Robert Peery

*** ******* ******;

Bedford; OH ***46:

440-***-****

acxzjk@r.postjobfree.com

PROFESSIONAL SUMMARY

Seeking a career job opportunity within an organization where I can utilize my experience to provide teamwork and leadership in Information Technology Network Management within Windows Servers; SCCM; Active Directory; Group Policy Administration and Information Security Standards Compliance for Security Policies and Procedures.

PROFESSIONAL OVERVIEW

Successful Result-oriented professional with 15 years proven experience within information systems; servers; networks and in information security systems policies; procedures and standards.

Windows server 2000/2003/2008/2012; MS SQL Server 2000/2005/2008; MS Exchange Server 2000/2003/2007/2010; MS Office 2003/2007/2010/2013/2016.

MS SharePoint Server 3.0/2007;

Active Directory; Group Policy Administration including add/delete/move/update and information security polices; procedures; standards and compliance updates and documentation.

Promote / Demote Servers and Domain Controllers: Running DCPROMO & Decommissioning Windows (2003 or higher) DC’s. Used NTDSUTIL to cleanup and Transfer/Seize FSMO Server Roles.

Expert in software configuration management (SCCM; Citrix; Altiris) including Virtualization (VMware ESX 4.0); HYPER-V & APP-V; Microsoft products (AD; MDT; WSUS; WDS); application packaging & scripting.

Previous prior position: SCCM Maintenance/Research & App - Development Engineer; (Windstream Communications).

In depth experience in Microsoft APP-V for sequencing application packages for virtual environment.

Over 15 years’ experience in IT including more than 8 years’ experience in SMS – SCCM 2012.

Experience with OSD and Application Deployment; PXE setup & configuration; MDT within SCCM.

Designed; implemented; and managed monitoring of large & small IT environments using SCCM

In-depth knowledge of SCCM client installation; software distribution; remote control.

Created both 32 and 64 bit Gold images for Windows 7/8/10 using WAIK Toolkit; MDT and WDS.

Used Admin-Studio for Windows Installer applications (both 32-bit and 64-bit) formats.

Expertise in SCCM Administration; deployment; packaging; network inventory; installer and network designing.

EDUCATION

Kaplan University - (BS in Information Technology: Applied Technology Track) : 4/15/2014

CERTIFICATIONS:

70-640 Windows Server 2008 Active Directory; Configuring

70-270 Installing; Configuring; and Administering Microsoft Windows XP Professional

McHale Us Connect / Com-DOC November 1998 Windows NT 4.0 Enterprise Brecksville; Ohio; USA Certification PASSED: MCP Status

McHale Us Connect / Com-DOC April 2001 Windows 2000 Professional Server Brecksville; Ohio; USA Certification PASSED: MCP Status

TECHNICAL SKILLS OVERVIEW

Operating Systems: Microsoft o/s XP/VISTA/2000/Win7/Win8/Win10; Windows XP32&64Bit; Windows 7 (32- and 64-bit); Windows Server 2003/2008(r2)/2012 & R2

Security Products: Microsoft BitLocker; McAfee Endpoint; Checkpoint 4.1; Sniffer; Symantec;

Servers/Networking: Windows Server 2003/2008/2012 R2 Active Directory; Group Policy; MS SQL Server 2005/2008/2012; MS Exchange Server 2000-2010; Microsoft SCOM; Citrix Xen-App 5 & 6; MS SharePoint Server 3.0/2007;

Packaging Tools: Admin Studio, Altiris Wise, Orca32, PowerShell App-Toolkit, M42, VB Toolkits, APP-V, Install-shield; Flex-era Products, I-Express-Microsoft.

Scripting/Program-format: VB Scripting; PowerShell, Windows CMD-Batch/Host File, ISS, XML, Windows Installer, EXE, WMI Script, Wise Scripting, SQL-queries/tables.

Virtualization: Virtualization: Hyper-V; VMWARE 4/5/6.5;7; Virtual PC; Oracle Virtual Box; Thin-App/Thin-Client; Microsoft Virtualization APP-V/Med-V/MDOP; Citrix Zen-App/Zen-Server; Daemon Tools.

Configuration Management: MS SMS/SCCM 2007/2012; Altiris Wise; RIS; WDS; WAIK; VMware 4.0;Wise; MS Installer; Install-shield; Ghost; Sys-prep; Image-X; in PE(Windows Pre-installation Environment); Windows Imaging Format (WIM); Windows Automated Installation Kit (WAIK); Microsoft Deployment Toolkit (MDT).

Dell Servers: Dell PowerEdge including (2950; R805; R910; 4600); using DRAC5.

HP Servers: HP ProLiant including (DL380; DL360; ML350; G7 & G5); using ILO2/3.

Project Mgt. Software: Microsoft Office XP-2010/2013/2016; Microsoft Project & Visio 2007/2010/2013/2016; XMIND; SharePoint v3/2007.

Hardware: Server/Desktop; Net-App Storage solutions; Cisco PIX firewalls; Cisco switches/routers

Microsoft Office Suite: MS Office Suite: 2003/2007/2010/2013/2016; O365; Scrub-Tools.

Environment/Technologies: DNS/DHCP; TCIP/IP; LAN/WAN; SMTP; Packet-capture; SNMP Trap; VPNs; VLANs; Cloud; FTP; VOIP; Network Security; BitLocker; Sniffer Tools; IIS; (MSTSC / Remote Desktop) for remote control; Remedy; OMSA-Dell; HPSIM; HP-Site Scope; ESM Logs; IML Logs; Onboard Administrator; ILO & DRAC5 connectivity; SMS/SCCM and Active Directory to deploy full user and group migrations from 32bit to 64bit operating system platforms; Group Policy Administration; and Information Systems Security Policies; Procedures and Compliance Standards and Documentation, PXE Booting Management, Solar Winds Management. Host Server-Load Balancing and Migrating VM’s (Hyper-V and VMware). Virtual Fail-Over migrations (Hyper-V and VMware). Fulfilling SCCM Client Server Compliance Standards from WSUS Microsoft Updates through monthly reporting and Documentation.

PROFESSIONAL WORK EXPERIENCE

CLIENT: (Talen/PPL Power ) July 2016 – Present (Ending Soon)

Smart Source LLC. /Pomeroy; CONTRACTOR

(Application & Networking Engineer). Brecksville; Ohio

(INFRASTRUCTURE 50;000+ USERS) Provided Leadership role within a project to migrate, remediate and repackage over 500+ applications to be applied and imported into SCCM 2012 R2 for a complete transition from SCCM 2007 and Legacy SMS. Provided thorough strategies to implement best practices around timelines and appropriate workflows that would properly build applications and UAT testing for smooth implementation and delivery.

Engineered, built, tested and provisioned many applications to have appropriate logic within automatic Install and Uninstall scripts to check for prior versions and Install and Uninstall cleanly without User Interaction and overlapping conflicts. Applications were scripted with (Powershell, VBScript, Win-Batch, XML-Launcher, and Jscript). Compiled and Repackaged applications that needed specific instructions and nested functions within sequences and multiple steps with Flexera Products (InstallShield/Admin Studio). Remediated applications towards the client’s specifications and including keys and licenses along with the builds. Built MSI’s for complex configurations and applications that would require the need to have an embedded key or serial number. Added single or multiple transforms in cases where situations called for complex keys or access credentials applied.

Built exclusions and exceptions for Multiple VPN clients that needed access to utilize workers remotely to access accounts for validating their credentials when logging outside of the infrastructure. Assisted within packaging (JunOS, Juniper, Cisco, ATT, and RSA) applications to have necessary zone configurations to connect remote users to the appropriate Gateway and access point. Provided scripts to logically perform Java (JRE) version verifications to add site exceptions, inclusions and exclusions to omit the best security and eliminate online intruders.

(Lead and Managed) - Setup/Configured the package/Collection and deployment methods for O365 along with cloud base licensing for authentication and piloted distribution. Engaged and drove entire migration from legacy Office integration (2003/2007 and 2010) products to 2013 and 2016 by scrub utilization and Office 32/64 bit installs from the “Click to run” method and integration. Provided a secure plan for an Update schedule and repository to be maintained and monitored monthly through a (In-house) controlled deployment delivery. Provided applications for ProPlus retail, Project, and Visio as separate packaged applications through SCCM with also logic to remove legacy versions of Office. Successfully scripted/tested and deployed through a 5000 user pilot.

Advocated a great schedule and workflow to usher in Super Ceding applications to phase out legacy / outdated applications and versions. Initiated good pilot testing to provide a good history and trail of what applications worked and what didn’t work in both Windows 7 and 10 OS platforms.

(Lead and Managed) - Organized and lead Team Infrastructure Roles for Pilot Roll-outs and UAT distribution policies for environment delivery. Handled and arranged Change Management for Admin level / User level group approvals and production installations. Provided thorough concise testing, development and remediation clauses upon application, patching, and updating metrics along SCCM OS/Application areas and guidelines for x64/x32 platforms.

Setup/configure/manage and apply Group Policy Administration for specific GPO’s applying to OSD/Application packages and task sequences within SCCM.

Creating packages for Windows 7 using App V and Flexera Admin Studio and testing them

Utilized and created OSD Gold (WIM) images for (Win7 through Win10) for implementing a Light Touch deployment scenario against many department groups/collections for an organized deployment.

Setup and configured Task sequences for application/hardware packages to be applied to specific OSD collections and appropriate Advertisement groups.

Utilized and maintained both the ESX Host infrastructure and HYPER-V to balance the Virtual Server/workstation environment by remapping SAN’s and redirecting Host’s in maintenance mode in order to provide Load Balancing. Various Development areas and Servers were maintained and delegated for multiple projects and tests across the multiple Domains.

CLIENT: (PNC Bank) February 2016 – July 2016

Cynergies Solutions; CONTRACTOR

(SCCM Admin\Windows System /Application Packaging Engineer). Cleveland, Ohio

Title: Application Packaging Specialist & Network Engineer

(INFRASTRUCTURE 50,000+ USERS) Provided PowerShell scripting and application packaging assistance for new and recurring applications with MSI and executable methods of deployment. Applications were to be pre-analyzed, reviewed, and tested for the best approach for distribution and wide range deployment measures. Scripting Uninstall/Repair/Install methods were essential with every product and application for best practice.

(Lead and Managed) - Organized and lead Team Infrastructure Roles for Pilot Roll-outs and UAT distribution policies for environment delivery. Handled and arranged Change Management instances for Admin level / User level group approvals and production installations. Provided thorough concise testing, development and remediation clauses upon application, patching, and updating metrics along SCCM OS/Application areas and guidelines for x64/x32 platforms.

• Used both HYPER-V and ESX Host (VMWARE) to initiate and Sys-prep reference systems (Windows Server/Desktop) on both 32bit and 64bit platforms to roll-out in a distribution fashion for User Groups and Administration. I setup and conducted avenues for primary testing, development and UAT planning.

• Fixed/Resolved hardware issues with VMWare/VSphere Host servers and (Development/Production) servers in order for Hardware Event Logs to be clear of warnings and alerts to prevent possible failures.

• Provided support and Server Admin assistance within bi-weekly after hours Microsoft Patch update runs. Updates were driven through SCCM and Blade Logic to administer Monthly Updates and patching to All (Test/QA and Production) servers across the infrastructure. I helped remediate all servers to ensure that Client Health and Servers were in 100% compliance. (Patch Night)

• Analyzed, administered and properly prepared (HP & Dell) servers for maintenance, repairs, and upgrades through Tasks & Change Management scheduling through PNC’s Service Now Ticketing system.

• Coordinated (Time/Date) Schedules and arrange for HP and Dell support technicians to come onto customer site locations for providing hardware maintenance, repairs, and upgrades due to (High, Medium, and Low) alerts and issues which were covered under warranty.

• Provided support within automating and manually updating Firmware on all Legacy and Newer Blades and CMC’s for Dell and HP platforms. (HP – Onboard Administrator / Dell – OMSA/Endpoint System Management).

• Communicated (verbally/email) with Local Site (SIS/IT) department groups to resolve and help analyze strategies to properly resolve onsite issues and infrastructure maintenance issues and concerns. Worked with Server MIS Leaders and Server Team Owners to perform Firmware during off-hours to minimize conflicts of scheduling and downtime through change management.

• Maintained above 97% server compliance across the board by fully administering and provisioning all servers to have all Health and Compliance Queries on (green/healthy) status logs. I supported and managed all tickets assigned to me through the Wintel group through PNC’s Service Now Ticketing system. To Resolve (High, Medium, and Low) alert tickets within a timely manner by providing an in-depth solution and very detailed communication trail.

• Repackaged both In-House and third party vendor applications in MSI format using Flexera Admin Studio, App-V are the primary tools.

• Monitored/Maintained ANY services (stop/start) to alleviate emergency operational/functional issues upon multiple platforms (Windows/EMC/Avamar/Linux). Supported and helped resolve services within Configuration Manager/SMS Agent for specific applications from halting production and SQL database issues.

• Provided support for SAN Storage Upgrade requests. Reviewed and provided manager/user requests to increase space on Physical and Virtual Volumes for servers that are on Host/Blade environments. I helped provision the LUN’s, Network area (where the Host is configured), HBA (assigned port area), APP/SQL or Reason for space, Data Size – 1gb/tb, and confirming new storage mapping to backup/scheduling. I also helped the Server team locate the WWPN information and data to confirm the location of the SAN and needed space increase.

CLIENT: (Windstream Communications) June 2014 – February 2016

Apex Systems; CONTRACTOR to Hired

(Networking Engineer & Application Analyst). Twinsburg; Ohio

Title: Application & Networking Engineer

(INFRASTRUCTURE 20,000+ USERS) Provided scripting and application packaging assistance for new and recurring applications with MSI and executable methods of deployment. Applications were to be pre-analyzed, reviewed, and tested for the best approach for distribution and wide range deployment measures. Scripting Uninstall/Repair/Install methods were essential with every product and application for best practice.

Created Windows Installer setup packages (.MSIs) on Windows 7 (32 and 64 bit) platforms involving around 400+ applications and modified the MSI’s using Install-shield and Flexera Admin-Studio 14.

Created MSTs for any in-house/specialized application which needed appending license data or movement for positioning of related paths or ICONs.

Used SCCM 2012 and WSD/MDT to setup, and organize OSD transitions from Win7 (Pro/Enterprise) to Win8 – Win10 conversions throughout the infrastructure and crossing over Multiple Domains and OU structures.

(Lead and Managed) - Organized and lead Team Infrastructure Roles for Pilot Roll-outs and UAT distribution policies for environment delivery. Handled and arranged Change Management for Admin level / User level group approvals and production installations. Provided thorough concise testing, development and remediation clauses upon application, patching, and updating metrics along SCCM OS/Application areas and guidelines for x64/x32 platforms.

Setup/configure/manage and apply Group Policy Administration for specific GPO’s applying to OSD/Application packages and task sequences within SCCM.

Creating packages for Windows 7 using App V and Flexera Admin Studio and testing them

Utilized and created OSD Gold (WIM) images for (Win7 through Win10) for implementing a Light Touch deployment scenario against many department groups/collections for an organized deployment.

Setup and configured Task sequences for application/hardware packages to be applied to specific OSD collections and appropriate Advertisement groups.

Organized and managed PILOT sessions and UAT timelines for testing and approving newly completed Application Packages and Hardware Driver packages.

Windstream used Matrix 42 as a deployment tool to deploy packages to Pilot groups when testing for UAT and to test nationally using distribution points across multiple primary and secondary sites spread across the United States.

Recently, Matrix 42 was being phased out so that SCCM 2012 could be used as the primary deployment tool to deploy packages to testing VM’s for UAT users to test nationally using distribution points across multiple primary and secondary sites spread across the United States. I assisted in this process as well.

Used APP-V to create virtualized packages; programs-applications; collections and advertisements.

Utilized XML, VBS, and PowerShell scripts, to deploy application packages from SCCM as advertisements.

Setup HYPER-V Labs to Manage Testing Environments and Scopes for UAT and provisioning new applications after packages are deployed to simulated workstations.

Reviewed and remediated SQL Servers after mandatory updates were scheduled for compliance. Checked SQL Servers to make sure Services were still online and running active. Analyzed query structure to validate size and status after compliance was completed and up to date.

(Lead and Managed) - Setup/Configured the package/Collection and deployment methods for O365 along with cloud base licensing for authentication and piloted distribution. Engaged and drove entire migration from legacy Office integration (2003/2007 and 2010) products to 2013 and 2016 by scrub utilization and Office 32/64 bit installs from the “Click to run” method and integration. Successfully scripted/tested and deployed through a 5000 user pilot.

CLIENT: (PNC Bank) January 2014 – March 2014

Apex Systems /Dell; CONTRACTOR

(OS Deployment & Application Packaging Specialist). Cleveland; Ohio

Title: Application Packaging Specialist / Windows Systems Engineer

(INFRASTRUCTURE 50,000+ USERS) Provided application packaging assistance in getting MSI packages and executable applications ready to be pilot tested for an up and coming Windows 7 rollout for AEP (PNC) Bank IT Deployment team. They were set and ready to validate current production Responsibilities encompass but are unlimited to the following:

Performed installations and configurations of SCOM 2007

Created Windows Installer setup packages (.MSIs) on Windows 7 32 and 64 bit platforms involving around 2000 applications and modified the MSI’s using Install-shield and Flex-era Admin-Studio 10.0.

Created MSTs for both the in-house applications and vendor MSIs to modify and package them as per the organizations packaging procedure manual using Microsoft’s best practices guidelines.

Used SCCM 2012 and WSD/MDT to setup, and organize OSD transitions from Win7 (Pro/Enterprise) to Win8 – Win10 conversions throughout the infrastructure and crossing over Multiple Domains and OU structures.

Setup/configure and manage groups in Active Directory across multiple OU’s for deployments (small/large).

Used App-V for virtualization of the applications.

Setup/configure/manage and apply Group Policy Administration for specific GPO’s applying to OSD/Application packages and task sequences within SCCM.

Utilized and created OSD Gold (WIM) images for (Win7 through Win10) for implementing a Light Touch deployment scenario against many department groups/collections for an organized deployment.

Setup and configured Task sequences for application/hardware packages to be applied to specific OSD collections and appropriate Advertisement groups.

Organized and managed PILOT sessions and UAT timelines for testing and approving newly completed Application Packages and Hardware Driver packages.

Used SCCM 2007/2012 as a deployment tool to deploy packages to testing VM’s for UAT users to test nationally using distribution points across multiple primary and secondary sites spread across the United States.

Used SCCM 2007/2012 to create SMS packages; programs-applications; collections and advertisements.

Utilized XML, Perl scripts, PowerShell and remove any AU(Auto IT) scripts, to deploy application packages from SCCM as advertisements.

Created MSTs and transforms for both the in-house applications and vendor MSIs to modify and package them as per the (PNC Bank) organizations packaging procedure manual using Microsoft’s best practices guidelines.

CLIENT: (Eaton Corporation) July 2013 – Jan 2014

ITTrailBlazers LLC/TCS Tata Corp.; CONTRACTOR

(Windows Server Operations Team & Administration). Cleveland; Ohio

Title: Windows Systems Engineer

Eaton (Global) Infrastructure Environment = 50,000+ Servers / and up to 40,000 Virtual Host Servers. Acquisitions attained = Cooper Lighting Industries would make an additional 20,000+ Servers.

Monitored and maintained control of hardware events that occurs on multiple server hardware platforms (HP ProLiant and Dell PowerEdge Series) servers.

Fixed/Resolved hardware issues with VMWare/VSphere Host servers and (Development/Production) servers in order for Hardware Event Logs to be clear of warnings and alerts to prevent possible failures.

Analyzed, administered and properly prepared (HP & Dell) servers for maintenance, repairs, and upgrades through Tasks & Change Management scheduling through Eaton’s Remedy Ticketing system.

Coordinated (Time/Date) Schedules and arrange for HP and Dell support technicians to come onto customer site locations for providing hardware maintenance, repairs, and upgrades due to (High, Medium, and Low) alerts and issues which were covered under warranty.

Communicated (verbally/email) with Local Site (SIS/IT) department groups to resolve and help analyze strategies to properly resolve onsite issues and infrastructure maintenance issues and concerns.

Maintained above 93% by fully administering and Manage assigned tickets through the Windows Server Ops, EPSS_TCS & EPSS_L3 Queues through Eaton’s Remedy Ticketing system. To Resolve (High, Medium, and Low) alert tickets within a timely manner by providing an in-depth solution and very detailed communication trail.

Monitored/Maintained services (stop/start) to alleviate emergency operational/functional issues upon multiple platforms (Windows/EMC/Avamar/Linux). Supported and helped resolve services within TIBCO applications from halting production and SQL database issues.

CLIENT: (PNC Bank) April 2013 – June 2013

Prosource Solutions LLC; CONTRACTOR

(OS Deployment & Application Packaging Specialist). Cleveland; Ohio

Title: Application Packaging Specialist /Windows Systems Engineer

Infrastructure Environment = 10,000 Servers / and up to 40,000 Workstations and Virtual machines.

To monitor and maintain events and application deployment schedules through SCCM and exported CSV/delimited data to determine a successful run or a unsuccessful deployment based from reporting methods.

Deciphering scripts, logs, MSI's, MST's, batch files, Executable files, ISS files, and any other packaging utility files to find, repair, and replace upon needed in order for the deployment to run correctly and safely.

Operate and Remediate Live Servers to transition them into Virtual Servers so that VMware can take captive over a 2000 server infrastructure. VMware will house and facilitate a complete functionality where servers will operate from a cloud perspective and allow production servers to become decommissioned and the virtual server commissioned.

Tools Used: (MSTSC / Remote Desktop) for remote control; Altiris Wise Packaging Studio; Orca/Super Orca; Install Shield; Admin Studio; Active Directory; SharePoint Office Scheduling; ; A-shampoo; XMIND; VMware Workstation; VSphere Client; SCCM (for Operating System Deployment Management); VMware View and VMware Thin-App for virtualization.

Used VB Scripts and Wise Script Editor (.wse and .exe files) to compile and create wrappers for preinstall and post install software packaging and to automate and schedule the tasks.

Created Windows Installer setup packages (.MSIs) on Windows XP/Win 7 platform involving around 300 applications and modified the MSIs using Wise Package Studio 7.0(SP2).

All modifications and changes will be implemented along with full documentation and ledgers regarding time and testing stages.

CLIENT: (AEP-American Electronic Power) July 2012 – Dec 2012

Global Resources Inc. /Pomeroy; CONTRACTOR

(OS Deployment & Application Packaging Specialist). Brecksville; Ohio

(INFRASTRUCTURE 50;000+ USERS) Provided application packaging assistance in getting MSI packages and executable applications ready to be pilot tested for an up and coming Windows 7 rollout for AEP (American Electronic Power) company IT Deployment team. They were set and ready to validate current production Responsibilities encompass but are unlimited to the following:

Performed installations and configurations of SCOM 2007

Created Windows Installer setup packages (.MSIs) on Windows 7 32 and 64 bit platforms involving around 2000 applications and modified the MSI’s using Install-shield and Flexera Admin-Studio 10.0.

Created MSTs for both the in-house applications and vendor MSIs to modify and package them as per the organizations packaging procedure manual using Microsoft’s best practices guidelines.

Used SCCM 2007 as a deployment tool to deploy packages to over 20,000 users nationally using distribution points across multiple primary and secondary sites spread across the United States.

Used SCCM 2007 to create SMS packages; programs; collections and advertisements.

Created MSTs and transforms for both the in-house applications and vendor MSIs to modify and package them as per the (AEP) organizations packaging procedure manual using Microsoft’s best practices guidelines.

CLIENT: Ashland Chemical May 2012 – June 2012

Crimson/Blue-Chip LLC.

(OS Deployment / Application Packaging Specialist). Dublin; Ohio

(INFRASTRUCTURE 60;000+ USERS) Provided application packaging assistance in getting MSI packages ready to be pilot tested for an up and coming Windows 7 rollout for Ashland’s IT Deployment team. They were set and ready to validate current production software applications and legacy applications to run within a Windows 7 environment based off of Ashland Chemical’s production standards.

Tools Used: (MSTSC / Remote Desktop) for remote control; Altiris Wise Packaging Studio; Orca/Super Orca; Install Shield; Admin Studio; Active Directory; SharePoint Office Scheduling; ; A-shampoo; XMIND; VMware Workstation; VSphere Client; SCCM (for Operating System Deployment Management); VMware View and VMware Thin-App for virtualization.

Used VB Scripts and Wise Script Editor (.wse and .exe files) to create wrappers for preinstall and post install software packaging and to automate and schedule the tasks.

Created Windows Installer setup packages (.MSIs) on Windows XP/Win 7 platform involving around 300 applications and modified the MSIs using Wise Package Studio 7.0(SP2).

Created MSI’s in a locked down environment and set permissions on files and registry keys for user access.

Created MSTs for both the in-house applications and vendor MSIs to modify and package them as per the organizations packaging procedure manual using Microsoft’s best practices guidelines.

Worked on various applications to build Upgrades and Patches (MSP) according to the package requirement. Also worked on Silent Installs using switches for certain application to automate them for software distribution and created batch files.

CLIENT: LUK. (Schaeffler Group Inc.) July 2011 – Feb 2012

Experis LLC; CONTRACTOR

(Desktop Support / OS Deployment / Application Packaging Specialist). Wooster; Ohio

(INFRASTRUCTURE 100; 000+ USERS) Worldwide Provided technical assistance in organizing a virtual testing environment for users to validate current production software applications and legacy applications to run within a Windows 7 environment based off of Schaeffler’s / Luk’s production standards.

Converted all applications to deploy successfully through Net-Install for Windows 7 Migration from Windows XP.

Implemented SMS site health plan and assisted with all software pushes.

Tools: (MSTSC / Remote Desktop) for remote control; Enteo Remote Services; Net-Install; Install Shield; Admin Studio; Active Directory; Office Scheduling; SharePoint; A-shampoo; XMIND; VMware Workstation; VSphere Client; SCCM (for Operating System Deployment Management).

I also worked within a (virtual) VMware Lab consisting of (XP Pro; W7_32-SBC/SEC; and W7_64-SBC/SEC) systems creating up and coming Microsoft Deployment methods that could help improve Schaeffler’s methodology upon a (LTI) Light Touch or (ZTI) Zero Touch base deployment strategy from Microsoft. These methods could improve productivity and implementation security across the board for the infrastructure.

Provided 3rd Tier Level desktop support for users when needed and close out tickets. Most of the issues were user credentials related or high level networking issues.

CLIENT: SWAGELOK April 2011 – June 2011

Sogeti USA; CONTRACTOR.

(Desktop Support / OS Deployment / Application Packaging Specialist). (Solon; Ohio)

(INFRASTRUCTURE 20,000+ USERS) Worked with Systems Engineers with a SOW time-line to migrate all production system users from Windows XP Pro SP3 to Windows 7 32bit across

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