Buddhi Kumar Maharjan
**** **** ****,***#***,Silver Spring,Maryland 20910
240-***-****, acy164@r.postjobfree.com
SERVER/CASHIER
Committed to total patron satisfaction through provision of exceptional table service.
PROFILE
? 8+ years? experience in different waiting capacities
? Core understanding of servicing banquets and managing special events at a restaurant
? Hands-on experience in setting tables and preparing and serving food according to set instructions
? In depth knowledge of suggestive selling techniques
CORE COMPETENCIES AND SKILLS
? Need Anticipation ? Writing/Taking Orders ? F&B Service
? Menu Presentation ? Identification Checking ? Table Preparation/Cleaning
? Answering Phone ? Menu Recommendation ? Sanitation
? Bill Generation ? Payment Collection ? POS System/Micros System
SYNOPSIS OF ACHIEVEMENTS
? Increased the ratio of guests by 20% through employing non conventional ways of cross-selling and up-selling menu items
? Suggested a program of free gift cards with lunch meals which led to a high volume of clientele at a time of low customer traffic
? Developed an excellent team of servers through effective training and leadership
? Increased employee?s morale by suggesting Employee of the Month contest, now a regular feature of the restaurant
HOSPITALITY EXPERIENCE
Shangri -La Nepalese and Indian Restaurant
Nov 2014 To present date
Restaurant Supervisor
? Welcome customers as they arrive and ask for seating preferences
? Seat customers and offer welcome drinks and menu
? Take food and beverage orders and communicate to the kitchen
? Ensure order delivery to the table in a timely manner
? Ensure quantity, quality and accuracy of order
? Set up food stations and tables as directed
? Clean tables and ensure that they are bussed appropriately
Tangram Hotel, Erbil,Iraq
Sep 2012 to Dec 2012
Waiter
? Picked orders from the kitchen and delivered to the customers
? Ensured the cleanliness of all counter tops and tables in the restaurant
? Filled glasses with beverages as instructed
? Solicited customers to fill in comment cards
? Washed dishes and prepared salads when needed
Holiday Beach Motel, Fujairah,UAE
May 2008 to Nov 2010
Waiter
? Picked orders from the kitchen and delivered to the customers
? Ensured the cleanliness of all counter tops and tables in the restaurant
? Filled glasses with beverages as instructed
? Solicited customers to fill in comment cards
? Washed dishes and prepared salads when needed
Prestige Restaurant, Doha,Qatar
Jan 2004 to March 2008
Banquet Server
? Ensured the cleanliness of all counter tops and tables in the restaurant
? Seat customers and offer welcome drinks
? Arrange Buffet Table and serve food and beverage
ADDITIONAL CAPABILITIES
? Excellent communication and interpersonal skills
? Ability to understand and follow food sanitation and safety protocols
? Deep understanding of operating food service equipment
? Working knowledge of housekeeping procedures
? High degree of personal cleanliness
? Willing to work flexible hours
?Having Driving licence from Maryland and own car for work.
EDUCATION
10+2 passed from Nepal Commerce Campus