Manager Account

MICHAEL JONES

**** ****** ***** • Houston, TX, **080 • 517-***-**** • *********@*****.***

WORK EXPERIENCE

**** - **** **** ******, **** Rescue Mission Lansing Michigan. Worked with homeless men to facilitate their next steps toward independency. Launched, developed and implemented a community dorm program that rewarded 147 homeless men to stable employment and housing. Initiated and scheduled a community service program holding men accountable for work completion, teaching attention to detail and timeliness are key components to achieving employment. Administered drug and alcohol testing.

2011 – 2014 Service Manager and Residential Account Manager, Orkin Pest Control, Lansing, MI. Responsible for 10 Route Technician and 15 vehicles. Directly responsible for daily check in, bad debts, delinquent accounts, allowances, on time service, training, performance reviews, inventory/equipment and product issue. Achieved 4.5/5.0 performance review to include 89% Service Employee Retention 100.41% Termite Re-inspections, 109.57% Profit to Plan and 6.60% Total Net Revenue Increase Previous Year.

2007 – 2010 Fitness Instructor, YMCA, Dewitt MI. Instructed up to 36 weekly fitness classes, kick boxing, boot camp, active older adults, body blast and several youth fitness and after school camps.

2005 – 2007 Branch Account Manager, Orkin Pest Control, Lansing MI. Territory sales rep, service targeting commercial businesses with 86% closure rate.

2002 - 2004 Security & Maintenance, Enumclaw, WA Local hospital maintenance/security.

2002 – 2005 Church Elder (part-time), Enumclaw, WA Assisted the Senior Pastor in responsibilities of visitation, counseling and administrative functions of the church. Interim pastor 6 months.

1996 – 2002 Business Owner, Enumclaw, WA. Business partner ownership of 8500’ family fitness club. Annual sales $280,000 with a 20% increase previous year. Designed and directed numerous youth sports fitness camps. Sold health club memberships, established individual workout routines for customers. Began first ever kickboxing class developing to nine weekly classes.

1996 – 1999. Associate Pastor/Youth Pastor (part-time), Buckley WA. Assisted the Senior Pastor and coordinated youth activities for a 120-person congregation.

1973 – 1994 U.S. Army Retired, Military Police First Sergeant, managed & directed all aspects of duty performance, training, career progression and annual budget up to 133 law enforcement officers. Other duties included Battalion Operations Sergeant planning, organization, coordination and overall supervision of three military police organizations. Other assigned duties as Assistant Commandant, Provost Sergeant, Senior Drill Sergeant, Dignitary Protection and Personal Security Officer.

EDUCATION

MDiv Classes, Northwest Baptist Seminary, Tacoma, WA

B.A. Christian Ministry, Puget Sound Christian College, Edmonds, WA

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