and training exercises

Contact point for all employees and customers

Worked all Home Shows by giving the public general knowledge of hardwoods daily how to’s or installation and refinishing processes

Acme Flooring Company, Inc. Overland Park, KS July 2006 - March 2014

Receptionist/Administrative Assistant

Answering Incoming calls and direct to appropriate personnel

Schedule Homeowner Estimates then typed all seven Salesman’s Bids

Daily copying and filing

Order Flooring Supplies from several different vendors daily

Assistant to Accounts Receivable

Assemble daily spread sheet reports

Responsible for handling all job repairs for Builders/Homeowners

Forest Hill and Calvary Cemetery Kansas City, MO Jan 2003 - May 2005

Administration/Receptionist/Accounting Clerk

Order monuments, markers and stones on daily basis

Meet & greet customers

Make daily deposits, various administrative duties

Answer switchboard and direct customer phone calls to appropriate departments

Created Excel spreadsheet to keep track of coming/going markers, monuments, and stones.

Used corporate software to process daily business (Horizon & HMI)

Operated daily on Microsoft Excel and Microsoft Word

Education

Raytown South High School Raytown, MO

Completed Comprehensive Business Training Course at regional Vocational-Technical school

Computer Skills

ADP Dealership Software, Microsoft Windows, Word, Excel, Outlook, PowerPoint, and Publisher, Label Traxx, BI Query, Timberline, Internet Savvy, and Quick Books/Intuit

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