William Jimenez

acy0n6@r.postjobfree.com

1-347-***-****

The United States

OBJECTIVE

Seeking a position where I can apply my organization, communication and technical skills. EDUCATION

New York City College of Technology, Brooklyn, NY

Bachelor of Technology, January 2014

Major: Computer System Technology

Borough of Manhattan Community College, New York, N Y Associate of Applied Science, December 2008

Major: Computer Information System

Related Coursework

Database Systems Design

Design of Microcomputer Databases

Design of Distributed Databases

Data Warehousing

Networking

Single- LAN Systems

Local Area Network Connectivity

Vlad network switch (3550, 3560) cisco.

DHCP server configuration in router and firewall.

Routers (2621, 2811) network connectivity using ospf and rip routing protocol from cisco.

Pix firewall (5510) configuration using DMZ, nat, pat, etc...

Protocol EIGRP,RIP,OSPF,ect

Windowns server 2012 r2.

Information Security

Computer Security

Network Security

Skills and Competencies

Computer Skills

Software

Proficient in Microsoft Word, PowerPoint, Excel, Access, Visio, Visual Studio, Windows, Mac, Dreamweaver, Flash, Adobe Photoshop, SQL Server, Oracle, Creator, Net Beans,pos(rpower),logmein,vnc,ms365,unity,callmanager. Programming Languages

C#, Java, SQL

Certification

Dell certified

Lenovo certified

IBM certified

Xerox certified

Lexmark

CCNA STWICHNING AND ROUTING

Additional Skills

Team Worker

Dependable

Professional Experience

YMCA greater New York in Manhattan, NY Augus2014-p Desktop support/Network technician

Provide desktop supporting using RDP and chriscontrol . Troubleshooting: outlook, PST file, driver, archive, backup data, and profile, document, adding hp desktop pc to the domain and removing from the domain,office 0365.

Onsite support installing Samsung tv, point of sale machine, oky data printer.

Hardware support replacing hard drive, ram memory, video card, motherboard to hp desktop pcs and Lenovo laptop.

Network support: installing network printer, local printer, and wireless printer. Cisco support: installing VoIP phones, configuring voicemail using Unity software from Cisco, configuring Extension to the new user using call manager from Cisco.

Windows Server installation and configuration, server roles, storage, Active Directory and Group Policy, file, print, remote access, virtualization, application servers, troubleshooting, performance, and reliability.

.

Worldwide Tech Services New York, NY February 2011- 2013 Field specialist

Provide onside troubleshooting.

Dell computer repair

Lenovo computer repair

GCS New York, NY September 2010- 2011

Help Desk / Network Technician

Provide Desktop Support

Configure, image, and customize new or replacement PCs.

Maintain the integrity of the desktop computer through upgrades, support, and new technology.

Diagnose hardware issues on a variety of systems

Remote connection tools LogMeIn, RDP.

POS (point of sale) computer repair.

POS computer installation on restaurant.

JEM Multi-Service Queens, NY May 2008 - 2009

Helpdesk Technician

Handled Phone and onsite support

Run scheduled Server maintenance

Installed and configured network and local printers, faxes and scanners

Support onsite and remotely on PC

Contact this candidate