Customer Service Administrative Assistant
Resume:
ALICE HERNDON
Elk Grove Village, IL 60007
Cell: 847-***-**** / Home: 847-***-****
Email: ***********@*******.***
SUMMARY
Detail oriented, experienced Administrative Assistant with excellent multi-tasking, organizational and communication skills. Consistently recognized for the ability to successfully complete assignments while maintaining a positive attitude. Reputation for effectively working toward both individual and team goals with minimal supervision. Repeatedly rewarded for outstanding attendance.
PROFESSIONAL EXPERIENCE
DSC LOGISTICS, Des Plaines, IL 2003-2017
General Services Assistant
Mailroom Clerk / Switchboard
Operated a mailroom serving twenty-five departments, requiring sorting, distribution and recovery of intra-office and U.S. mail and packages.
Managed Federal Express and U.P.S package services and deliveries.
Extensive experience in relief as a switchboard operator on a fully automated voice-mail telephone system serving 49 locations throughout the U.S.
Managed and maintained the company lunchroom for daily use and prepared rooms for special business meetings.
Managed and maintained the office supplies with an automated online ordering system through Staples Office Supplies.
AMERICAN INTERNATIONAL GROUP, INC., Schaumburg, IL 1991-2003
(Formerly American General Assurance Company. Formerly U.S. Credit Life.)
General Services Assistant
Mail Room, Switchboard, Lunchroom Manager, Supplies
Operated a mailroom serving twenty departments, requiring sorting, distribution and recovery of intra-office and U.S. mail.
Experienced with Federal Express, U.P.S and Airborne policies and procedures.
Extensive experience in relief as a switchboard operator on a fully automated voice-mail telephone system serving 300 employees.
Managed and maintained the lunchroom for use and prepared rooms for business meetings.
Managed and maintained the office supplies with an automated online ordering system through Staples Office Supplies, with previous manual ordering experienced through Boise Cascade.
EDUCATION
Edison High School, Lake Station, IN 1972
PROFESSIONAL DEVELOPMENT / TRAINING
Change Management
Customer Service
Main Event Management
Contact this candidate