**/**** ** **/****

Costa Mesa, CA

**/**** ** **/****

Costa Mesa, CA

**/**** ** **/****

Costa Mesa, CA

ED NANKERVIS

Professional Summary

High-energy, talented professional with extensive background and experience in all facets of the hospitality industry. Focused on promoting customer satisfaction and exceeding corporate goals. Offers exceptional organizational, interpersonal and technical skills. Expert communicator. Accustomed to working in fast-paced environments with success in effectively handling difficult client situations. Natural leader who keeps up-to-date on the latest industry trends. Reliable, motivated and willing to go the extra mile to guarantee guest satisfaction and company success. Skill Highlights

Energetic work attitude

Sharp problem solver

Adaptive team player

High customer service standards

Results-oriented

Client relations specialist

Focused and persuasive

Skilled multi-tasker

Work Experience

Sales Representative

Marriott Vacation Club

Prospected, developed, and closed current and new advertising business, including cold-calling, scheduling client introductions and meetings.

Created presentations, proposals, and bid specifications to win new business. Recommended and developed creative advertising solutions. Maintained relationships and positive contacts with current and potential advertising accounts. Prepared required documentation on all active, non-active and prospective clients. Developed and executed a strategy to ensure achievement of monthly and annual sales goals. Three time Sapphire Club Award winner; one time Super Sapphire Award winner. Sales Intern

Marriott Palm Desert

Identified prospective customers using lead generating methods. Participated in various incentive programs and contests designed to support achievement of production goals. Consistently exceeded company expectations for sales goals. Loan Officer

Home Loans USA

Adhered to all federal and state compliance guidelines relative to retail mortgage lending. Assisted senior-level credit officers with complex loan applications. Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan. C: 760-***-**** acxzzo@r.postjobfree.com

06/2001 to 06/2006

Costa Mesa, CA

06/2001 to 01/2006

Costa Mesa, CA

04/1999 to 06/2001

Costa Mesa, CA

03/1989 to 04/1999

Costa Mesa, CA

02/1988 to 03/1989

Gordon Heights, MN

Costa Mesa, CA

District Sales Manager

24 Hour Fitness

Hired and trained all sales staff for new store locations. Monitored customer preferences to determine focus of sales efforts. Generated monthly and annual sales reports.

Lead Bartender

Roxbury Night Club

Maintained familiarity with the latest in mixology, bar equipment and sanitation standards. Opened and closed bar tabs and transferred tabs to dining area. Upheld a high standard of cleanliness in all work areas. Bartender

El Tororito Grill

Maintained full knowledge of bar and menu items and made recommendations. Delivered quality food and beverage service to guests in a responsible manner. Broke down bar after events and returned leftover liquor, glassware and banquet carts. Manager

Hubert's Restaurant

Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.

Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency. Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.

Laborer

Ahbe & Svoda Construction

Educated general contractor personnel on the quality standards throughout the construction process. Obtained notices of completion and compliance certifications from all of the construction administration consultants.

Managed an efficient onsite team of general contractors. Submitted all project closeout documents in accordance with the contract. Education

Business

Orange Coast College

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