Customer Service Office

CASEY LEIGH MOORE

**** ***** **. * ******, NC ***50 u 704-***-****

*********@*****.***

OBJECTIVE

Customer Service/ Office Administration

SUMMARY OF QUALIFICATIONS

Diversified customer service and retail experience with focus on client service and account management. Self-motivated, energetic, efficient, organized and focused on details. Able to assess client needs to provide products/services to meet those needs. Continually strives to expand professional knowledge and responsibilities.

• Hard worker/ Dependable • Customer Service • Self-motivated/ Strong Work Ethic

• Multi-task Management • Creative Problem-Solving • Computer Skills: QuickBooks, Excel & Word

• Medical Terminology • Record Keeping & Scheduling • Enjoy people/ Good Listener

• Leadership & Team player • HIPAA Compliance • Detail-oriented

SKILLS & ACCOMPLISHMENTS

Customer Service

Possess strong communication and organizational skills, extensive experience using MS Office, Excel and Quick Books

Leveraged position with new and existing customers, offering impressive record for service and reliability

Responsible for accuracy of information for reports, inventory control, and month end activities

Meet challenges head on; work well in stressful situations and in a fast-paced setting

Office Administration

Developed and submitted correspondence for delinquent accounts

Answered telephone, received / distributed mail and ordered office supplies, etc

Managed all invoices and filed in Quick Books for processing

Create a positive work environment for all parties

Organization Skills

Maintained and instilled the importance of a clean and safe work environment

Processed inventory transactions and related support activities

Generated weekly reports on schedules, expenses, and product delivery

Flexible, project coordination experience, and the ability to work well with diverse populations

WORK EXPERIENCE

2013-2015 Surgical Tech Student Cleveland Community College, Shelby, NC

2014 Secretary PSA Racing, Cherryville, NC

2013-2014 Receiving Coordinator Marshalls, Shelby, NC

2009-2011 Retail Parts Pro Advance Auto Parts, Gastonia, NC

EDUCATION

Surgical Technology

Cleveland Community College, Shelby, NC

GPA 4.0

EMT Training, CPR Certification, 2012

Cleveland Community College, Shelby, NC

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