Customer Service Sales

Kizzie Brown

**** **** **. *.* #**

Washington, D.C. 20003

Tele: 202-***-****

Email: acxzkn@r.postjobfree.com

Qualifications Summary: Highly committed to superior customer service and effectively adapts to various organizational structures. Interacts well with individuals at all levels and works as a part of the team to accommodate goals and objectives outlined by management.

Experience

2014 - 2007 OSSE (Office of the State Superintendent of Education) Washington, DC

• Help children on and off bus

• Aids children in crossing street

• Loads and unloads children in wheel chairs

• Assists in keeping discipline on school bus

• Places children in seat belts, making sure they are securely fastened

• Discusses with the school Principals and parents problems which arise on bus

• Assists children who become ill on bus

2007 - 2006 Marjack Inc. Landover, MD

• Read customer orders, work orders, shipping orders or requisitions to determine items to be moved, gathered or distributed and/or shipped.

• Move materials and items from receiving or storage areas to shipping or to other designated areas.

• Sort and place materials or items on racks, shelves or in bins according to predetermined sequence such as size, type, style, color or product code.

• File requisitions, work orders or requests for materials, tools or other stock items and distribute items to shipping or to designated route driver storage area.

• Ensure warehouse is accessible and safe for salespeople and customer traffic.

• Assemble customer orders from stock and place orders on pallets or shelves, or relocate orders to a holding area or shipping department.

• Mark materials with identifying information using appropriate method.

• Open bales, crates and other containers.

• Record amounts of materials or items received or distributed via appropriate computer program.

• Assist in counting of physical inventory.

2005 - 2004 Maxway Maryland

• Completes store operational requirements by scheduling and assigning employees; following up on work results.

• Maintains store staff by recruiting, selecting, orienting, and training employees.

• Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.

• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.

• Ensures availability of merchandise and services by approving contracts; maintaining inventories.

• Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.

• Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.

• Secures merchandise by implementing security systems and measures.

Education:

Montgomery Blair High School Silver Spring, MD Diploma 1999

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