KRISHNA ALUGULA
Contact: +91-900*******
E-mail: acxzjm@r.postjobfree.com
SOFTWARE TESTING QUALITY ASSURANCE (I.T.)
Offering an impressive experience of over 10 years in IT
Technically competent professional with extensive experience in executing Testing Projects for overseas clients; demonstrated capability in managing and executing projects in an Onshore / Offshore Delivery Model involving middle-tier and client server and web based technologies. Experience in US Healthcare, Population Health Management, EMR, Claims Management, EDI Transactions, manual testing, Business Analysis.
Having good experience on Clinical Trials and Health science Domain
Experienced in analyzing Business Specifications to develop Test Plans(IQ,OQ), Test Scenarios, Test Cases, Test Data and Test Scripts to validate all user-interfacing components of application.
Having Experience on Manual Testing / SQL Database Testing / QTP.
Skilled in Analysis and Developing test cases for SQL objects verification and testing.
CAPA, Quality Issues root cause analysis.
Expertize in Software Agile Methodology.
EMR covering various HIPAA EDI transactions, HL7 (CCD,CCR) and ICD 9 codes.
Expertize in Health care EDI life cycle. Worked on Patient, Provider and Payer cycle.
Worked on testing for EDI ANSI ASC X12 Transaction sets 834 Enrollment, 270 Eligibility enquiry, 271 Eligibility response, 837 Claim, 999 Acknowledgement, 835 Remittance Advise, 276 Claim status request, 277 Claim status response.
Designed and developed Modules according to the requirements of EMR for Meaningful Use Stage 2 and Successful completion with Project certification and also worked upon claims process with RCM.
Adequate experience in Medical Billing, Population Health Management.
Adequate experience working on QA entry and Exit Criteria – Sing Offs.
Adequate experience in creating Test Strategies, Test Plans, Test Cases, and Test Reports; sound understanding of all Testing Methodologies, various levels of Testing (Functional, Performance and Regression, Sanity), Testability analysis & requirements definition, Test analysis & design techniques and documentation. Core strengths in handling multi-site projects in the areas of test engineering management.
Knowledge of clinical data management process for FDA regulated companies and familiarity with FDA regulations such as 21 CFR Part 11 and GCP,GMAP.
Strong Team Leader, capable of leading and managing teams’ resources with distributed skill-sets; proven capabilities in resource allocation and mobilization. Fully conversant with concepts and application of testing tools, quality & process improvement tools to facilitate smooth functioning of processes and thereby improve service and reduce costs.
Accomplished professional with deep understanding of the domestic & international business culture thereby having the ability to work in highly diverse environments with people from varied backgrounds. Creative problem solver, able to think logically and pay close attention to details. Good communicator, proficient in gathering user requirements.
PROFESSIONAL VALUE OFFERED
Agile Methodology Project Delivery Process Optimization Metrics Management Requirement Analysis Defect Analysis & Prevention Performance & Quality Standards Customer Satisfaction & Allegiance Business Process Re-engineering Cross-functional Coordination Resource Management Knowledge Transfer De-Bugging/Troubleshooting Risk Mitigation
PERFORMANCE MILESTONES
Fetched Best team of the year 2010 award.
Commended for designing of the Test Cases and test data to the test the application.
Having credential of monitoring Quality Management Activities for various ongoing projects as well as handling implementation of internal project plan for on-time delivery of the product.
CAREER PROGRESSION
Project Lead, Cigniti Technologies, Hyderabad, July 2016 to till Nov 25th 2016.
QA Lead, Altruista Health Services Pvt Ltd, Hyderabad, July 2014 to May 31st 2016.
QA Lead Purkinje HealthCare Pvt Ltd, Hyderabad, July 2006 to July 2014.
Process Associate, Karvy Global Services, Hyderabad, Apr 2004 to July 2006.
MAJOR AREAS OF RESPONSIBILITIES
Responsible for understanding the Business requirements and involve in Agile Sprint activities, reviews and walk through.
Conducting Business Review meetings with internal cross functional teams. Demonstrations to teams on business need.
Managed 10-15 size of team members.
Accomplish responsibility for monitoring onsite-offshore project activities, managing project priorities, schedule, cost & risk.
Judiciously craft test strategies to execute various functionalities and perform International locales testing.
Associate closely in Smoke, sanity, Unit, functional, Integration, System, Data base testing of the application.
Participate in the creation of project framework, including defining standards, best practices and testing procedures, creating functions, establishing naming conventions; participated in the test plan composition.
Involved in preparing estimates for product testing activities, developing plan for testing and UAT while maintaining the resource matrix for task allocations.
Pivotal in building the Implementation & Testing Group, framing testing strategies and conducting various types of testing activities for various products.
Meticulously review various documents like requirements docs, Functional requirements docs.
Pioneer in designing functional test cases/execution process, update the test cases and peer review of test cases.
Proactively identify and rectify problems, handle escalations and generate status updates/reports.
Accountable for understanding the new features & preparing Test case scenarios.
Proactively contribute in Regression Testing for new change requests including functional testing, smoke, and Adhoc testing.
Drive initiatives to modify test case based on changing requirements.
Lead, train & monitor the performance of team members to ensure efficiency in testing and tools and meeting of individual & group targets.
Contribute significantly in implementation of Software test life cycle process across the organization.
Lead and guide the team in designing /modification of End User Acceptance test cases and Release Upgrade Testing..
Solely responsible for preparation of Test Execution report and test strategies to execute various functionalities.
Actively involve in the development & maintenance of automation scripts and end-to-end workflows for the Legacy and New Initiatives for supported Product Versions.
Gear the activities to install the builds in QA Environment, QA Clearance, Production Installation & Production Testing.
Establish system test plan and coordinate test efforts, ensuring operability and quality within customer specifications.
Entrust with the onus of performing Manual Testing across various OS/Browser Combinations.
Mentor the team in performing the backend testing like placing different modules in a page grid and check.
Regularly organize scrum meeting and interact with Developers.
Played pivotal role in organizing for knowledge transition for new applications.
Shoulder the responsibility for resourcing, controlling the operational parameters and various project management support related activities.
Establish plan to provide up-to-date progress and status to QA / Dev Managers.
Actively engage in compatibility tests on different Operating system and Browser combinations.
Facilitate reporting of defects through TFS/JIRA/Rally.
Worked on Care plans, Care Team functions and Good hands on care management.
Details of major projects executed are placed at Annexure-'A'
EDUCATION
B.Com (Computers), Osmania University.
Holding B1 Visa (USA): Valid till 2019.
Travelled to USA – Demonstration to customer on software test planning, Test metrics, QA Exit reports and other docs.
Trained on testing EDI HIPAA 5010. Migration from 4010 to 5010 – Testing EDI 837P Claim Transaction Set.
Worked with Onshore team on Billing Implementation.
Travelled to client location to set up the communication channel between onshore and offshore teams. Worked as a POC for Clinical Trials Process.
I.T. SKILLS
Environment : Windows 95/2000/XP/Vista, Mac
Testing Tools : MTM, TFS, JIRA, Rally
Database : SQL
References and verifying documentation furnished upon request
ANNEXURE - A
Project # 1
Project Name
Billing – Implementation / Maintenance
Product
EMR
Front End
ASP.NET / C# .NET 3.5, JavaScript, AJAX
Database
MySQL
Organization
Purkinje HealthCare Pvt Ltd
Testing Tools
Manual testing
TCM
MTM
Bug tracking tool
TFS
Project Duration
July 2006 to May 2014
Description
Successfully Identified customer EDI claim needs, specifications, enrollment deadlines and testing of claim data prior to live claims transmission. Provided assessments and gap analysis documents on conversion EDI of X12 4010 into 5010 version for 837 and 835 transaction sets.
Responsibilities:
Analyzing the Customer Requirements and deriving the Test Scenarios/ Conditions based on the Requirements.
Preparing Test Estimation, Strategy & Plan for the Change request/project. Reviewing and monitoring deliverables.
Tested new developments of EDI X12 837 claims.
Tested 835 payment files and ensured timely and quality delivery of Revenue Cycle product releases.
Monitor the Test Execution Progress and Manage the Issues during Test Execution.
Performed end to end testing on Revenue Cycle Management System.
Responsible for testing database program. Querying and analyzing the results.
Execution of Test Cases and Preparation of Test Data.
Project # 2
Project Name
E-prescriptions
Product
EMR
Front End
ASP.NET / C# .NET 3.5, JavaScript, AJAX
Database
MySQL
Organization
Purkinje HealthCare Pvt Ltd
Testing Tools
Manual testing
TCM
MTM
Bug tracking tool
TFS
Project Duration
March 2011 to July 2011
Description
Act as an interface between business units, technology teams and support teams, Worked on Sure Script, Rx Eligibility, Rx Formulary Information & State Laws.
Responsibilities:
Analyzing the Customer Requirements and deriving the Test Scenarios/ Conditions based on the Requirements.
Preparing Test Estimation, Strategy & Plan for the Change request/project. Reviewing and monitoring deliverables
Monitor the Test Execution Progress and Manage the Issues during Test Execution.
Performed end to end testing on Revenue Cycle Management System.
Responsible for testing database program.
Execution of Test Cases and Preparation of Test Data.
Project # 3
Project Name
Diagnostics
Product
EMR
Front End
ASP.NET / C# .NET 3.5, JavaScript, AJAX
Database
MySQL
Organization
Purkinje HealthCare Pvt Ltd
Testing Tools
Manual testing/QTP
TCM
MTM
Bug tracking tool
TFS
Project Duration
August 2011 to April 2012
Description
It helps to document all the ICD codes and sends and receives results from labs in the form of interfaces and captures entire results. covering various HIPAA EDI transactions, HL7 (CCD,CCR) and ICD 9 codes.
Responsibilities:
Analyzing the Customer Requirements and deriving the Test Scenarios/ Conditions based on the Requirements.
Preparing Test Estimation, Strategy & Plan for the Change request/project. Reviewing and monitoring deliverables
Monitor the Test Execution Progress and Manage the Issues during Test Execution.
Performed end to end testing on Revenue Cycle Management System.
Responsible for testing database program.
Execution of Test Cases and Preparation of Test Data.
Project # 4
Project Name
Single Sign On – My trails (SSO)
Organization Name
Purkinje HealthCare Pvt Ltd
Technologies
Windows 7.0 / ASP.NET / C# .NET 3.5
Database
MySQL
Testing Tools
Manual testing / Software Validation Engineer
Bug tracking tool
JIRA
Client
Johnson & Johnson, Allergan, AstraZeneca, Novo-Nordisk, Merck-Sereno, Roche
Project Duration
May 2012 to June 2014
Description
New Perceptive MyTrials was launched to address the key challenges of our customers, better than any other product suite or solution make life easier for all users and stakeholders and eliminate technology chaos
Go to MyTrials for everything you need to plan, design and conduct your clinical trials and programs.
A single place to go to access all applications, data and information for all your trials a single set of credentials. Comprehensive suite of applications, tools, metrics and reports for all your clinical trial requirements. A single contract, project manager and helpdesk and delivered with robust and reliable infrastructure and support.
SUL/TIN 16 process: Users create a MyClinPhone account then receive envelopes containing TINs to link studies into their account.
An address gateway is used to receive information about the sites and personnel authorized to receive reports. Has allowed users to access multiple RTSM studies with one set of log on criteria.
Single Sign On (SSO): will remove these limitations and make the end user experience of working with any PI application, seamless. MyTrials account is needed to access MyTrials (instead of My CP) Instead of an address gateway, there are 2 separate files which are loaded into Mytrials and RTSM via a batch load process site file and users file (similar to EFAP).
In addition to our usual RTSM usertypes, there will also be eClinical roles. MyTrials password will be used to authenticate all web transactions (i.e. IWRS, Site manager, SAM, etc PIN will only be used in IVRS.
Accounts can no longer be barred – updated rules around account locking Unconditional recipients are loaded via EFAP lite. A piece of SDL is required to put the name of the Principal Investigator in the correct place in the RTSM tables. Reports cannot be tested on redirect
Responsibilities:
Analyzing the Customer Requirements and deriving the Test Scenarios/ Conditions based on the Requirements.
Preparing Test Estimation, Strategy & Plan for the Change request/project. Reviewing and monitoring deliverables
Monitor the Test Execution Progress and Manage the Issues during Test Execution.
Performed end to end testing on Revenue Cycle Management System.
Responsible for testing database program.
Execution of Test Cases and Preparation of Test Data.
Project # 5
Project Name
Care Management/Utilization Management
Organization Name
Altruista Health Services Pvt Ltd
Technologies
IIS 7.0 / ASP.NET / C# .NET 3.5, MVC / Mobile
Database
MySQL
Testing Tools
Manual testing
Bug tracking tool
JIRA
Project Duration
July 14 to Dec 2014
Description
VNS, a leading provider of home health care services and affordable health plan options for the New York metro area, will implement GuidingCare to help streamline their care coordination workflow, improve outcomes and reduce costs in order to complete their dual-eligibles program demonstration for the state of New York. Testing Performed on ADT HL7 Messages.
Responsibilities:
Analyzing the Customer Requirements and deriving the Test Scenarios/ Conditions based on the Requirements.
Preparing Test Estimation, Strategy & Plan for the Change request/project. Reviewing and monitoring deliverables
Monitor the Test Execution Progress and Manage the Issues during Test Execution.
Performed end to end testing on Revenue Cycle Management System.
Responsible for testing database program.
Execution of Test Cases and Preparation of Test Data.
Project # 6
Project Name
Care Management
Organization Name
Altruista Health Services Pvt Ltd
Technologies
IIS 7.0 / ASP.NET / C# .NET 3.5, MVC / Mobile
Database
MySQL
Testing Tools
Manual testing
Bug tracking tool
JIRA / Rally
Project Duration
Jan 15 to May 2016
Description
UHG, a UnitedHealth Group Inc. is a diversified managed health care company headquartered in Minnetonka, Minnesota, U.S, will implement GuidingCare to help streamline their care coordination workflow, improve outcomes and reduce costs in order to complete their dual-eligibles program demonstration across the US. Testing Performed on ADT HL7 Messages.
Responsibilities:
Analyzing the Customer Requirements and deriving the Test Scenarios/ Conditions based on the Requirements.
Preparing Test Estimation, Strategy & Plan for the Change request/project. Reviewing and monitoring deliverables
Monitor the Test Execution Progress and Manage the Issues during Test Execution.
Performed end to end testing on Revenue Cycle Management System.
Responsible for testing database program.
Execution of Test Cases and Preparation of Test Data.
Project # 7
Project Name
Care Management/Utilization Management/ICD-10
Organization Name
Altruista Health Services Pvt Ltd
Technologies
Windows 7.0 / ASP.NET / C# .NET 3.5, MVC / Mobile
Database
MySQL
Testing Tools
Manual testing
Bug tracking tool
JIRA
Project Duration
March 15 to May 2016
Description
Caloptima, is a county organized health system that administers health insurance programs for low-income families, children, seniors and persons with disabilities in Orange County. Implemented successfully ICD-10 feature well advanced to the deadline. Testing Performed on ADT HL7 Messages.
Responsibilities:
Analyzing the Customer Requirements and deriving the Test Scenarios/ Conditions based on the Requirements.
Preparing Test Estimation, Strategy & Plan for the Change request/project. Reviewing and monitoring deliverables
Monitor the Test Execution Progress and Manage the Issues during Test Execution.
Performed end to end testing on Revenue Cycle Management System.
Responsible for testing database program.
Execution of Test Cases and Preparation of Test Data.
Project# 8
Project Name
Industrializing Precision Medicine (IPM)
Organization Name
Cigniti Technologies
Technologies
Windows 7.0 / Mac 10.11/ ASP.NET / C# .NET 3.5, SQL Server 2000
Database
MySQL
Testing Tools
Manual testing / Computerized Validation Engineer (CSV)
Client
Pfizer
Bug tracking tool
JIRA
Project Duration
July 16 to Nov 25th 2016
Description
The vision of IPM is to create an industry leading GxP-compliant platform for Industrializing Precision Medicine (IPM) that simplifies, harmonizes, and standardizes processes, tests, applications, and data to achieve an exceptional Investigator experience, greater cross-site consistency, and reduced study costs, thus delivering Pfizer trials in an exceptionally effective and efficient manner.
The platform supports and promotes collaboration among the entire Clinical Studies Eco-system that comprises of external research organization and scientist, Pfizer functional groups such as Study Design, Data Standards and Management, Clinical Operations, Study Analysis.
The platform hosts a suite of assessments that use advanced tools and technologies to uncover new insights about human biology. These assessments are certified to meet rigorous technology and data standards that Pfizer has defined to cover the production of data using advanced devices such as smart devices and fMRI machines, and collection and transformation of these data to be used for both regulatory submissions as well as exploratory research.
Responsibilities:
Analyzing the Customer Requirements and deriving the Test Scenarios/ Conditions based on the Requirements.
Preparing Test Estimation, Strategy & Plan for the Change request/project. Reviewing and monitoring deliverables
Attending meetings with the client services team and discussing the time lines and updates regarding new implementations.
Preparing Test Plan, Test Scenarios, Test Cases and Test Data to validate all the requirements.
Preparing Module Tracker, and prioritizing modules as per the client requirements.
Performing Smoke Testing (or Sanity Check), System Testing, Regression Testing.
Validating Test scenarios and also involved in regression testing
Identifying the issues and raising bugs in JIRA with appropriate Severity and Priority.
Conducting regular project review meetings.
Responsible for communicating status and progress, validating the issues raised by users and tracking till fixes.
Preparing the Test Results Summary sheet.
Handling of Change Request (PAF) testing
Conducting Knowledge Sharing Sessions with Team members.
(KRISHNA ALUGULA)