Joann Cathy Pistoria

**** ****** ******

Baltimore, Maryland 21234

410-***-****

acy0nj@r.postjobfree.com

*/*/**** - ******* * almart

Overnight Stocker Associate

*/*/**** – 7/31/2015 M cCormick and Company

Incoming - Outgoing Mail Processor / Receptionist - Switchboard Operator 8/5/1989 -2/2/2001 Liberty Mutual Insurance Company Receptionist / Switchboard Operator

Experience

● 20 Years + Receptionist and Front Desk Experience

● 20 Years + of excellent telephone and switchboard skills

● Excellent one on one customer service skills

● Receive & Sort All Incoming internal and external mail

● Operate and maintain a meter mail machine, including postmarking & sealing

● Prepare commercial invoices and waybill to send out to foreign countries for the entire McCormick Company. I am the only mailroom and employee in the entire company allowed and responsible for preparing and sending out mail to overseas.

● Order office supplies for 250 employees at the Corporate location.

● Responds and / or forwards incoming calls.

● Take accurate messages and assures immediate delivery

● Greet visitors and notifies appropriate individual of their arrival

● Schedule conference rooms for meeting on a data base for all levels of McCormick employees.

● Observe and enforce security programs and practices.

● Keep up work area and front desk & lobby orderly.

● Provide various administrative support to Human Relations ( Re: mass mailings, resumes responses, etc

● I’m the go to person to communicate important information to employees

● Operates faxes, copy machine and printers

● M aintains the quality condition of all products; stocks, rotates, blocks and faces product in an efficient and proper manner;

● Receives, organizes, stores, stocks, builds displays and operates related equipment such as hand trucks, balers, and pallet jacks

● Responsible for performing all job duties with honesty and integrity and in compliance with Company policies and procedures

● Frequently reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 40 lbs ., within the range of floor level overhead

● Push and pull fully loaded hand trucks and pallet jack

● Bends, stoop, and reaches frequently and occasionally climbs ladders.

● Receives, store and merchandises all product

● Maintain orderly and in stock conditions in all department areas, in including the back room

● Cuts cases and stack merchandise

● Maintains a safe, secure and sanitary work environment

● Assist customers outside of the departments at the direction of store Skills & Accomplishments

● 4 years Perfect Attendance

● 20 + Years of excellent telephone and multiple lines switchboard skills

● Greets visitors and customers efficiently as they enter the building, always with professionalism and warmth

● Reacts to emergencies and tight timelines as well.

● Able to handle special request without complaint with a positive attitude

● Excellent switchboard skills

● Excellent organizational skills

● Ability to prioritize and perform task with minimal supervision

● Interact with all levels of internal and external customers and employees

● Exercise sound judgement

● Excellent communication skills

● Minimal computer skills ( Microsoft Office, Lotus Notes)

● Maintains a safe and sanitary work environment.

● Friendly, courteous, tactful and maintain composure in dealing with customers, vendors and co-workers.

● stands , walk and move rapidly for long periods of time.

● Mental alertness to ensure safe, accurate completion of work activities and to do repetitious work accurately.

● performs all job duties with honesty and integrity and in compliance with Company policies and procedures

● Manual dexterity and good eye-hand coordination

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