IT Manager / Engineer
Resume:
Jeffrey Yager
Apt ****
Fort Lauderdale, FL 33315
*********@*****.***
Profile
I am a driven IT Professional. I have 25 years’ experience in this field, I love to learn and excel at a challenge. I get along well with others and am an excellent hands on manager, supervisor and engineer. I am seeking a position where I can grow and learn while giving 100% to my employer and growing the company.
Work History
M&A Group, LLC - Gametime - General Vending – March 2012 to January 2017
IT DIrector
oManage and Direct all aspects of Information Technology Department
Oversee Windows/VMWare/VOIP/Surveillance Systems
Oversee procurement and purchasing of IT Hardware/Software/Vendors
Installation/Management of Servers, Routers, Firewalls, Disaster Recovery Hardware, Software & All aspects of systems support
Manage/Maintain 7 venue arcade systems, to include over 500 arcade games with Sacoa Playcard System and over 600 arcade games with the Intercard Playcard system.
Responsible for the installation and maintenance of all Information Systems to include:
Microsoft windows (all versions) and VMWare and Active Directory
Server hardware and Software
Payroll systems including biometric fingerprint readers
Desktop pc’s, domain connectivity and all software
Dell Sonicwall and cisco firewalls/routers to include inbound rules, voip and DVR configuration, Intrusion prevention, border antivirus, VPN connectivity and border malware protection.
All switches to include vlaning
Surveillance systems installation from dvr to the camera.
Backup and recovery systems
End user problem resolution
Purchase and acquisition of all necessary hardware
Remote connectivity from HQ to all venues across Florida
Voip servers including 3cx across entire company. Installation of servers, setup of call plan including Digital receptionist, call queues, extensions, rules, security and all phones across company.
The Laredo Group January 2009 to 2012 Davie Florida
Information Systems Manager
Manage company infrastructure:
oDesktop workstation to include build, maintenance and desktop support
oBuild and maintain servers (Win2003), NAS Servers, MS Exchange Servers
oManage and maintain Avaya IP Office Hardware, Software and Phones
oSupport Network Printers
oManage and support Cisco routers, switches and wireless hardware and software
oCreate and maintain corporate network documentation to include:
Visio network diagrams - Lan, wan
Vendor systems
Servers and applications
Hardware and software inventory
Cleveland Clinic Florida August 2000 to January 2009 Weston Florida
Network Manager
Manage 1500 user data network including:
oDesktop workstations - created desktop images for entire campus
Windows98, 2000 and Windows XP professional
Built and maintained Ghost imaging solution
o80+ Novell and Windows File Servers running on HP hardware consisting of:
Novell Netware 5.1
Windows 2000 Server and Windows Server 2003
oBuild and Maintain Cisco routers and switching infrastructure
oManage AD and NDS environments
Everything from user creation and password changes to security and GPO’s
oBegan with company as Network Engineer and was promoted to Network Manager
o10 direct reports including network engineers and network technicians
oBuilt and managed corporate help desk
oBuilt and maintained data backup/restore system to include Symantec BackupExec, HP Data Protector and Symantec NetBackup
oBuilt and Managed campus Citrix farm including:
Server build
Application creation
Application deployment
Build and manage corporate data center - Including power, cabling, racking, a/c and servers
Familiarity with Cisco SCA, PIX Firewall
Maintain Inventory management tools
Manage outside vendor services
Maintained vendor SLA’s campus wide
Maintain all network documentation to include:
oVisio network diagrams - Lan, wan, DMZ
oVendor systems
oServers and applications
oHardware and software inventory
oDirect report HR information
7+ years IT project management experience.
The Phoenix Group September 1997 to August 2000 Farmington Hills MI.
Network Engineer
Responsible for 25+ Novell and Microsoft Servers
Design and Maintain Backup and disaster recovery
Responsible for all application deployment to desktops via Novell Zen works and local installs
Maintain Cisco switching environment
Manage all wiring closets and data center operations
Dearborn Federal Credit Union June 1992 to September 1997 Dearborn MI
PC Support Supervisor
Supervise help desk and support personnel
Built and maintained Novell and Microsoft servers
Manage network switches and wiring closets
Manage user environment (file/print, backups, administration)
United States Marine Corps September 1987 to August 1991 Camp LeJeune NC
US Marine
Base MOS 3531 - Truck driver
Rifle expert
Military computer training
2 years managing motor pool parts acquisition system
Experience and skills
25 years’ computer/IT experience - 9 in the healthcare industry
15+ years IT Management experience
15 years Novell Netware experience
20 years Microsoft server and desktop experience
Designed and maintained a 50TB backup to disk to tape system.
Completed several net new moves/deployments. Most recently moved 300 users in one weekend with no downtime.
Moved a 700 user hospital and 600 user clinic into a single building over a weekend.
Extensive hands on experience with MS Sql/clusters, Scsi/Raid arrays, several backup software’s, Cisco IOS and CatOS, routers and switches, active directory, Novell Directory Services, WSUS.
Functional and technical understanding of AD, NDS, DNS, DHCP and WINS, Security, TCP/IP, SNMP, group policy.
Built and Maintained desktop images.
Created and managed corporate help desks at two companies
Technical and Managerial lead on Novell decommissioning project. This project included a domain collapse, zenworks to altiris conversion, Novell file and print services removal and NetApp Filers implementation.
Lead on antivirus and network security.
Setup and maintained seven family entertainment centers ranging from 50 arcade games to 300+ to include all information systems, Restraunt Micros POS, Surveillance, Voip & Cabling.
Highly skilled in Micros POS hardware and software.
Lead Companywide Email/Office migration to Microsoft Office 365.
Highly skilled in 3cx voip software
Extensive experience with Sonicwall security devices
References available upon request
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