Sales Customer Care

Hanumant Vyankat Khandagle.

Thane west – ******

Phone No – 992*******/982*******

************@*******.***

OBJECTIVE

To pursue a challenging job in service industry where my analytical and

Logical skill combined with hard work and dedication will lead to Personal as well Professional growth

PROFESSIONAL EXPERTISE

Assisting in developing in innovative method of sales so as to increase the turnover of the organization

Maintaining a proper customer care relationship.

Converting a potential buyer in to regular client with the use of marketing Skills

WORK EXPERIENCE

Currently working with Rudra shares & Stock Brokers Ltd. as Back office executive I joined here Aug 2014 to till date. I am handling here customer care desk, solve client queries & I am looking admin work also.

Worked as in Ventura Securities. Back office executive i joined here Dec -2012 To July 2014 I am handling here customer care desk, solve client queries & I am looking admin work also.

Worked as Relationship officer in BNP Paribas I joined here Mar 2011 to November 2012

I am looking here Distribution channel.

Worked as Sales Executive in Sundaram BNP Paribas AMC and I have experience of Four years in banking channel from April – 2007 TO Dec 2010 Handling banking channel as R M in whole area vikhroli to Kalyan all banks.

Worked as RM in Integrated Enterprises India ltd at Malad Branch since August 5th 2005 To 2007 Feb (3 Years Experience in Back Office & Sales.

Worked as a Back Office and Sales in M/s Cholamandalam Distribution Services Ltd since Sep 2002 TO July 2005

Direct Marketing of Investment Products to Retail as well as HNI Investors. Giving Portfolio Management services to the investors and receiving the Same.

Job Accomplishments

Attending walk in customers & up- dating them with the new IPO’s & new

Schemes in Mutual Fund.

Addressing complaints like error in data entry, Non receipt of Dividend,

Redemption & Statement of Account.

Sending relevant details regarding updates on schemes/ plans & dividend,

Etc.

Responsible for solving their queries and handling the report & complaints.

Preparing daily MIS of the appointments and reporting to the Branch Manager.

Preparing Weekly & Monthly MIS and reporting to the Branch Manager.

Worked as Production Assistant for M/s ETC Network Ltd for Mar 1999 to July 2002

About Company: News Dept.

Job profile

Handling the team of 4 boys. Assign producer for preparing the news (as Production assistant)

ACADEMIC CREDENTIALS

Bachelors of Art ( B. A. ) from Kolhapur University 1997.

TECHNICAL QUALIFICATIONS

Post Graduate Diploma in Computer Application.

LANGUAGES KNOWN : English, Hindi, Marathi.

EXTRA CARRICULAR ACTIVITES

Participated in intra School and College: Athletics.

PERSONAL DETAILS

Marital Status : Married.

Nationality : Indian.

Gender : Male.

Place : Mumbai

Date: ( Hanumant V. Khandagle )

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