Customer Service Data Entry

Location:

Apache Junction, AZ

Salary:

30000

Posted:

February 26, 2017

Contact this candidate

Resume:

Brenda Rubalcaba

**********@*******.*** *** S Royal Palm Rd. Apt 106B, Apachie Junction, Az 85119

602-***-****

Business Development, Office Management, Business Strategies

Objective: It is my goal to seek and obtain a full time position working to help others and to continue to utilize my business experience, skill, knowledge and expertise to the fullest, and to continue to learn new skills.

Strong Skillsets: My extensive knowledge with increasing management's effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities for the intake of the Pathway of Hope Program adapting with new clients on a daily basis. Working with, and in a spiritual, respectfully and the best intentions with each and every person that enters in the Family Services Office on a daily basis.

AREA’S OF EXPERTISE

Strategic Planning

Information Dissemination

Project Management

Multi-media Communications

Research and Training

Team Leadership and Negotiation

Computer Literacy

Resource Management

Inventory Control

Accounts Receivable and payable

Customer Service

Program Manager for Developmental with Disabilities

Intake of clients

Training of different services

Education

Arizona Western College

2008-2012

General studies

University of Phoenix 2012- 2013 Human Management Services Southern New Hampshire University 2013-Present

Sociology, Psychology and Business Management Administrate studies, Family Studies

Experience

The Salvation Army Case Worker I

2015 – Present

Maintain intake of existing and new clients on a daily basis, provide community resources to clients as to get help with utilities, rental and food assistance. Keep accurate records and data entry daily. Interviewing client’s for information in order to provide assistance due to loss of income on a case by case situation; and to also keep all client’s information confidential from others.

Rod Robertson Enterprises, INC. Administrative Office Assistance

2008-2015

Maintained two different data base systems, and maintained all data entry for seized Government vehicles. as well as, inventory control. Maintain all filing and preparing monthly dismantle and public sales. Maintain customer remits and desktop deposits and or all storage fees. Title transfers, and signing and working with SF 97’s. Maintain all e-mails of paralegals of case files when completed and or updated as required. Resolved any and all customer, paralegal issues as they arise.

Unemployed

10 months between these two jobs I worked as a Dog Groomer and at Barneys Fuel center until I found a permanent full-time position to support myself and daughter.

Yuma Furniture Company Inventory Manager 2006-2007 Maintained all inventory flow of receiving, delivery and closed out daily invoices after delivery. Created and printed all labels for incoming product and tagged prior to merchandise being put in location. I assisted in managing warehouse personnel along with data entry and balancing any underlining discrepancies. Highlight of my personal success here was being the first to ever produce a correct inventory count in 25 years for this business.

Manpower/Russell Coil Receiving clerk

2006 – 2006

Completed transaction for all incoming products, print and tag products prior to being out in location. Contacted any and all buyers for any short orders and adjusted and or corrected any discrepancies with invoices. Conducted and lead monthly inventory of my assigned area.

Fisher Chevrolet Phone Operator/ Data Entry

2005-2006

I directed all incoming calls to correct office and or sales employees, data entry for customer service paperwork and filing customer service paperwork when service was completed. Purging all files as needed.

Skills

Office Automation

Computer/Software Literate

Data Entry

Phone Etiquette

Supervisory Skilled

Strong Customer Service Skills

Currently, I am registered Notary for National Notary Association since 2013 to present date with an expiration date of 2017.

Technical Proficiency

Operating Systems: Windows Vista/XP/Me/2013,

Software Expertise: Adobe Photoshop, PageMaker and Illustrator; MS FrontPage, Project and Office Suite (Word, Excel, Access, PowerPoint, Outlook)

Business References: