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Customer Service Manager

Location:
Olathe, KS, 66061
Posted:
December 22, 2016

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Resume:

Joshua A. Mowrey

**** * ****** **

Olathe, KS *6061

913-***-****

acxzqc@r.postjobfree.com

Professional Summary

Extensive experiences in customer service. Exceed in organizational

skills, and have a strong work ethic. Enthusiastic, and eager to learn more and a willingness to help whenever needed.

Employment History

General Dynamics Lawrence Ks

Customer Service Rep (October 2016 - current

Dealing with helping customers with their Marketplace problems and issues.

Renzenberger/ Hallcon, Lenexa,Ks

Operation Coordinator

Dispatcher (Sept 2013 – October 2016)

Dispatched, Audited, dealt with accidents, repositioning a driver, GM’s. I could do everything a supervisor could do except talk to a dispatcher to correct them.

Ritz Charles, Overland Park, KS

Maintenance Crew (Feb 2013 – Sept 2013)

Set up events

HyVee, Olathe, KS

Convenience Store Attendant (Apr 2011 – Mar 2012)

Customer service

Responsible for cash/credit card/debit card transactions

Maintain appearance of the store

Opening and closing

Walmart, Olathe, KS

Photo Shop Manager (Jan 2008 – Jun 2009)

Trained new employees

Ordered and stocked supplies

Assisted in development of theft protection plans for electronics

Also helped was asked to do three other stores inventories, and clean up store

Sporting Goods Assoc (Aug 2003 – May 2006)

Completed licenses forms (i.e. fishing, hunting)

Trained in other departments

Olathe Youth Baseball, Olathe, KS

Umpire and Supervisor (Mar 1997 – Aug 2007)

Umpire youth baseball games

Train new umpires

Supervised other umpires

Education

Emporia State University, Emporia, KS

Bachelor of Science in Social Science May 2008 GPA 3.2

Kansas University, Lawrence, KS

Master’s in Business Administration

Skills: Microsoft Work Suit, Microsoft Front Page, AutoCAD, active listener, speaking, service oriented, persuasion, reading comprehension, critical thinking, typing, coordination, and negotiation



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