Social Media Customer Service
Resume:
MELODY C. Millena
P-* Brgy. ** Gogon, Legazpi City, Albay, Philippines 4500
Contact no: +639*********/+639*********
Skype: melds.casaul
Email Add: *********@*****.***
OBJECTIVE:
An entry-level position requiring innovative, challenging employment, where my skills will be utilize to their full potential.
PROFESSIONAL SKILLS:
Strong background on SEO/Link Builder for 5 years
Social Media Specialist
Data Entry
Legal Transcriptionist
Video Editing using VideoMakerFX, animoto and other video tools
Social Media Marketing
Customer Service (non-verbal)
Article/Blog Writing
Create Presentation for PDF
Lead Generators/Web Researcher
WORK EXPERIENCE
Link Builder/Social Media Marketing
Homebased – Full Time
January 04, 2013 to October 2016
Manual link building (Social bookmarking, blog posting/commenting, forum posting/commenting, Q&A, Site Review, Article Commenting, Classified, Directory, Press Release, etc)
Create presentations for Social Media Promotions e.g. PDF submission
Manage Social Media Accounts using hootsuite
Daily updates of all keywords from Google SERPs, Yahoo SERPs and Bing SERPs
Answering questions/inquiries on Social Media Pages
Weekly updates/reports for the raking of all keywords and sales
Websites: www.placidway.com
Search Engine Optimization(SEO)/Link Builder
Homebased – Full Time
June.16, 2010 to November, 2012
Manual link building
Daily updates of all keywords from Google SERPs, Yahoo SERPs and Bing SERPs
Copying the product name from the Magento to the site
Answering questions and taking order from Online Live Support Chat for Web Site
Weekly updates/reports for the raking of all keywords and sales
Websites: http://www.tracks-undercarriage.com/, http://www.mojorubbertracks.com/, http://theloanstoreaz.com/, http://www.lynxalarm.com/, http://www.vegaflooring.com/ Search Engine Optimization(SEO)/Link Builder
3/F SL-BPO Incubation Embarcadero de Legazpi, Legazpi City Jan.04, 2010 to June 06, 2012
Manual link building
Weekly ranking reports for all keywords
Websites: https://www.identitypi.com/, http://www.spacelightdigital.com/, https://www.syntacticsinc.com/
Legal Transcriptionist
3/F SL-BPO Incubation Embarcadero de Legazpi, Legazpi City November, 2012 to January, 2013
Voice transcriptionist
Data Input in Ms Word
Quality Assurance/Document Editor
Southern Luzon Technological College Foundation Inc. (SLTCFI) September 16, 2009 to December 16, 2009
Copy and Paste the word from PDF to Word
Editing the works of the legal transcribers
Sending weekly updates
OJT Contact Finding
April 2009
Manual Data Entry for contact finding through excel
Search for contacts (Name, address, tel.no, email address) EDUCATION ATTAINMENT:
TERTIARY: Southern Luzon Technological College Foundation, Inc. Graduate of 2-year Computer Programming
Astillero Bldg. Oro Site Legazpi City
S.Y 2008-2009
SECONDARY: Pag-Asa National High School Gogon Ext. Gogon, Legazpi City
High School Graduate
S.Y 2006-2007
ELEMENTARY: Gogon Elementary School
Gogon, Legazpi City
Elementary School
S.Y 2002 – 2003
TRAININGS/SEMINARS ATTENDED:
“Search Engine Optimizations (SEO)”
November 5, 2008
Southern Luzon Technological College Foundation, Inc. Astillero Bldg. Oro Site, Legazpi City
“WEB DEVELOPER”
October, 2008
Southern Luzon Technological College Foundation, Inc. Astillero Bldg. Oro Site, Legazpi City
“Youth Leadership Training (YLT)”
Sept.2007
CSCDI Legazpi
CI Building
Bogtong, Legazpi City
“Job-Hubting Skills Training Program”
Ocotber 11, 2009
CSCDI Legazpi
CI Building
Bogtong, Legazpi City
ACHIEVEMENTS:
Alumni Representative in Computer Programming
2008-2009
HOPE SCHOLAR (CSCDI)
Youth Leader/Sector Head (CSCDI)
PERSONAL INFORMATION
Date of Birth : May 17, 1991
Place of Birth : Legazpi City
Age : 25 years old
Sex : Female
Nationality : Filipino
Civil Status : Married
Language spoken : Filipino, Bicol and English
I herby certify that the above information are true and correct with the best of my knowledge and skills.
MELODY C. MILLENA
Applicant
Contact this candidate