Kahtiajoi Holley

Work Experience

**/** – **/** Customer Service Representative, Aegis Communication Center

●Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

●Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

●Check to ensure that appropriate changes were made to resolve customers' problems.

●Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

6/13 – 12/13 Certified Nursing Assistant, Devine Senior Care

●Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.

●Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.

●Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine

●Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities

2015 Warehouse, East Coast Plastics

●Attach identifying tags to containers or mark them with identifying information

●Receive and count stock items, and record data manually or using computer

●Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards

●Examine and inspect stock items for wear or defects, reporting any damage to supervisors

Education

Fort Pierce Westwood High School - 2013