Project Information Technology

SARFARAZ VIRANI

Chicago, IL #224-***-**** ******.********@*****.***

SUMMARY

10+ years of experience programming, managing, leading and mentoring a wide variety of web applications, project/program/portfolio management, product development, application development & support, web application architecture, security, vendor management, client engagement, e-commerce projects range in multimillion dollars on different technologies, environments and platforms.

Accomplished Software Engineering and I.T Business Professional with MBA major in project/program management and experience in the blend of banking and financial services, e-commerce, retail, healthcare insurance domain, software development life cycle (SDLC), I.T development methodologies, and technology systems.

Experienced and successful in driving projects to completion on planned deployment date with in budget and get things done attitude with the problem solver.

Result oriented senior engineering professional with hands on program management during analysis, design, development, testing, deployment and post deployment phases. Skilled at managing and leading both onsite and offshore technical teams and technical projects with budget management.

Experienced in managing mobile projects including native apps (IOS and ANDROID), Tablet and MWeb mobile applications. Worked with senior leadership and directors on taking strategic decisions on the application development and the application running in the production systems.

Skilled at managing complex I.T/engineering projects, proven success implementing Agile / Scrum for multiple development teams, delivering web services, maintaining and support service agreements, effectively resolving problems, risk mitigation strategy, estimating the project requirements and accomplishing goals within defined scope, schedule, budget and time parameters without compromising the quality.

Experience with architecting, Solutioning, developing and maintaining reliable, highly available, scalable and high performance application with identifying failure points and non-functional requirements within the designed application.

Proven project management skills for the project phases including initiating, planning, execution (build and QA), monitoring & controlling and closing. Established roadmap, goals, and milestones and communicated results to stakeholders.

Six Sigma Yellow belt, Lean Principles, recognized for leading cross-functional teams with a collaborative management style and for fostering a culture of continuous improvement.

Skills in utilizing strong interpersonal and communication skills to build and maintain relationships with customers, team members and other cross commits. Proven ability to execute technical work plan.

Detail-oriented with the ability to identify problem areas and resolve issues before they escalate. Proficient in Microsoft Office Suite, Visio, share point and project management tools.

Received special appreciation project completion certificate (JPMC) for delivering a quality product on time, while merging WAMu in JPMC system. Also, awarded as Star performer by senior managers and directors in annual appraisal/performance cycle.

Experience in analysis, design (UML Architectural Diagrams), application architecture, and coding peer programming, testing, maintaining and releasing the software application to production.

Self-starter, able to plan, learns quickly, lead and implement projects with little or no supervision.

TECHNOLOGIES: Java, J2EE, JSP, Servlets, Struts, Spring MVC, Spring Web Flow (SWF), WODM/JRules, Hibernate frame works, Classic design patterns, java beans, JDBC, ORM, AJAX, SOAP and REST web services, JAXB, Single-Sign-On (SSO), XML, XSD, HTML, Java Script, Oracle, PL/SQL, J-unit, Mockito, Easy mock, Test cases, Test plan, Apache tomcat web server, JBoss, web logic and web sphere application servers. UML, RSA encryption algorithm, Mobile, Angular JS, Android and iPhone applications automated build include Ant, Apache Maven, Hudson and Cruise control.

Experienced SDLC MODELS: Agile – Scrum Development, Sprint, Lean, Spiral, Waterfall and 4D

Experienced IDE: Eclipse, Net Beans and IBM’s RAD – Rational Application Developer

EXPERIENCE

SEARS HOLDINGS CORPORATION Mar 2014 – Present

Sr. Technical Program Manager [e-commerce Sears, Kmart, SYW, Integrated Retail]

SCRUM Master - Sarfaraz took the complete ownership of a core mobile Program including multiple projects running simultaneously and worked as the delivery lead of core mobile projects. His major duties were to lead multiple related projects, understanding the business case and uncover initial requirements, project plan, cost time estimate, assumption and risks among others. In brief his core responsibilities were:

Leading PMO overall portfolio road map, program plan, outlining the project tasks/scope, gather requirements, drive the feature development, product roadmap and target dates for each of those tasks/features and drive project end to end including functional QA, end to end testing and user acceptance test (UAT).

Has overseen multiple programs across domains with multiple agile scrum teams in a matrix organization and made sure that the defined KPI are developed for the program and aligned with the business strategy and performed business model analysis, competitive analysis, pricing and assortment analysis.

Communication to executive stakeholders via reports and briefings the major milestones; identified risks and developed mitigation strategies; provides leadership direction to project team; conducts regular status meetings; provides regular briefings to and solicits feedback from business stakeholders and/or sponsors.

Involved in the technical, architectural and design discussion and maintaining the SLA that was offered to clients. Experience working on project management tools including JIRA, Microsoft projects and Mingle.

Experienced and worked with UX, design and engineering team to get the positive user experience to the customers. Experienced with Omniture, Adobe, Google Analytics.

Project day to day task and task priorities; run sprints, daily standup scrum, plan sprints and retrospectives, managed project budget, resources, milestones, stake holder expectations and customer feedback.

Over all communication, communicated the project status including but not limited to status report to internal and external stake holders. Collaborated with business sponsors and engineering team to design and develop the ecommerce application.

Prioritized work with in the project; made any tradeoff (scope, cost, risk or schedule) identified, tracked and managed any project discoveries, risk, issues, dependencies and assumptions.

Worked with business sponsors and other TPM’s to define and nail down the technical requirements and deliver the complex core mobile ecommerce features.

Driven effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.

Experienced mentoring other project managers and guide them to deliver successful projects.

STATE FARM INSURANCE COMPANIES Jun 2012 – Feb 2014

Sr. Technical Program Manager, Application Development

Sarfaraz worked as a delivery lead for the ecommerce web application projects. He successfully implemented and delivered projects including MFI (Manage financial information), MFI Admin, Amex/Discover, payments and Checkout for statefarm.com Following are his core responsibilities:

As a delivery lead, Sarfaraz was responsible for leading a software development team, manages business/client relationships and monitor, update and communicate project timelines, track status, projects scope and milestones to the team, directors and business partners.

Provide technical support, architectural guidance, application performance, incident management and monitoring service SLA’s running in the production.

Work with Enterprise Architects, Application architects and infrastructure team for the system in progress.

Determine detail requirements and create cost, time and resource estimate. Create work break down structure and complete project plan and charter. Track milestones and progress of the project and communicate the status to Directors and senior managers.

Monitor dependency if any with the third party, communication with different cross commits including functional, business, infrastructure, QA, technical support and prod maintenance. Work with infrastructure team for deployment of application in prod environment.

Prioritize project initiation kickoffs based on the business strategy and demand for specific line of business. For example, home, fire, health, auto among others.

Run through the adapted software development methodology, track and update project status and any open issues. Involved in code reviews and quality engineering processes.

Measuring the performance of the developed application against performance measurement baseline and identified metrics.

Incorporate change management in the project when changes are requested from business folks in the form of change request. (CR’s) or Request for Change Notification (RCN).

Assist business partners to identify the strategic direction requiring application systems solution and uncover technical and business requirements.

UNITED HEALTH GROUP (UHG) Feb 2011 – Jun 2012

Sr. Manager, Application Development and Projects

Sarfaraz served as a technical manager and had a team of 8-10 developers across a large enterprise environment and cross commits or cross functional teams. He not only led other developers but also had prototype hands on development, converted business requirements into technical designs, code implementation, worked closely with development team and technical architects to solve application performance issues. In brief, his core responsibilities were:

Created a prototype web application project for both Spring SWF and Spring MVC to identify the technology that can be best suits to the project.

Preparing status reports depicting development accomplishments and issues, conducting scrum meetings and coordinating the same to the senior management, external and internal clients. Troubleshooter and solved worked related issues, conflicts or problems.

Performed as a key contributor in estimating the requirement, analyzing, design & decision making on application enhancement, coding, debugging, testing, integrating applications, code reviews, developed, recommended system solutions to business problems and documented the complex business initiatives.

Estimated and incorporated the change request from business. Worked with QA and developer for defect resolution. Lead both onsite and offshore team and participated in business strategy to achieve project dead line as planned.

MINNESOTA DEPARTMENT OF HEALTH (MDH) Nov 2010 – Jan 2011

Solution Architect

Sarfaraz served as a solutions architect to work closely with the development managers, business team and other programmers to develop web application and maintain the department information systems. In particular, he has done the analysis of application requirements, designed application structures, coded/POC (Proof of Concept) applications, deployed application and managed other application development resources and supported division’s web applications on an as-needed basis.

COGNIZANT TECHNOLOGY SOLUTIONS (CTS) Aug 2007 – Oct 2010

Associate - Projects

Sarfaraz served as a consultant in the software development life cycle for large clients in the banking and financial service industries. Provided analysis, design and development, worked closely with clients and BA’s to determine and document their requirements and to ensure that requirements were translated into technical architecture and conformed to appropriate standards. Once the application is deployed in the production system, the duties include enhancing the application, supporting, and application maintenance, troubleshooting the defects and fixing any defects found in the application.

His first client project work was on compensation and incentive pay systems to ensure that employees were compensated appropriately. This project was with Washington Mutual (WAMu) loan/mortgage department.

His second project was with JP Morgan Chase (JPMC) which includes retail banking and integrating WAMu in Chase system. Worked with development managers and business team.

His third project work was with Amperiprise Financial (AMP) include OB7, MYFA-My Financial Account. Designed and implemented application enhancements in collaboration with different teams.

Selected as Java/J2EE Trainer and awarded “Trainer Par Excellence” designation, in Cognizant academy, for ability to provide clear and thorough instruction and achieving rapid competence on the part of consultants.

Communicated regularly with clients and other consultants to assure that projects ran as planned deadline within the estimated time and budget.

CHITRANGADA CONSULTANCY Apr 2004 – Jul 2007 Technical Architect / Software Engineer

While working in this project, Sarfaraz was involved in creating high level scope and objectives of the project and analyzing the requirement with business Analyst He was also involved in all the phase of software life cycle like requirement analysis, design, build, testing and deployment.

Project was very similar to blackboard system which generally runs in day to day life. Blackboard is e-Education platform designed to enable educational innovations everywhere by connecting people and technology. Blackboard is course-management software that is used by many instructors and students. Announcement, discussion board, timetable and course documents were among the key elements of the project.

He was involved in the construction of several components within this project using Java, JSP’s, Servlets, Struts and MS SQL Server as a back end database.

EDUCATION

HAMLINE UNIVERSITY SCHOOL OF BUSINESS St. Paul, MN

Master of Business Administration (MBA)

Specialized in Strategic I.T Projects and Information System Management

PUNE UNIVERSITY Pune, MH

Bachelor of Engineering in Computer Science with distinction

MSBTE MUMBAI BOARD POLYTECHNIC Pusad, MH

Diploma in Information Technology

OTHER WORK / ACHIEVEMENTS

Recent Milestones

Milestone (2016) Transfer of Cart Program (Associate Cart, Member Cart, Search & Browse on POS, Duress, LMS recaps and lead, know your member)

Milestone (2016) EMV for SHOPSears and KIOSK – Has worked tirelessly to being the project back on track to be EMV compliant.

Milestone (2015) in Sears Holdings Corporation took the complete ownership of SYW mobile project and RTS Web POS Sears/Kmart retail Cash Register WCS migration project.

Milestone (2014) in Sears Holdings Corporation took the complete ownership of WCS migration program for Sears and Kmart mobile applications.

Milestone (2013) in State Farm Insurance Companies took the ownership of Amex/Discover payment project for ICP effort and successfully went live into production.

Milestone (2012) in State Farm Insurance Companies took the ownership of handling the DC8 - MFI Enhancement project for ICP effort and delivered on defined schedule and budget.

In UHG (2011), delivered a quality and on time consumer transparency software web application product which was developed from scratch and was estimated to around 25 Million dollars.

Seminars / Workshops

Presented seminar on software development methodology and the role of project management in information technology.

Presented seminar on data recovery techniques.

Presented seminar on importance of information technology in health care industry.

Completed Seven Days Advance Java training from Sun Java professionals.

Completed Cognizant’s academic calendar training for J2EE, spring, Hibernate and Struts.

Certification

Six Sigma yellow belt and Lean IT principles and practices for software development.

Sun Certified Java Programmer (SCJP 5.0)

Cognizant Certified Java Programmer

Cognizant Certified L0 – Banking & Financial certification

Cognizant Certified L1 – Retail Banking Certification

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