Customer Service Sales Representative

Celia McAleese

Halifax, NS

**********@***.** - 902-***-****

I am looking to obtain a full time position to start off my professional career with a rewarding and challenging opportunity related to my field of study and to expand the sociological knowledge I have acquired throughout my undergraduate degree.

I have an outstanding attendance record in both school and employment, and I consider myself team oriented. I am confident I will make a solid contribution to any organization. WORK EXPERIENCE

Sales Specialist

Victoria's Secret - Halifax, NS - November 2016 to January 2017 Duties include interacting with customers, selling merchandise to customers, providing details about products in store, cashier, balancing money, general clean up, reporting product damage and providing excellent customer service.

Customer Service and Sales Representative

Air Canada - Saint John, NB - February 2015 to August 2016 Duties include booking, cancelling and modifying flight reservations for customers and crew members, providing information about particular airports and amenities, providing excellent customer service, completing tasks simultaneously and mastering various computer applications. Part-Time Tea Guide

DAVIDsTEA - Saint John, NB - October 2014 to February 2015 Responsibilities

Duties include customer service, preparing drinks, cashier, merchandising, general clean up, reporting damages of products, balancing money, and stocking shelves. Hotel Reservation Agent

Wyndham Worldwide - Saint John, NB - May 2013 to August 2013 Responsibilities

Duties included booking hotel rooms for customers and providing information about the hotel and the area, being able to do multiple tasks at once, mastering the various computer softwares and having excellent customer service.

Hotels Reservation Agent

Wyndham Worldwide - Saint John, NB - May 2012 to August 2012 Duties included booking hotel rooms for customers and providing information about the hotel and the area, being able to do multiple tasks at once, mastering the various computer softwares and having excellent customer service.

Lifeguard

QPlex - Quispamsis, NB - June 2011 to August 2011

Duties included supervising the patrons in the pool, having CPR and First Aid training and giving patrons First Aid, opening and closing the pool and the building and cleaning the change rooms and the lifeguard room. Lifeguard

Hampton Bible Camp - Hampton, NB - June 2010 to August 2010 Duties included supervising children while swimming, planning activities for the children while at the pool and having First Aid and CPR training and giving children First Aid. Cashier

Kennebecasis Guardian Drugs - Quispamsis, NB - July 2009 to March 2010 Duties included customer service, balancing money, stocking shelves and general clean up. Flip n' Dip Camp Counselor

Canada Games Aquatic Centre - Saint John, NB - June 2009 to August 2009 Duties included supervising children while swimming, planning activities for the children and having First Aid and CPR training and giving First Aid.

Accomplishments:

• Intermediate plus French oral proficiency certificate

• Standard First Aid and CPR Certified

• Member of several sports teams

• Attended the 2009 Synchronized Swimming Espoir Nationals

• Attended the 2010 Synchronized Swimming Eastern Championship Skills:

EDUCATION

Bachelor of Arts in Sociology

Mount Allison University - Sackville, NB

2014

Kennebecasis Valley High School

2010

SKILLS

Bilingual – Fluent in English and French (written and verbal), experience working with computers with various software applications, customer service skills and experience, experience coaching and working with children and experience of leadership with the Mount Allison Synchronized Swimming Club

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