Human Resources Management

Amber Morrow, PHR, SHRM-CP

**********@*****.*** - 817-***-****

Career Profile

Eight years comprehensive human resources experience covering full scope human resources, HRIS management, employee benefits management, analysis and administration, compensation structure research, design and implementation, policy and procedure development, audit and training, training analysis and design, employee relations management, staff recruitment and placement. Strong interpersonal and communication skills together with the ability to discharge multiple responsibilities efficiently results in the achievement of company-wide human resource goals. A self-motivated professional with working knowledge of ACA, FLSA, DOL, FMLA, EEO, OSHA, and related Federal and State laws.

StrengthsFinder™ Learner Relator Achiever Restorative Positivity Myers-Briggs® ISTJ

Key Competencies

Benefits/Compensation

Contract Negotiation

HRIS - ADP, Kronos, Oracle, SAP, SuccessFactors, Workday

Project Management

Employment Law

Payroll Administration

Training/Development

Risk Management

Policy Development

Onboarding/Orientation

Employee Relations

Professional Synopsis

Consulting 2016 - Present

Moxie Benefits Consulting, Fort Worth, TX

Full service consulting providing clients with employee health, benefits, and wellness program analysis, development design, implementation, and management. Project management of HRIS upgrades, integration, and implementations.

Benefits Manager 2013 - 2016

Kenneth Copeland Ministries, Newark, TX

Design, develop, and administer company's benefit, compensation, HRIS, and job analysis programs, implementation and management within a complex environment including call center, distribution, airport, childcare facility, broadcasting, and more with a focus on cost control, employee education, and satisfaction.

Manage on-site health clinic facility and staff, on-site fitness center, wellness coordinator and HR administrator.

Negotiate with insurance and retirement plan providers, in partnership with brokerage firm, and make plan design and cost share recommendations regarding the best choice in accordance with company goals to executive leadership.

Developed analytics dashboards to review and monitor plan metrics to update executive leadership on trend, utilization, cost, and analysis of benefit plans, giving ability to forecast projected expenses and claim life of employee from claims experience, LOA request, through 401k loan, and disability.

Educate leadership, staff, and participants in ACA compliance process, lead internal audit process of benefit plan enrollments, policies, and claim reconciliation. Implemented system upgrade for 1095 form filings, audited results, and processed submission and employee distribution.

Achievements Include:

oSuccessfully reduced employer benefit cost by $1.7 million in 2014, $917 thousand in 2015, and $832 thousand in 2016 through plan design changes, adjusted cost sharing plans, a comprehensive wellness program, and TPA for claims, cost, and care review – annual benefits budget of $5.5 million

oWellness program qualitative ROI of $160,000 in first 12 months of program confirmed in analytics with carrier considering engagement for chronic condition management, increase in preventative care utilization, reduction in maintenance Rx, and per claim cost reduction year over year.

oEncouraged Compass PHS utilization which resulted in a 265% increase in utilization within less than a year and a cost-savings of over $267 thousand in claims

Professional Synopsis Continued:

oAchieved an 83% utilization rate in 12 months of the employee on-site clinic through the education of the staff of services provided, and incorporation into wellness program, and paid wait time policy for staff.

SR. Human Resources Generalist 2011 - 2013

Mother Parkers Tea & Coffee, Fort Worth, TX

Coordinated all benefit and compensation related functions within a large manufacturing organization at three location sites and remote throughout US

HRIS management leading upgrades, integrations, and implementation of new ERP for US locations. Manage data integrity, train new users, create and manage reports, build schedules, tables, rules, etc.

Partnered with the HR Manager in the organization of the department, assigned as implementation lead for upgrade and integration of the HRIS, payroll and time-keeping systems, vendor manager for all benefits carriers

Processed payroll for hundreds of employees within 13 states ensuring all state/local federal laws compliance

Utilized communication skills to both organize and redesign all job descriptions and job postings working closely with outside staffing agencies, attending job fairs, and negotiating contract terms with vendors

Ensured all worker’s compensation policies were consistently in compliance, negotiated service rates with providers, and trained employees on safety

Developed comprehensive leave, pay, and attendance policies which applied to all employees and ensured accurate time reporting and compensation

Achievements Include:

oReduced the organization’s benefit cost by 20% through restructured cost-sharing plan to align with claims experience trending

oReduced worker’s compensation loss time by 75% in 2 years from 42 days to 11 days per incident with active claims management, and formalized return to work program

Human Resources Generalist 2008 - 2011

Tape Innovations, Fort Worth, TX

Directed all human resources related functions within a manufacturing environment of local staff members plus corporate umbrella subsidiary restaurant location.

Oversaw payroll administration, benefits/401k plan administration, employee file management, policy development, and recruiting

Developed and executed onboarding process, employee counseling, handled health benefits, leave of absence management, and employee terminations in a professional manner

Acted as a co-author for several policies within the company handbook with a focus on outlining payroll procedures, background screening, compensation policies, and vacation policies

Achievements Include:

oSaved the organization over $10,000 annually through research and then correction of workers compensation codes in addition to saving over $3.5 thousand annually through identifying applicable tax credits associated with the HIRE act

Education & Certifications

Associate of Science, Anticipated Graduation 2018 SHRM-CP – SHRM Certified Professional, 2015

Major: Business Information Systems/Psychology Society for Human Resource Management

Tarrant County College, Fort Worth, TX

Certified Employee Benefits Specialist (CEBS), Anticipated Completion 2018

INTERNATIONAL FOUNDATION OF EMPLOYEE BENEFIT PLANS (IFEBP)

PHR – Professional in Human Resources, 2013 Certificate, Professional HR Management, 2012

Human Resources Certification Institute University of Texas at Arlington, Arlington, TX

Professional Memberships

Society for Human Resources Management – 2009 Fort Worth Human Resource Management Association – 2011

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