Dental Assistant Customer Service

Objective: To apply my highly transferable skills acquired in the food industry in order to become an

active and excellent employee in your organization; ultimately demonstrating my professional

skills for the mutual benefit of the company and myself.

Qualifications – Skill Sets

Superior customer service skills

General computer knowledge (Web, Microsoft)

Comfortable working under time constraints

Strong analytical skills

Excellent communication/ interpersonal skills

Experience in working with all management levels

Highly developed communication skills

Naturally good humored and personable

Work Experience:

April 2016 to current Servers on Demand, San Jose, CA Server

September 2014 to April 2016 Sabal Dental, Harlingen, TX Dental Assistant

February 2008 to December 2011 Dr. Allen Garber, DDS, Tampa, FL Lead Dental Assistant

Greeted and prepared patients for their appointments while promoting a welcoming environment

Responsible for patient preparation and doctor’s tools staging, ensuring efficiency for all parties

Set-up and administered process for taking dental x-rays and maintained them properly

Assisted doctor in all phases of specialized surgery, as well as conducted post-op review with patients

Consistently completed all dental assistant duties in a timely and organized manner.

Collaborated with front-office peers to ensure other general duties were completed (i.e. filing, phones)

Demonstrated high level of professionalism at all times

April 2006 to January 2008 Dr. Michael McNeill, DDS, Tampa, FL Dental Assistant

Greeted and escorted patients to assigned examination rooms in anticipation of doctors arrival

Assisted doctors with all areas of major and minor surgical procedures performed in dentistry

Sanitized and prepared all medical equipment on a daily basis in compliance with safety procedures

Provided high level of patient support including education, treatment and documentation as needed

Participated in other areas of office such as front-office duties (heavy phones, scheduling and referrals)

Consistently fostered a good working environment and enhanced office peer rapport

November 2002 to March 2006 Dental Power Agency, Springhill, FL Dental Assistant (on-call)

On-call position for general dentistry assistant as required by network of dentist

Completed job assignments and duties are required to including front office administrative duties

Greeted and escorted patients in preparation for their appointments

Assisted with conducting dental impressions and documenting information as required

Followed all office policies and procedures to ensure complete client satisfaction.

Education and Training

High School Graduate Mt. Pleasant High School Class of 1979

Andon College of San Jose Registered Dental Assistant Certification Class of 1983

CBM College of Business, San Benito Texas Administrative Assistant Certification

State of California Registered Dental Assistant Expanded Duties

Personal and Business References available upon request

I am confident that I am the perfect fit for your organization. I have successfully achieved my parental goals in raising my two children in the ‘other’ sunny state known as Florida and am now pleased to be back in my own hometown, here in California.

While my career path has been focused in the dentistry field, I am proud to say that I have acquired over 30 years of transferable skills that would be an asset to any business. I am extremely motivated and excited to begin this new chapter in California.

I hope that you also find my experiences note-worthy and grant me an interview. I appreciate your consideration and I look forward to hearing from you.

Respectfully,

Diana Garcia

Contact this candidate