Customer Service Sales
Resume:
Elizabeth Ann Knight
Thomasville Ga.31792
*.**********@*****.***
HIGHLIGHTS OF QUALIFICATIONS
Administrative, bookkeeping and management skills.
Sales and customer service experience.
Tutoring, training, & research skills.
Able to work well with people of all ages and backgrounds.
Organized, prompt, self-starter, eager to learn
Experienced in shipping and receiving : retail, grocery, and construction
Experienced in accounts receivable and payable, payroll and book-keeping
EXPERIENCE
Personal Care Giver
Louanna Knigh, Supervisor (Becky Bryant)
11/20/2013 – 12/05/2012 Thomasville, Ga.
.Help patient with all of their personal needs bathing, dressing, grooming, bathroom or anything
Else the patient may need for me to do.
.Prepare all meals, keep house, be a companion, accompany patient to doctor appointments and
Meet the needs of the family.
Personal Care Giver
Harold Knight, Supervisor (Belle McGalliard)
10/18/2013 – 10/30/2013 Thomasville Ga.
.Help patient while in hospital with meals, personal care, and accompany
Patient to testing in the hospital in or to keep patient calm.
.Keep patient calm, assist nurses with patient when needed, keep accurate records of doctor visits
For family and relay the information correctly, generally keep patient calm and happy.
Secretary
A@H Hauling
Andrew Hammond, Lithonia, Ga.
06/2009-12/2012
. Processed orders and filed paper work
. Answered phone calls, typing, bookkeeping, dealt with clients and drivers.
. Issued drivers there runs, made sure they had all of the correct paper work.
. Processed road cost reports, and was general assistant to my boss.
Mary L Knight, Newnan, GA
5/2010 12/2011
Navigated health care system, including Medicare and insurance.
Scheduled doctor’s appointments, dialysis, & surgeries.
Provided transportation.
Managed medications.
Provided personal care, including meal preparation and companionship.
Managed finances.
Private Tutor
Various families, Newnan, GA
9/1993 6/2010
Tutored students aged elementary school to college in English, history, math, college statistics, geometry, psychology and sociology
Taught students with learning disabilities and behavioral problems.
Senior Floating Sales Clerk
Mervyns, Gainesville, GA
8/1991 10/1992
Bonded sales clerk and cashier.
Responsible for receiving shipments, unpacking and counting them, processing them through to the right departments, tracking merchandise across the country for a customer or the store, locating it then shipping it to the write store, or right customer.
Processing all of the paper work that accompanied the shipments.
Responsible for stocking, changing sales, checking out customers, training new sales clerks, counting the nightly till, locating items from out of district.
Handled customer complaints.
Worked in fine jewelry selling diamonds and other precious stones and metals.
Research Assistant
Georgia State University, Atlanta, GA
9/1990 10/1992
Assisted with federal research program on court ordered juvenile offenders from the Atlanta metro area.
Administered survey prior and subsequent to drug and alcohol education program.
Completed statistical analysis of data.
Trained other research assistants.
Night Manager/Cashier
SUPERVALU, Lithonia, GA
7/1989 6/1990
Managed front employees.
Counted, balanced and assigned tills.
Completed daily book keeping,
Provided customer service.
Responsible for ordering merchandise and receiving the shipments when they arrived.
Administrative Assistant/Book Keeper
Knight and Dodson Construction, Thomasville, GA
6/1986 7/1987
Served as payroll officer.
Fulfilled general clerical duties.
Handled accounts payable and receivable.
EDUCATION
Bachelors of Science in Psychology (Sociology minor), Georgia State University, Atlanta Ga., 6/1996
References
Becky Bryant
111 Fox Ridge Lane
Thomasville, Ga. 31792
H: 229-***-**** O:229-***-****
Beverly Collins
South Ga. Governmental Services Authority Bookkeeping
556 South Stephens St.
Boston, Ga. 31626
C: 229-***-****
Lyndall Knight
360 County Farm Rd.
Thomasville, Ga.31757
C: 229-***-**** H: 22-226-6158
Andrew Hammond
A @ H Hauling
6203 St. Charles Court
Lithonia, Ga. 30058
C: 678-***-**** H: 770-808-416
Belle McGalliard
1210 Swan Street
Thomasville, Ga. 31792
C: 229-***-**** C: 229-***-****
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