Manager Customer Service

Gary P. Lewis

**** *.*. ***** ******

North Miami Beach Fl. 33162

Phone: (786) 307 – 7197

***********@*****.***

Ability Summary

Proficient in software applications - ABACUS 21(WMS), ADACO 7.0(WMS), CINAS (WMS) WASP (WMS) FoodTrak, Excel, AS400, Barcodes/Scanners, Windows XP.

Operations Manager – Angels Eyes Inc.

(11/2013 – Present)

Directed operations of facility including manufacturing, processing and production. Implemented WASP(WMS),directed Inventory Control, Shipping/Receiving Depts. and staff recruiting and training. Monitored and maintained FDA Guidleines..

Operations Manager – LSG SkyChefs Inc.

(5/2011 – 12/2013)

Managed Airport Operational Facility of all food service operations including purchasing, production. Inventory Control Systems. Scheduled meal deliveries for national and international flights for US Airways, Luthansa, Delta and American Airlines. Staff training, recruitment, scheduling and maintaining HAACP procedures.

Restaurant General Manager- Taco Bell

(1/2009 – 5-2011)

Managed Fast Food Restaurant of 26 Employees. Oversaw daily operations, purchasing, inventory, staff recruiting and training. .Improved Customer Service and Satisfaction by 30%. Executed all Corporate Marketing and Sales Programs and Policies.

Food Service Director – Aramark Correctional Services

(8/2005 – 1/2009)

Directed Multi-unit State Correctional Facilities with 16 Civilian Employees and 110 Inmate Staff. Implemented Abacus 21 (WMS) for food purchasing, inventory control and reconciliation. Directed meal preparation, production and quality of 3300 meals daily under State and County Health Food Safety Guidelines.

Warehouse Operations Manager – Apollo Ship Chandlers Inc.

(1/2003 – 8/2005)

Directed Multi-Warehouse Bonded/Non-bonded Facility of 43 Employees. Directed Shipping/Receiving and Dispatch scheduling. Coordinated CINAS (WMS) Scanning Barcode System with Purchasing Dept. to ensure purchasing, receiving, shipping and maintain par levels. Managed routes and schedules for Delivery Drivers, Forklift Operators and Warehouseman.. Coordinate Safety Programs, Equipment and Fleet Maintenance.

Education and Training

Issuing Institution Qualification Course of Study

United States Navy Technical/Vocational Certificate Food Management Specialist

Occupational Licenses $ Certificates

Certification Title Issuing Organization Completion Date

Qualified P.I.T. Operator Apollo Ship Chandlers Inc. 03/2013

SafeServ Certificated SafeServ Organization 12/2014

State Certified Food Manager University of South Florida 06/2003

Honors and Activities

Food Service Director of the Year - Aramark Correctional Services (2006)

Restaurant General Manager of the Year - Taco Bell Inc. (2010)

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