Experienced Quality Engineer.

Harold Fox

** ****** **. **********, ** *****

******@*****.*** 619-***-****

Quality Engineer with Expertise in Quality Management Systems and Program, Product and Process Improvements

Accomplished engineer, entrepreneur, and leader with a proven successful record of initiating quality improvements of multimillion-dollar processes and products from design through customer delivery. Highly skilled in the implementation, maintenance and improvement of quality management systems.

Core competencies:

•Process Analysis & Improvement

•Customer Satisfaction

•Corrective & Preventative Action Systems

•Root Cause Analysis

•Six Sigma/Lean Management

•Internal & External Auditing

•Supplier Surveys & Surveillance

•Budgeting

•Effective communications

•Program Quality Leadership

•ISO 9000 & TS 16949 Implementation

•Maintenance of Quality & Environmental Management Systems

•Engineering & Documentation Change Control

•Quality Improvement Initiatives, 6S

•Quality Management Administration

•Win-Win-Win Negotiations

Management & Leadership Experience

Curtiss Wright-Engineered Pump Division, Bethlehem, PA

Senior Quality Engineer (Sept 2014 to Present)

Senior Quality Engineer for manufacturer of highly engineered pumps serving the defense and power industries. Review supplier documentation packages for compliance to requirements. Schedule, manage and perform internal and supplier quality audits. Administer the Corrective Action Preventive Action Reporting System.

Notable contributions:

•Completed all the scheduled 2014 internal audits within 60 days of attaining certification as a CW-EPD Lead auditor.

•Led a Kaizen team that reduced material movement by 81% by redesigning the Dismantle, Clean and Inspect process into a work cell.

Rosen Aviation, Eugene, Oregon

Senior Quality Engineer (Jan 2013 to Aug 2014)

Lead Quality Interface for manufacturer of premium cabin electronics for business aviation. Manage customer, program, product, process and supplier quality issues. Implement quality initiatives to reduce process/product variation and improve customer satisfaction. Facilitate supplier improvement plans. Administer the Corrective Action Preventive Action Reporting System.

Notable contributions:

•Reduced the backlog of CAPA reports by 26% by facilitating weekly meetings with internal and external customers.

•Increased the customer quality scorecard ratings of Gulfstream, Honeywell and Embraer from Yellow to Green by reducing process variation and creating effective communications.

HouR Solutions, LLC, Phoenix, Arizona and San Diego, California

Self employed-Owner (2003 to 2013)

Founded real estate investment company and designed systems for acquisition and control of residential properties. Hired, trained and supervised team of up to 40 independent contractors. Directed all sales and marketing efforts, including locating sellers, negotiating purchases, and advertising properties. Managed all operational tasks of property management, maintenance, rent collections, sales, and client expectations.

Notable contributions:

•Grew company to own/control more than $7.8M in real estate holdings.

•Raised $1.5M in private funds for real estate investment projects.

Sony Electronics Inc, San Diego Technology Center - San Diego, California

Product Quality Division (1998 to 2003)

Site ISO 9000 and 14000 Coordinator- Provided Quality Systems solutions for Sony Divisions seeking ISO 9000 certifications. Led and directed implementation efforts of cross-functional teams from Design, Engineering, Procurement, Sales and Marketing, Production and Service. Administered and maintained the internal & external audit system. Trained and managed internal auditors. Initiated management review meetings and administered the corrective action request system. Conducted supplier and third party surveys & audits in order to assess quality & environmental management systems.

Notable contributions:

•Led the successful ISO 9000 certification efforts of 4 Sony divisions.

•Helped increase product capacity by up to 60% by directing and monitoring the Quality Improvement of Contract Manufacturers outsourced to manufacture Digital Set Top Boxes.

TRW Vehicle Safety Systems Incorporated, Mesa, Arizona

Senior Product Quality Engineer (1994 to 1998)

Quality Systems Group Leader for driver-side airbag manufacturer responsible for ensuring that the QS9000/TS16949 based quality system was implemented, audited and revised as necessary to comply with internal and external requirements for 2 manufacturing locations. Administered the Concern Analysis Reporting System. Reviewed, maintained and analyzed failure mode data from CAR system and identified systemic, common or special root causes.

Notable contributions:

•Supported the on-time production launch of the Ford Expedition platform by leading cross functional teams in resolving corrective action requests.

•Helped increase customer satisfaction ratings on the Ford Expedition platform by 25% by implementing cosmetic standards

ICI Explosives, Valley Forge, Pennsylvania

Quality Engineer (1991 to 1994)

Program quality engineer for electro-explosive devices used in automotive, aerospace and defense industries. Responsible for process & product quality control and improvement. Maintained quality metrics to ensure on time delivery of life safety devices.

Notable contributions:

•Implemented quality metric improvements that helped reduce scrap by 20%.

•Reduced the incoming inspection of materials by 18% by implementing supplier materials certification system.

Allied Signal Aerospace Company-Bendix Electric Power Division, Eatontown, New Jersey

Quality Engineer (1988 to 1991)

Program quality engineer for contracts impacting over $1Million of deliverable hardware a month for aircraft generator manufacturer. Performed root cause analysis based on non-conforming material reports. Witnessed tear down & acceptance testing of hardware for conformity analysis.

Notable contributions:

•Instructed SPC training classes and provided direct shop floor support that helped reduce scrap and rework by 12%.

•Supervised in-process inspection in a union shop environment.

Education

Bachelor of Science in Industrial Engineering minor in Electronics Engineering

The College of New Jersey, Ewing, New Jersey

Sony Six Sigma Green Belt, former ASQ Certified Quality Engineer & Certified Quality Auditor, former RAB Certified TS 16949 & ISO 14001 Lead Auditor

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