ALYESA DIANE PUCKETT

*** ********* *****, ****, ***** Carolina 27021

276-***-****

acxzo9@r.postjobfree.com

EMPLOYEE RELATIONS HUMAN RESOURCES

Areas of Focus: Diversity and Inclusion, Business Development, and Employee Relations

QUALIFICATIONS PROFILE

Results-driven, dynamic, and people-oriented professional, with broad-based experience in business operations, supply chain, accounting, nonprofit and human resources in various industries. Armed with outstanding communication skills essential in coordinating and cultivating positive relationships with individuals of various levels and backgrounds. Proficient with Microsoft Office Suite (Word, Excel, and PowerPoint) and SAP.

FUNCTIONAL SKILLS WITH EXPERIENCE

Business and Finance Operations

- Managed various business industry accounts, including production, entertainment, food service, transportation, and construction.

- Managed five departments, including property management, retail and food service.

- Guaranteed proper and accurate execution of accounting processes to yield maximum savings.

- Handled accounts payable and accounts receivable; along with the submission of monthly reports to owners.

- Ensured the fulfillment of organizational filings and compliance with county and state agencies.

- Provided services to industries, such as transportation, food service, construction, and hospitality, focusing on ensuring compliance with specific governmental regulations and filings, industry standards, and GAAP guidelines.

Cross-functional Collaboration

- Wrote and submitted monthly metrics and improvement proposals to company employees, management staff, and the Leadership Team.

- Collaborated with leaders in preparing production schedules for Assembly and Machining departments to ensure optimal performance.

- Coordinated with the corporate certified public accountant, vice president, and president to ensure accurate accounting and financial processes.

Staff Supervision and Development

- Administered the focus group for employee opinion survey responses by managing communication and determining action items.

- Implemented hiring practices and training programs

- Researched, negotiated, and facilitated employee benefits programs

- Took charge of all hiring and training for rental, retail, and entertainment industries.

Customer and Vendor Relations

- Cultivated positive customer relationships in ordering processes and communications systems.

- Managed all supplier accounts, such as quality requirements, delivery performance, and price negotiations.

- Efficiently handled 32 client accounts, including communication, vendor negotiations, construction progress, and investment details.

WORK HISTORY WITH ACCOMPLISHMENTS

Caterpillar, Inc. (2006–Present)

Demand and Orders Analyst – Winston-Salem, NC 2014–Present

> Significantly contributed in maintaining 99% on-time shipping average from 2015 to 2016 to fulfill customer requirements.

> Fostered interdepartmental cooperation by conducting team building activities and actions.

> Maintained scheduling efficiency to 10% week over week and 15% month over month.

Buyer Indirect Material, Winston-Salem, NC 2013–2014

> Singlehandedly decreased inventory grief by 87%.

> Improved accountability and on-time deliveries by building supplier relationships.

> Developed standard work for all indirect purchasing functions, and created remediation plans after identifying more than $1M in excess inventory.

> Pioneered partnering program in collaboration to guarantee the accuracy of inventory and immediate serviceability of the constraint machines.

Buyer Analyst – Hillsville, VA 2006–2013

> Reduced original equipment manufacturer (OEM) excess inventory by 20% in a year and 30.5% in 1.5 years.

> Accomplished the consistent maintenance of more than 97% yearly supplier on-time delivery rating.

> Led purchasing duties for a closed facility, which resulted in an increase of spend by 78% yet maintained lowest open invoices and supplier issues in the Eastern Product Group.

Blue Ridge Passage Resort, Inc., Meadows of Dan, VA

General Manager 2004–2006

> Instituted all accounting, human resource, and customer service programs and initiatives with a start-up company.

> Introduced entertainment events and community participation programs, which focus on local vendors and talent.

Access Solutions, Meadows of Dan, VA

Owner 2001–2004

> Launched a company, which provided small business administrative support, personal tax preparation, and retail sales.

> Doubled business clients and tripled personal tax clients after one year in business.

EDUCATION

Master of Arts in Organizational Development and Leadership,

With Specialization in Organizational Diversity, 2016

University of the Rockies, Colorado Springs, CO

Bachelor of Science in Business Administration and Economics

High Point University, High Point, NC

CERTIFICATIONS

Six Sigma Green Belt Certification, Caterpillar, Inc., 2015

Certified Professional in Supply Management (CPSM), Institute for Supply Management, 2011

ACTIVITIES

Chairperson, Diversity and Inclusion; and Mentor and Mentee Trainer, Young Professionals Employee Resource Group

Member, Women Initiatives Network Employee Resource Group

Member, Employee of the Month Program

Campaign Leader, United Way 2015 and 2016

Member, Women's Leadership Affinity Group, United Way of Forsyth County

Co-Chair, Summer Youth Financial Literacy Project, Habitat for Humanity, Forsyth County

Teacher, 1st Grade, Our Economy; 4th Grade, Entrepreneurship, Junior Achievement, Forsyth County

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