MARIA AZUCENA JIMENEZ
**** * ** **, *-***, Hialeah FL.
Phone 786-***-****
**********@*****.***
I- PROFILE
Motivated, Talent for quickly mastering technology, diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive confidential records, flexible and versatile, thrive in deadline-driven environments.
I have Human Resources experience and available to provide support to the human resources department, including: Benefits, Administration, Employee service requests, supporting recruiting efforts, employee relations and any other responsibilities as assigned.
SKILLS SUMMARY
Customer Services and Administrative experience
Excellent time management abilities and attention to detail
At least 12 months of relevant experience
All Microsoft applications and ability to learn any software
Written correspondence
English and Spanish
Ability to write reports, business correspondence, and procedure manuals
II-PROFESSIONAL EXPERIENCE
Human resource management Experience
Mail customer invoices and statements
Customer refund checks
Administration, communication: reports/presentations/technology
Filing and Maintaining Customer remits
Answer customer credit reference inquires
Training and development of educational programs
III-EDUCATION
Negotiations on International Trade
Florida International University - FIU
Miami- FL, May- 2004.
Graduate in Design and Evaluation of Projects
Universidad Autonoma Americana – UAM
Managua, NIC. January 2003 - March 2004.
Human Resources Administration
Pan-American Institute of Capacitation – IPAC
San Jose, Costa Rica May 1998.
Industrial Engineering, UNI-RUPAP
Managua, Nicaragua, January 1992 – November 1999
IV-PROFESSIONAL HISTORY
January 2009- August 2014 Sacred Heart Academy. PART T.(Boca Raton, Fl) Administrative assistance.
Preparation of documents: brochures, letters, invitations, offers, reports, evaluations and certificates for students, Preparation of course materials for the Hispanics programs, logistics and general support. Responsibility of maintaining and balancing a cash drawer, Identifies and makes sales referrals, recommends alternate programs of Sacred Heart.
February 1999- August 2005 / Regulatory Reform and Modernization CAJ / FIU-USAID. Administrative Assistance.
Nicaragua: Management and supervision of financial management activities and the application, implementation, approval and reporting of expenditure incurred on the project in Nicaragua, according to the regulations and international guidelines stipulated by the contract CAJ / FIU-USAID.
May 1992 – July 1998 Central Bank of Nicaragua
Executive Secretary of the Vice President of Human Resources
Wide administrative experience, drawing and typed letters and other general documents.
controllers, filing, general logistical support, reporting, ordering stationery, elaboration of analysis functions.
V-REFERENCES:
Mr. Charles Etienne
Sacred Heart International Institute
Mrs. Ana Carazo
Florida International University