Summary

Seasoned Information Technology Executive with the technical experience and proven leadership skills that measure project performance based on their effect to Profitability, Innovation, Quality, Managed Risk and available resources to implement and maintain the systems as intended in the project definition. These fundamental KPIs are the cornerstones for any engagement and building from them delivers emerging technology aligned with business and transforms IT from a cost center to a value proposition.

Highlights:

20+ Years Enterprise Class Global Information Technology Management Experience with a heavy focus on Remote Management of Direct Reports in Asia (China & Taiwan) and departmental oversight and decision maker for more than 5000 users.

Complete infrastructure planning and software implementations with Oracle, Agile, DB/2, SQL Server and other mission critical platforms and ERP

Contract negotiations for multi-million dollar implementations that saved the company more than $24M over 5 years for possible non-Compliance of software distribution regulations.

Completed 8 global corporate acquisitions with integration to corporate ERP platform in the top IT position for the companies.

Core Specialties: RDBMS, Platform Integration, Enterprise ERP, Audit Compliance, Performance Tuning, Corporate Performance Mgmt., EIS, Automation, Self Service, Collaboration technologies using multiple solutions, Big-data, SDLC, Cloud, On-Premise & Hybrid Architecture Planning, Enterprise IT Strategy

Industry Experience: Auto, Food, High Tech Mfg., Distribution, Software Mfg., Office Products Mfg., Healthcare, Biotech, Mgmt. Consulting

Strategic planning alignments with corporate business plan using corporate KPI’s as triggers to contain IT spending and align with corporate growth rates.

Mentor and motivate personnel through identification of critical business while promoting individuality and responsibility within industry standards such as ITGC, SDLC, Security governance, etc.

Manufacturing and Software engineering methodologies including OOP, Quality Control, Inventory Control, Asset Management, MRP, JIT, Supply Chain Management, Product Lifecycle Management and Sales Force Automation/CRM. Web Services, XML and B2B, B2C

Developed M&A data ETL and business process engineering absorption methodology allowing integration into corporate erp systems within 3 months of acquisition. Mining of the existing legacy system and understanding of the data models are key to success.

Specialties:

Sarbanes Oxley 404 compliance, Executive IT Management, Application Development, Project Management, Strategic Planning, BPM, KPI, Global Infrastructure Planning, Lotus Notes/Domino, M&A (Planning, IT Valuations, License Compliance, SOX Implementation, Data Loss Prevention, Data ETL and Process Integration) Data Architecture, Normalization and Flow diagrams, Web Services, XML, Visual Studio, Emerging technologies and Enterprise Systems Solutions, ERP, Project Management, Risk Management, Big Data, ETL, Office365 (migration, architecture, issue resolution, planning, support, management, hybrid deployment)

Experience:

04/15-Present

Cloud Strategy and Office 365 Escalation Next Team

ExperisIT on assignment at Microsoft

Resolve all Escalations from frontline across all office365 technologies. Final level of support interfacing with Microsoft internal product team to engage internal engineering. Resolve all support issues across product lines including migration, sharepoint, skype, intune, exchange (admin, protection, compliance, sharing, permissions, etc), DNS management, office desktop products (all platforms), MDM (Mobile), Compliance, security, Commerce, Onedrive configuration and sync issue resolution, architecture planning and support, Migration (hybrid, cutover and staged for all source platforms), engage Microsoft product teams for bug resolution and provisioning issues, deployment management, etc. Perform future product and feature testing and provide quality evaluation for front line technical trainings, participate in Microsoft internal focus teams to assist in identifying priority and frequent issue resolution for product line. Identify alternative products and recommendation when end user is exceeding design limitations for the office 365 product line.

05/14-03/15

Cloud Technology SME and Sr Business Analyst

K-Force on assignment at PWC

Develop business requirements supporting multiple large scale projects supporting 300,000+ users in a big-3 firm.

Create testing plans, standards and processes to support US email migration to a cloud vs in house platform and remediate 200,000 applications to support new email standard without violating internal policy on cloud safe content.

Guide firm policy, process and implementation of new IaaS service offering to minimize costs and provide a standardized platform for compute, storage and network services via the cloud. Challenges to overcome included lack of internal cloud IaaS services as well as regulatory and compliance restrictions. As no previous internal service was in place, I was assigned as the lead analyst to assist a global effort to provide these services internally.

Was also assigned as the lead analyst to analyze the corporate network infrastructure to reduce costs and enhance capabilities for a regional international effort to off-shore support for tier 2 desktop support.

04/11-05/14

Principal Managing Consultant/CTO

Premier Global Technologies - Simi Valley

Establish Channel Partners and develop high end relationship with them to obtain market funding and referral business

Identify and Close Deals with Technically Capable Principals to enhance diversity

Create company goals for technology group and Proceed with acquiring outside funding for those product lines

Develop product and technology roadmap for 5 year goals focused around cloud and hybrid solutions for enterprise class customers touting an average annual savings greater than 30% against in place architecture and potentially exponential return over the cost of purchasing new systems. One client spent more than $500K on hardware and software that ultimately I provided them for less than $20K per year.

Develop cloud based applications on a project basis for clients including websites and line of business workflow applications to support purchasing and HR Functions and various other regulated content and Managed Control Matrix processes utilizing a SAS/Web Services object model focused on compatibility with Windows 8 and Full Cloud hosting through third party suppliers. This allows utilization of the flexibility in OOP technologies while allowing us to offer our clients VALUE pricing by reusing code already written as an object module add-on. Some Web Services examples included pulling data from a CRM application where we had written a listener that pushes select data up to a central server in the cloud where full competitive analysis of all inventory resides. This was then fed back to the client interface on i-pads by passing the XML through to the requesting application and making it available instantaneously.

Architect, Manage and Execute Migration from enterprise collaboration software including clients and databases with on disk structure migration and re-indexing if multiple terabytes of data. Utilized system clustering to validate recovery assumptions and minimize downtime by staging upgraded infrastructure within the cluster.

Design archive identification and processing application using without losing local mail archive files during migration from one enterprise system to a different architecture.

Create Custom Developed utilities and interfaces for clients utilizing readily available SDK tools focused on Eclipse and Visual Studio Integrating with Proprietary back end databases, SQL Server, Foxpro and OS Based Data Store Objects and Back end Databases

Developed and released commercially 6 Lotus Notes/Domino software packages including, Service Desk Management, Client Engagement Management, Event Management Planning (weddings, corporate events, venue rental), Archive Identification, Management and Conversion to Exchange using API code.

10/07-03/11

Global Director of Information Technology

Source Photonics, Inc. - Chatsworth, CA

Global Infrastructure planning focused on Asia and USA including network architecture, Telecommunications, server topology, Line of business software and Enterprise Class ERP Systems.

Set Global Strategic Plan and Managed Budget of over $3M US

Sox Compliance, Risk Management, Customer Audits, Lead Business Continuity Plan including Pandemic/etc. Utilized Data Mining and Big Data Principals to reduce required time for audit and business reporting capabilities. Enabled authorized users to self generate simple reports while complex joining of data was still handled by IT.

Managed Oracle ERP Implementation and 2 significant upgrades, Agile PLM and all other software design, implementation and maintenance ETL and compliance.

Executive Presentation, Project Proposal and Use Case analysis for all technology initiatives.

Set plan and executed integration of all business processes for acquisition of large Chinese manufacturer. Integrated data and consolidated business processes and local reporting requirements to Oracle EBS R11. Utilizing Cloud based data center for all global operations supporting joined data from multiple facilities and continents that accesses a combination of 14 TB of data in real time and is split across 8 physical locations that support their individual business processes.

Global HD Video conference solution extending conference rooms/tables across the globe.

Maintain pace with corporate growth of 6 factory consolidations and personnel growth of 3000.

Oversaw all licensing compliance, budgeting and contract negotiations for all software platform on a global basis resulting in $14M savings and settling non-compliance audits triggered by faulty contracts put in place by my predecessor and unlicensed installations from engineers in china.

Global Combination of in-house and outsourced solutions based on required uptime and cost/risk assessment

Leading edge technology enhancements with global implementation within a single quarter.

Developed and executed plan to optimize 9TB SQL server database reducing active data to less than 1TB and warehousing remainder without having to rewrite any of the 400 programs that were already into production. This allowed reduction of restore time to less than 8 hrs in case of failure mitigating risk to manufacturing productivity.

Scoped out, documented requirements and data flow diagrams which were then developed using sharepoint and MOSS workflow to generate corporate wide purchase requisitions with automated approval branching based on both role and individualized signature authority limits. Tied data to sox compliance and developed additional application for CHOP usage approval.

Developed visual studio application using ASP.net and Vb.net with some hooks to SQL using Visual C++ and ADO API Calls to consolidation production run data allowing manufacturing leads to monitor throughput and staff efficiency for each manufacturing station. This could involve teams of people or individuals trained in specific skillsets. The end result was an application which would allow HR and Manufacturing to predict higher run rates with specific team members than with others who were perhaps not as well trained. All Data was processed real time and tied to quality initiatives.

6/99-10/07

Global Manager of Application Development

Semtech Corporation - Camarillo, CA

Managed all Business Application Development worldwide with a trim yet efficient staff achieving delivering critical applications to support acquisition of 7 companies and increase in global revenue by 350% over 8 years.

Lead business process analysis efforts to reengineer global operations and data collection in manufacturing process to improve

Utilized consulting experience to provide extensive process engineering to promote efficiency using branch logic processing.

Some custom applications included electronic purchase requisition systems integrating AS/400 based ERP system using DB/2 UDB.

Implemented Sales Analysis systems as well as 18 month rolling forecasts. Managed AS/400 operations and application development with DB2/400.

Completed upgrade project to iSeries hardware, ERP and financial management systems in a 6 week timeframe.

Optimized month end process facilitating finance to save 3 days on the close. Defined and executed new corporate direction for Business Application Development strategies

assisting finance in reducing close cycle to 7 days.

Presented ideas, processes and corporate direction to senior staff. Developed 3 year strategic plan with cost and risk analysis to obtain budget approval for $5.3 million in new systems and personnel over plan duration.

Developed, managed and implemented disaster recovery policy as well as worked with business units to develop comprehensive business continuity plan.

Managed project definition and execution for Supply Chain Management. Developed Portal strategy to improve user experience and efficiencies.

Managed web services development effort to establish real-time communications with distributors cross referencing part numbers and customers for strategic reporting. Developed Change Management and SDLC policies and implemented support systems to fully comply with Sarbanes/Oxley.

Managed all aspects relating to IT for 6 Mergers/Acquisitions over 8 years.

Led all forensic investigations for internal and external legal inquiries related to the company or its employees

Extensive Data Mining, Optimization and consolidation while protecting compliance regulations for SEC, Military and other managed risk requirements.

Related: Supply Demand Chain, CRM, EIS, E-Commerce and B2B Technologies, AS/400, SQL Server, Product Lifecycle Management, SOX Compliance, Disaster Recovery and Business Resumption Planning, Knowledge Management, Web Services, M&A

04/95- 06/99

Founder/President

Qualls Consulting Services - Newbury Park, CA

Managed account success though direction of cost justification for new and integrated systems management with a vertical market focused on Lotus Notes/Domino.

Developed Web Based Lotus Notes/Domino application for Human Resources at Dole Food Company allowing dynamic posting of various HR related forms, P&P, Self Service Management System and Benefits customer service management.

Created Web based automated time reporting application to support 1000 users via both Web and Notes clients creating an anticipated ROI of $1.5M on Lotus Notes/Domino integrating with ADP.

Created Lotus Notes Based sales force automation packages and EIS database reporting utilizing front end integration with AS/400 legacy systems for Toshiba America Information Systems and eventually ported to web technology on 4.6 and 5.0.

Focused on cost analysis and utilization of existing systems to create JIT ready applications allowing the clients to increase efficiency and reduce cost for Toshiba America Information Systems (Disk Products Division)

Developed Web Based Enterprise Change Management System, Analysis and Approval with implementation status for Amgen to support their JDE One World conversion from SAP, Oracle EBS, and Informix based disparate systems to a single instance of JDE.

Developed an Award Winning Multi-Agency Emergency Response Assessment Management system for Army Corps of Engineers.

Other major clients included: Amgen, Avery Dennison, U.S. Army Corps of Engineers, Transamerica Corp., Capitol Group, General Services Administration, etc.

Middleware technologies such as Notes Pump and MQ-series were used to create sales report distribution programs. ODBC compliant databases were integrated for batch processing systems to support single source master data.

11/93-04/95

Sr. Consultant

Ernst & Young LLP - Westlake Village, CA

Designed and Managed account Information Systems remote EIS applications for executive staff for companies such as Toyota America, Countrywide, MCA, Compaq, etc. utilizing Lotus Notes v3.x, 4.0. Sales force automation packages and database utilities working with parallel legacy systems (AS/400, IBM 390) integrated with middleware technologies provided the clients with substantial cost reduction and improved efficiency.

Used Visual C++ to create cross platform utility for converting server naming structures to hierarchical from flat certificates.

11/90-11/93

Senior Programmer/Analyst

Practical Peripherals, Inc.-Thousand Oaks, CA

Created and maintained customer support packages and Engineering defect/change requests. Created and maintained inventory management software, MRP and parts availability databases and remote sales force automation suites.

Utilization of HP3000 Basic and Growth Power Manufacturing/Accounting software using Image XL to create customized data warehousing and reporting suites.

Created Remote Sales Force Automation and Executive Information System packages utilizing Lotus Notes.

Created Technical Support call tracking system with inventory control, billing and shipping utilizing Microsoft Access.

Usage of Visual C++ and Visual Basic 3.0 to create utility programs for downloading and EDI compatibility.

Assisted in Merger of IT Operations with Hayes Microcomputer

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