Customer Service Representative
Resume:
Indigo Minerve
Email: *************@*****.***
Objective: To work with a reputable company
Profile
●Communication and Interpersonal skills,goal oriented focus in completing tasks
●Punctual and open to facing new challenges as well as work under pressure
●Organized and efficient with good oral communication and written communication skills
●Enthusiastic and outgoing with the skills to build interpersonal customer relationships
●Work with the ability to prioritize tasks that need to be done with or without team setting
Work Experience
Dalhousie University Resident Assistant January - May 2016
●Up hold Dalhousie's Principles and values of and inclusive safe environment
●Write reports about incidents or general information that Residential life staff may need to know in assistance to residents
●Communicate with Resident Life Management on the community, program proposals and updating them on the wellbeing of residents
●Submit monthly reports on, programs, outreach and changes that may need to occur for all residents to have an inclusive safe environment
Law Office of T. Edgar Reilly Office Assistant March 2015- June 2015
●Organized client files and filed documents in respective client files
●Organized mail and email in respective files and fax documents
●Received telephone messages in a professional manor, and record telephone messages in organized protocol
●Prioritize and prepare case files in accordance to court dates
●Make notes on current cases and organise cases for the review of the lawyer
●Review and close cases on lawyers request
●Assist lawyer during court dates and attend hearings
Old Navy Customer Service Representative Nov 2012-Aug 2014
●Greet customers on arrival in positive and enthusiastic manner informing them of daily promotions
●Provide services in regards to helping customers finding merchandise and locating merchandise on the sales floor
●Cashier services: Handle cash out with customers while informing them of Old Navy promotions and sales they may have not been aware of while shopping
● Help customers into change room following old navy fitting room procedure
●Creating concepts of mannequin designs, and displaying them around the store
●Clean sales floor making sure standards of the store are kept up in accordance to Old navy store ready/ safety policy
Education
Dalhousie University
●Undergrad of Neuroscience studies September 2015- Present
Inglenook Community School
● University Level Courses September 2014-July 2015
Achievements & Affiliations
President of Gender and Women’s Society 2016 Academic year
Inglenook Alternative Academic Award for 80% Average July 2015
Black Student Recognition Award May 21, 2014
Volunteer Experience
30 Hour Famine - Fundraising May 2011
● Children’s Miracle Network
Tag Days - Fundraising April 2010 – Feb 2011
●Royal Canadian Air Cadets
●Sold key chains to fund trip to Regina, Saskatchewan
●Fundraising campaigns several times per year for two years
Computer Skills
●Word Processing (Microsoft Word )
●Microsoft Outlook (Email Platform)
●Multimedia Presentation Design (Microsoft PowerPoint, Prezi)
References available upon request
Contact this candidate