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Customer Service Sales

Location:
Halifax, NS, B3R 1X4, Canada
Posted:
February 27, 2017

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Resume:

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ANTHONY WHYTE JNR.

***** Herring Cove,

Halifax, Nova Scotia. B3R 1X4

902-***-****

acy1ac@r.postjobfree.com

Profile: A dynamic and multifaceted professional with an excellent record of customer satisfaction and safe project completion. Able to work independently and use in-house resources effectively, such as online databases, office software and problem resolution procedures, and as a part of a skilled engineering team. QUALIFICATION HIGHLIGHT

Commitment to service excellence and customer satisfaction

Effective communicator with outstanding written and oral competencies

Self-motivated, good team player with positive attitude to work

Exceptional teaching and negotiating skills

Fast Learning and work adaptability

Excellent knowledge of customer service, public relationship and conflict resolution

Blend of organizational and analytic skills

A highly motivated team player with exceptional numeric accuracy

Reliable, organized, and detailed-oriented

Ability to multi task, prioritize workloads and adapt to changes with little or no supervision

Excellent computer proficiency

CORE COMPETENCIES

Presentations and Facilitation Skills

Working knowledge of Drupal for web development

Proficient with Adobe illustrator and Coral draw for graphic designing

Microsoft Word, Power Point, SharePoint and Excel

Continuous Process Improvement

Data Entry

EMPLOYMENT HISTORY

Banquet Consultant September 2016

Shannex – Parkland at the lakes, Halifax

Courteously greeted customers and directed them to their tables

Provided customers and guests with menus and made meal suggestions that meet their health needs

Communicated products and services available at the retirement home Anthony Whyte Jnr. 902-***-****

Promptly responded to customers with any additional request

Adhered to grooming and appearance standard consistently

Received and processed customer’s bills

Interfaced with management to prepare event venue Official Canvasser July 2016

Big Maveric Halifax

Embarked on marketing campaigns

Employed a proactive door-to-door approach to meet sales target

Promoted sales, products and company image

Provided information and created awareness on marketing campaigns

Advised customers on company best practices and promotion

Provided excellent customer service

Courteously greeted customers and efficiently processed transactions within a busy, fast paced environment

Product Concierge November 2015

Kent Halifax

Assisted customers to track down items

Provided excellent customer service throughout the customer’s entire experience in sales and service

Communicated with customers in person

Personalized and treated everyone equally

Adhered to company’s policies during all transactions

Maintained an orderly appearance of all items after each transaction Educator August 2014 – August 2015

Rev. Father John Straathof Educational Centre, Ghana

Educated Elementary students on English, Mathematics, General Science and ICT based on the school’s curriculum

Gave specialist administrative support and advice to students

Interfaced with management to prepare documents for examination conduct

Facilitated proper conducts of students during lectures as dictated by governing legislation

Maintained a lecture and examination friendly environment by assisting students with necessary needs to achieve successful examination

Ensured examination was conducted within set time frame under conducive atmosphere Assistant to the District Officer September 2013 – August 2014 Minerals Commission, Ghana

Doubled as the secretary pending the resumption of the new secretary

Prepared memos, letters and reports

Anthony Whyte Jnr. 902-***-****

Arranged appointments

Organized and serviced meetings

Kept track of all petty cash transactions and prepared vouchers

Produced monthly reports with Excel

Modified network printing

EDUCATION AND CERTIFICATIONS

Master of Engineering in Chemical Engineering 2016 Dalhousie University, Nova Scotia, Canada

Bachelor of Science in Petroleum Engineering 2013

University of Mines & Technology (UMaT), Tarkwa, Ghana. Certificate in Petrel Geology and Geophysics 2016

Certificate in Website Design and Development 2012 Diploma in Computer Hardware and Networking 2008

INTERNSHIP

MEng. Intern April 2016 – June 2016

Island Water Technologies, Canada

Independently designed alternative power source to support existing company product.

Researched market for affordable products for companies use.

Investigated ways to incorporate new line of solar powered products.

Interfaced with company director and engineering team lead to design product. VOLUNTEER EXPERIENCE

Volunteered as the president of the Full Gospel Business Men’s Fellowship International, University of Mines & Technology Chapter August 2012 – June 2013

Volunteered as the Interim Financial Secretary for the Society of Petroleum Engineers UMaT Student’s Chapter February 2010 – August 2011 REFERENCES AVAILABLE UPON REQUEST



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