Customer Service Representative

Dana Archer – Paralegal/Notary

**** ** ****** ******, **** St. Lucie, Florida 34953

Cell: 772-***-****

Email: *************@*****.***

EXPERIENCE:

PRE-LITIGATION - Investigative work including locating police/incident reports, defendants and policies of insurance and reviewing policies, placing insurance companies on notice of claims. Case management including communication with clients and medical offices to strategically assist with aiding the client to obtain appropriate medical care while keeping track of medical expenses incurred. Negotiation of claims and reduction of medical bills. Preparation of closing/settlement statements. Filing PIP suits and Civil Remedy Notices.

LITIGATION – Preparation and e-filing of complaints, motions, objections, notices of hearings, discovery including responses, preparation of subpoenas and calendaring deadlines for discovery responses, expiration dates for service of process. Scheduling/coordination of depositions, mediations, hearings, trial orders. Trial preparation and attendance. Preparation of closing/settlement statements. EXPERIENCED in medical records review, medical billing, health insurance subrogation liens. Education: Associates Degree Legal Assisting

Certifications: Florida Notary

Legal Software: Client Profiles, Aderant Total Office, Needles, ProLaw, AIM, Prevail, Microsoft Office, Microsoft Outlook

Other Software: Banner, Documentum, Excel Spreadsheets State of Florida Data Base: FSFN, CCIS

Work History:

Donaldson Weston 07/16 – 01/17 **Plaintiff Pre-Litigation Paralegal Martin County Attorney’s Office 09/15 – 07/16 **Government and Transaction Paralegal State of Florida 12/14-05/15 **Children’s Legal Services – DCF Paralegal Berman and Berman 12/12-07/14 **Plaintiff Litigation Paralegal Schuler, Halvorson, Weisser 04/10-12/12 **Plaintiff Legal Secretary Wicker, Smith 07/09-04/10 **Defense Litigation Paralegal Frank DiGiacomo, Esq. 02/02-05/09 **Plaintiff Pre-Litigation Paralegal Heart and Family Health Inst. 04/96-02/02 **Medical Customer Service Representative Lawnwood Regional Medical 04/95-02/99 **Emergency Department Registrar

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