Service Manager

Jamie L. Logan

**** * ****** **, ********, MI ***55

acxzvv@r.postjobfree.com

Summary

The ability to perform excellent service to customers. Always having a positive attitude at work. Showing each and every person I interact with the same respect. Whatever it takes to get the job done.

Education

Mott Community College

Associate Degree in progress

Professional Experience

HAP

Princess Cruise Lines Denali, Alaska

May 2015- September 2015

Base Camp Bar and Grill

Server

-Provide excellent service to guests from all over the world.

-Deliver drinks and meals in a timely fashion.

-Keep serving stations clean and stocked.

-Complete running side work as well as closing side work.

-Experience using a POS system.

Busser

-Provide my server(s) with anything they may need.

-Refill customers drinks.

-Clear empty plates from table.

-Run dishes to dish pit.

-Clean and reset tables as quickly as possible.

COTTAGE INN PIZZA

Oxford, Michigan

October 2010- April 2011

Delivery

-Deliver hot pizza to customers houses, or place of business as quickly as possible without damaging product.

-Provide customer with exact change if needed.

-Always be courteous and polite.

Kitchen

- Make pizza as quickly as possible without any mistakes.

- Wash dishes properly.

- Clean and sanitize entire kitchen.

- Sweep dining room, kitchen, and back room.

OXFORD FARM AND GARDEN

Oxford, Michigan

October 2004- April 2010

Cashier

- Cash out customers in a timely fashion.

- Call out orders to warehouse.

- Take phone calls and set up deliveries.

Sales

- Approach customers on the floor and ask if they have any questions.

- Give recomendations on certain products

Warehouse

- Load customers vehicles with horse feed, pine, straw, and many other farm and garden products.

- Drive a fork lift to load vehicles. Including Semi trailers. Delivery

- Drive loads of feed, pine, straw, and corn to local farms.

- was required to have chauffeurs license.

Skills

- I am able to multi-task.

- Prone to a fast paced working environment.

- I truly enjoy interacting with customers.

- Service Excellence Award winner from Holland-America Princess References

- Chaska Boulton, Manager- Denali Princess Wilderness Lodge. Base Camp Bar and Grill, Denali, AK. 720-***-****.

- Shaun Brothers, Sous Chef- Denali Princess Wilderness Lodge. Base Camp Bar and Grill, Denali, AK. 772-***-****.

- Kate Phillips, Guest Service Host- McKinley Chalet Resort, Denali, AK. 772-***-****.

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