Administrative Assistant Project Management

CAROLYN FISHER

***** *. **** ******* 816-***-****

Kansas City, Missouri 64133 816-***-**** *********@***.***

EDUCATION

Metropolitan Community College, Kansas City, Missouri

Associates of Arts

Johnson County Community College, Overland Park, Kansas

Paralegal Certificate

ABA Approved

WORK EXPERIENCE

Morgan Hunter, Overland Park, Kansas 66212

Mar. 2016-Jan. 2017

HR Administrative Assistant

Post new positions on job sites such as Indeed, Kansas Works, and Mo Jobs

Monitor and maintain Resume in box for new resumes for positions posted

Conduct phone screens and set up interviews

Prepare for on boarding new employees

Conduct New Hire Orientation

Log, track and ensure completion of certificates needed according to regulations (NIDA & OSHA)

Develop and maintain CPR Records for employees

Set up training classes

Notify employees of Benefit Vacation and Paid Time off by email

File HR and Payroll documents in appropriate employee file

Develop, maintain and record attendance for all employees

Develop, maintain, record and calculate bonus hours worked for employees

Copy, scan, and file employee records

Update SharePoint site with new hire pictures and information as well as monthly employee awards

Kelly Services DST, Kansas City, Missouri

Aug. 2015-Dec. 2015

Administrative Specialist- Talent Acquisition Scheduler

Monitor and maintain Public Folder

Developed coding system to communicate status of incoming requests

Manage flow of communication fielding telephone calls and/or emails

Assist recruiters by scheduling interviews and updating BrassRing accordingly

Make travel reservations, prepare travel itineraries and orchestrate related activities

Contact candidates, schedule interviews, send confirmation emails according to work process

Work with BrassRing, Workday and coordinate Iron Mountain pickups

Cover lunch, breaks, vacation and sick days for front administrative desk

Copy, scan, file, sort, bind materials for distribution and distribute mail

Created excel spreadsheets and word templates for email merge to contact candidates

H&R Block, Kansas City, Missouri Nov. 2010-Aug. 2015

Dec. 2014-Aug. 2015 Administrative Assistant

Provide Administrative Support for Manager of Retail Client Services and their reporting managers including, but not limited to photocopying, faxing, process mail merges, preparation and distribution of documents

Provide Project Management Support

Answer, screen and direct customer, vendor and/or field personnel inquiries received by mail and phone

Records Management

Case Documentation Audit Support

Assist with monthly Awards Event

Run Daily Reports

Feb. 2011-Oct 2014 Administrative Assistant

Provide Administrative Support for Manager of Retail Client Services and their reporting managers including, but not limited to photocopying, faxing, preparation and distribution of documents and other materials

Provide Project Management Support

Review, monitor and process check requests from National District and Regional Managers from Corporate World Headquarters

Partner with cross functional teams within H&R Block Corporate such as the Legal Department, Accounts Payable, Bookkeeping, Claims Department, and Insurance/ Risk Management to assist Field with best practice Client Service resolutions

Answer, screen and direct customer, vendor and/or field personnel inquiries received by mail and phone

Create Legal Documents with instructions

Records Management

Case Audit Support

Jan. 2011- Feb.2011 E-File (Escalation & Rapid Refund)

Assist Tax Professional with any questions

Assist Tax Professionals with check rewrites

Assist Clients with updating tax returns

Set Appointments for clients

Nov. 2010-Jan.2011 Field Employment

Inbound and Outbound calls to assist employment candidates

Escalation calls for new employees

Assist prospective candidates

Assist District Managers with scheduling interviews

July 2010-Feb 2011 Amethyst Place, Kansas City, Missouri

Administrative Support (volunteer)

Answer phones

Open and close client files

Payroll and light bookkeeping

Assist with other Administrative duties

Prepare records for court subpoenas

SPECIAL TRAINING AND SKILLS

Work quickly and accurately under pressure to meet deadlines

Type 53 WPM, data entry, alpha-numeric filing

Proficient in Microsoft Office Excel, Access, Word, Outlook, Power Point and Publisher

Work well independently or in a team environment

Small Office Management Experience

Proofreading

Project Management

Client Relations Management Systems

Bookkeeping experience

Familiar with various Accounting Software

PeopleSoft experience

BrassRing

Workday

Strong Computer Skills

Ability to learn quickly

Ability to handle confidential information

Contact this candidate