Alexis Anderson-Lathan

***** ********* **. *** ***

Southfield, MI 48033

248-***-****

acy16t@r.postjobfree.com

OBJECTIVE:

Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-

service experience in a challenging environment to achieve the corporate goals. I am very articulate,

detailed oriented and have great customer service skills which make me the perfect candidate with a lot to

contribute to any organization.

EXPERIENCE:

XPO Logistics, Southfield, MI Sept 2015 -Current

Logistics Coordinator

Schedule and reschedule delivery appointments

Data Entry

Dispatch drivers to and from various locations

Logisticare Solutions, Southfield, MI March 2014- Sept

2015

Customer Service Representative

Appointment scheduling for Medicaid members

Updating medical insurance information

Data Entry

Minacs, Warren, MI March 2011-July 2013

Onstar Provisioning Team

Activating and reactivating vehicles with Onstar/Call Center

Collecting and updating personal and vehicle information.

Data Entry

One Source Talent, Troy, MI June 2010 -March 2011

Appointment Setter

Contacting talent which has applied and setting appointments for them to attend regularly

held open calls in one of our offices/Call Center

Data Entry

Businesslike Phone Etiquette.

Toys "R" Us, Southfield, MI November 2009 -December 2009

Sales Floor Associate/Seasonal Position

Worked with customers to meet their needs.

Maintained extensive knowledge on all product locations and details.

Stocked/Restocked products.

Provided answers to customers on the phone.

Searched in stock products online.

Handled multi-phone lines.

Worked with a team to ensure safety and quality to our customers.

EDUCATION:

Oak Park High, Oak Park, MI Sept 2005 - May 2009

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