Manager General

Scott P. Anglesey

***** ******** *****, *******, **. 78023

Mobile: 210-***-****

Email: ********.*****@*******.***

Career Summary

Motivated leader with 21 years’ experience in organizing and managing services and P&L for both multi-unit and single unit restaurant environments. Track record of on-the-spot decision making and supporting the employees. Focused on ensuring the guests’ needs while enforcing standards for individual performance. Adept at general supervision, hiring, training and motivation of employees.

Highly skilled in driving sales through excellent operations and marketing efforts

Well-versed in analyzing areas of improvement in business and evaluating employees.

Work History

March 2011 - Present

Sodexo

Operations Manager – San Antonio, Tx. August 2016 - Present

Managed, motivated, coached, evaluated and facilitated effective training programs for all employees

Directed the workflow of employees, ensured safety and quality, and delegated all work assignments

Consistently ensure an exceptional experience for our guests and patients

Managed the operations of the patient food service for the 220 bed hospital, retail café for the visitors and employees of the hospital, a doctor’s lounge, and catering

Maintained costs in line with budget by controlling labor and productivity and food cost

General Manager – Kerrville, Tx. March 2011 – August 2016

Drove excellence in day to day operations of 8 individual units

Trained, motivated, coach mentor and support the managers and their teams

Evaluated procedures and implemented new processes and operational improvements to drive results

Stringently followed all safety guidelines

Worked with the managers to achieve all established financial plans, sales goals, and customer service objectives

September 2009 – March 2011

Pizza Hut – Waco, Tx.

General Manager

Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines

Consistently maintained high levels of cleanliness, organization, storage, and sanitation to ensure quality

December 2005 – August 2009

Luby’s – Austin, Tx.

General Manager

Interviewed, hired and trained personnel

Continually monitor restaurant and take appropriate action to ensure food quality and service standards are consistently met

Set budgets and execute plans for increasing sales, product purchasing, and staff development

July 2001- December 2005

Texas land and Cattle Steakhouse – San Antonio, Tx.

Assistant General Manager

June 1999 – July 2001

Darden Restaurants/Olive Garden – San Antonio, Tx.

Culinary Manager

May 1996 – June 1999

Jim’s Restaurants – San Antonio, Tx.

Assistant General Manager

August 1995 – May 1996

Little Caesar’s Pizza – San Antonio, Tx.

General Manager

April 1995 – August 1995

Tele-Service Resources – San Antonio, Tx.

Reservations Agent

May 1994 – April 1995

H. E. B. Warehouse – San Marcos, Tx.

Inventory Specialist

Education

1990 graduate of Killeen High School

1994 – 1995 Texas State University, San Marcos, Tx.

Military

July 1990 – April 1994 United States Air Force

Contact this candidate