Joann Cathy Pistoria
Baltimore, Maryland 21234
**********************@*****.***
*/*/**** - ******* * almart
Overnight Stocker Associate
*/*/**** – 7/31/2015 M cCormick and Company
Incoming - Outgoing Mail Processor / Receptionist - Switchboard Operator 8/5/1989 -2/2/2001 Liberty Mutual Insurance Company Receptionist / Switchboard Operator
Experience
● 20 Years + Receptionist and Front Desk Experience
● 20 Years + of excellent telephone and switchboard skills
● Excellent one on one customer service skills
● Receive & Sort All Incoming internal and external mail
● Operate and maintain a meter mail machine, including postmarking & sealing
● Prepare commercial invoices and waybill to send out to foreign countries for the entire McCormick Company. I am the only mailroom and employee in the entire company allowed and responsible for preparing and sending out mail to overseas.
● Order office supplies for 250 employees at the Corporate location.
● Responds and / or forwards incoming calls.
● Take accurate messages and assures immediate delivery
● Greet visitors and notifies appropriate individual of their arrival
● Schedule conference rooms for meeting on a data base for all levels of McCormick employees.
● Observe and enforce security programs and practices.
● Keep up work area and front desk & lobby orderly.
● Provide various administrative support to Human Relations ( Re: mass mailings, resumes responses, etc
● I’m the go to person to communicate important information to employees
● Operates faxes, copy machine and printers
● M aintains the quality condition of all products; stocks, rotates, blocks and faces product in an efficient and proper manner;
● Receives, organizes, stores, stocks, builds displays and operates related equipment such as hand trucks, balers, and pallet jacks
● Responsible for performing all job duties with honesty and integrity and in compliance with Company policies and procedures
● Frequently reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 40 lbs ., within the range of floor level overhead
● Push and pull fully loaded hand trucks and pallet jack
● Bends, stoop, and reaches frequently and occasionally climbs ladders.
● Receives, store and merchandises all product
● Maintain orderly and in stock conditions in all department areas, in including the back room
● Cuts cases and stack merchandise
● Maintains a safe, secure and sanitary work environment
● Assist customers outside of the departments at the direction of store Skills & Accomplishments
● 4 years Perfect Attendance
● 20 + Years of excellent telephone and multiple lines switchboard skills
● Greets visitors and customers efficiently as they enter the building, always with professionalism and warmth
● Reacts to emergencies and tight timelines as well.
● Able to handle special request without complaint with a positive attitude
● Excellent switchboard skills
● Excellent organizational skills
● Ability to prioritize and perform task with minimal supervision
● Interact with all levels of internal and external customers and employees
● Exercise sound judgement
● Excellent communication skills
● Minimal computer skills ( Microsoft Office, Lotus Notes)
● Maintains a safe and sanitary work environment.
● Friendly, courteous, tactful and maintain composure in dealing with customers, vendors and co-workers.
● stands , walk and move rapidly for long periods of time.
● Mental alertness to ensure safe, accurate completion of work activities and to do repetitious work accurately.
● performs all job duties with honesty and integrity and in compliance with Company policies and procedures
● Manual dexterity and good eye-hand coordination