Customer Service Manager
Resume:
ANTHONY COLEMAN
Humble Texas, 77396
***********@*****.***
Career Objective
Full time employment in retail management, food service management, or warehouse management. Will consider other than management position if appropriate offer. Summary of Qualifications
More than fifteen years’ experience in retail management including food service and sales. At least eight years’ experience in warehouse work being responsible for receiving, stocking, packing, as well as insuring the right freight is being shipped out.
Education
Prairie View A&M University
Bachelor’s Degree
Occupational License/Certifications
Texas Department of Health, Retail Foods Division-Texas Food Safety Certification
Knowledge, Skills and Abilities
Hired, trained and supervised employees in proper sanitary procedures for food preparations. Monitored front line for proper customer service and sales suggestions. Ordered and received product for store. Recorded production and operational data on specified forms. Resolved customer complaints in a timely manner. Monitored food temperatures and holding times while keeping in mind hourly predictions. Warehouse Worker
Responsible for, receiving freight, stocking, pulling and preparing freight for port delivery and air delivery. These responsibilities include, building pallets and boxes and securing freight for shipping.
Work History
Tenaris
Dec. 2013- Sept. 2015
Phosphate Tank Operator, proper stencils on oil pipes, proper dopes and protectors. Export Services International
Aug. 2007- Apr. 2013
Receiving, packing, and stocking freight.
Murphy Shipping Co.
May 2006- Aug. 2007
Fork lift operator, pulled freight for rigs, as well as help with packing. Volt Services Group
Feb. 2004- Mar. 2006
General warehouse work (laborer)
Hawkins Personnel
Jan. 2003- Jan. 2004
General warehouse work (laborer)
Lightning Burgers
Nov. 2001-Dec.2002
Responsible for hiring, training, preparations, ordering supplies, stocking, inventory, money handling procedures, and daily reports.
Great American Cookie Co.
Oct. 1996- Sept. 2001
General Manager
Responsible for hiring, training, preparations, cooking, special orders, stocking Inventory, displays, sales, and daily reports.
Fruit Latte’s
Oct. 1995- Oct. 1996
Assistant Manager
Responsible for the evening shift operations of a sandwich, smoothie, fast food store. Bexar County Sheriff’s Department
Jan. 1989-Dec. 1994
Detention Officer
Popeye’s Fried Chicken
Assistant Manager
Jan. 1985- Dec. 1988
Responsible for preparations, cooking, money handling, supervising shift, resolving Customer complaints, store cleanliness, and daily reports. US Navy
Aug. 1980- Dec. 1984
Administrative Officer
Aviation Maintenance Division Officer
References
Available upon request
Contact this candidate