Customer Service Sales
Resume:
ANTHONY WHYTE JNR.
Halifax, Nova Scotia. B3R 1X4
***************@*****.***
Profile: A dynamic and multifaceted professional with an excellent record of customer satisfaction and safe project completion. Able to work independently and use in-house resources effectively, such as online databases, office software and problem resolution procedures, and as a part of a skilled engineering team. QUALIFICATION HIGHLIGHT
Commitment to service excellence and customer satisfaction
Effective communicator with outstanding written and oral competencies
Self-motivated, good team player with positive attitude to work
Exceptional teaching and negotiating skills
Fast Learning and work adaptability
Excellent knowledge of customer service, public relationship and conflict resolution
Blend of organizational and analytic skills
A highly motivated team player with exceptional numeric accuracy
Reliable, organized, and detailed-oriented
Ability to multi task, prioritize workloads and adapt to changes with little or no supervision
Excellent computer proficiency
CORE COMPETENCIES
Presentations and Facilitation Skills
Working knowledge of Drupal for web development
Proficient with Adobe illustrator and Coral draw for graphic designing
Microsoft Word, Power Point, SharePoint and Excel
Continuous Process Improvement
Data Entry
EMPLOYMENT HISTORY
Banquet Consultant September 2016
Shannex – Parkland at the lakes, Halifax
Courteously greeted customers and directed them to their tables
Provided customers and guests with menus and made meal suggestions that meet their health needs
Communicated products and services available at the retirement home Anthony Whyte Jnr. 902-***-****
Promptly responded to customers with any additional request
Adhered to grooming and appearance standard consistently
Received and processed customer’s bills
Interfaced with management to prepare event venue Official Canvasser July 2016
Big Maveric Halifax
Embarked on marketing campaigns
Employed a proactive door-to-door approach to meet sales target
Promoted sales, products and company image
Provided information and created awareness on marketing campaigns
Advised customers on company best practices and promotion
Provided excellent customer service
Courteously greeted customers and efficiently processed transactions within a busy, fast paced environment
Product Concierge November 2015
Kent Halifax
Assisted customers to track down items
Provided excellent customer service throughout the customer’s entire experience in sales and service
Communicated with customers in person
Personalized and treated everyone equally
Adhered to company’s policies during all transactions
Maintained an orderly appearance of all items after each transaction Educator August 2014 – August 2015
Rev. Father John Straathof Educational Centre, Ghana
Educated Elementary students on English, Mathematics, General Science and ICT based on the school’s curriculum
Gave specialist administrative support and advice to students
Interfaced with management to prepare documents for examination conduct
Facilitated proper conducts of students during lectures as dictated by governing legislation
Maintained a lecture and examination friendly environment by assisting students with necessary needs to achieve successful examination
Ensured examination was conducted within set time frame under conducive atmosphere Assistant to the District Officer September 2013 – August 2014 Minerals Commission, Ghana
Doubled as the secretary pending the resumption of the new secretary
Prepared memos, letters and reports
Anthony Whyte Jnr. 902-***-****
Arranged appointments
Organized and serviced meetings
Kept track of all petty cash transactions and prepared vouchers
Produced monthly reports with Excel
Modified network printing
EDUCATION AND CERTIFICATIONS
Master of Engineering in Chemical Engineering 2016 Dalhousie University, Nova Scotia, Canada
Bachelor of Science in Petroleum Engineering 2013
University of Mines & Technology (UMaT), Tarkwa, Ghana. Certificate in Petrel Geology and Geophysics 2016
Certificate in Website Design and Development 2012 Diploma in Computer Hardware and Networking 2008
INTERNSHIP
MEng. Intern April 2016 – June 2016
Island Water Technologies, Canada
Independently designed alternative power source to support existing company product.
Researched market for affordable products for companies use.
Investigated ways to incorporate new line of solar powered products.
Interfaced with company director and engineering team lead to design product. VOLUNTEER EXPERIENCE
Volunteered as the president of the Full Gospel Business Men’s Fellowship International, University of Mines & Technology Chapter August 2012 – June 2013
Volunteered as the Interim Financial Secretary for the Society of Petroleum Engineers UMaT Student’s Chapter February 2010 – August 2011 REFERENCES AVAILABLE UPON REQUEST
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