Customer Service Microsoft Office

ROSELLE SANQUE DELA CRUZ

REGISTERED PHARMACIST

UAE Dubai Health Authority Certified, Lic. No. DHA-P-0111282

Registered Pharmacist in the Republic of the Philippines, PRC License No. 0059281

Address: Villa No. 8, 123-10, Al Muteena Deira

Dubai UAE 125933

Mobile No: 056*******

E-mail: *************@*****.*** / ************.****@*****.***

Skype ID: delacruzroselle

EDUCATION

Bachelor of Science in Pharmacy (March 2011)

University of Perpetual Help System Laguna

WORK EXPERIENCE

PHARMACIST, Al Manara Pharmacy – Dubai UAE

January 20, 2016–Present

-Dispensing and counseling of medications based on the patient’s prescription

-Conducts vital signs measurement on the patients

-Conducts excellent customer service and follow-up their satisfaction and needs on medication

-Visits surrounding doctors and clinics to assure proper flow of prescriptions

-Transacts on Pharmacy Plus/Pro software, and PBM & e-Claim insurances

-Works on the things that increase the overall performance of the pharmacy and reduce the loss

-Assures availability of all needed stocks of the products

Practicing PHARMACIST / QUALITY ASSURANCE ANALYST, QA OPERATIONS

Amherst Laboratories, Inc. – UNILAB Pharma Campus (Eu GMP Certified)

September 2012 – July 2015

-Handles the issuance (new documents), retrieval (superseded documents), filing and reproduction of technical documents such as Manufacturing Procedures, Product Specifications, Analytical Procedures, etc. needed in the manufacture and control of Amherst products. Assures that the above documents are received on time and reviewed.

-Prepares and maintains master list of Technical Documents in the Document and Data Control Room.

-Maintains and responsible for Document Storage Area.

-Audit the technical documents at periodic interval. Sort the documents and dispose obsolete documents.

-Reviews and updates Standard Operating Procedure related to Document Control.

-Reviews the Certificate of Analysis of Finished Product and Raw Material.

-Evaluates the root causes of deviations/non conformances from exception reports of Manufacturing and evaluates change control.

-Assist and prepare needed documents for Audit.

-Prepares the documents needed for renewal of registration and for ACTD.

-Creates requisition thru ARIBA.

-Prepares Periodic Product Review Report

-Trends and analyzes results (In – process, chemical and stability results).

-Checks if process is still consistent with the validated process.

-Conducts meeting with Technical Services, Production Team and Plant Head.

-Works on special projects as assigned by the QAO Team Leader.

HOSPITAL PHARMACIST (STAFF PHARMACIST)

Calamba Medical Center – Crossing, Calamba Laguna

August 2011 – September 2012

-Helps in maintaining the stock level of all materials in the dispensing area of the pharmacy.

-Dispenses drugs (over-the-counter drugs, prescription drugs and regulated drugs), medical supplies, and other items/materials for in-patient and out-patient use.

-Check and ensure that the prescriptions are correct before dispensing to the patient.

-Give pharmacy counseling for out-patient.

-Prepares list of products for purchase requisition of Pharmaceuticals, medical supplies and other items.

-Handles dispensing documents of both in-patients and out-patients.

-Helps in monitoring the availability pharmaceutical stocks.

-Responsible in arranging the prescription files.

-Participate in the monthly cycle to assure accuracy of inventory.

-Ensures that all near expiry pharmaceutical products are reported to the Chief Pharmacist.

ON THE JOB TRAININGS

October 2010 – March 2011 Community Pharmacy Intern, The Generics Pharmacy

April 2010-May 2010 Hospital Pharmacy Intern, UPH- Dr. Jose G. Tamayo Medical Center

May 2010-June 2010 Industrial Pharmacy Intern, Swisspharma Research Laboratories, Inc.

April 2009-May 2009 Community Pharmacy Intern, Mercury Drug Corporation

ACHIEVEMENTS

February 2015 Dubai Health Authority (DHA) Licensing Exam for Pharmacist Qualifier

December 2014 Job Recognition Program Awardee – Amherst Laboratories, Inc. (Project Proponent, “Comprehensive and

Timely Report through Template Enhancement”

July 2014 Job Recognition Program Awardee – Amherst Laboratories, Inc. (Perfect Attendance 1st Quarter 2014)

December 2013 Job Recognition Program Awardee – Amherst Laboratories, Inc. (Perfect Attendance 1st Quarter 2013)

December 2013 Job Recognition Program Awardee – Amherst Laboratories, Inc (Project Proponent, “Project Oplan Alphabet

300”

June 2011 Registered Pharmacist in Philippines

A.Y. 2007-2008 Dean’s List Awardee

TECHNICAL SKILLS

Works proficiently on Microsoft Office applications like Word, Excel and PowerPoint

Has background knowledge in dispensing drugs, SAP System, Lotus Notes and Lotus 123

Knowledgeable on the Pharmaceutical laws and regulations, European and PIC/S cGMP practices.

PERSONAL BACKGROUND

Born in Biñan Laguna on May 10, 1990, single, Filipino citizen and Roman Catholic. Can communicate and write in English and Filipino. Eager to learn, shows enthusiasm to work and can easily adapt to new environment, a good communicator who can easily interact with people at all levels in the organization. A self-motivated, result-driven, hardworking, analytical, and organized individual. Willing to relocate and can work under pressure with minimal supervision.

CHARACTER REFERENCE

Available upon request.

Contact this candidate