Manager Management
Resume:
COLLEEN TAYLOR
**** ******* **** *****, *******, TX 77047
Home: 713-***-**** - Cell: 713-***-**** - acxyxv@r.postjobfree.com
www.linkedin.com/in/tcolleen
PROFESSIONAL SUMMARY
Remarkable Talent Acquisition and Management Professional
Possesses strong interpersonal skills
Forms strong business partnerships
Builds trust with managers and employees to create a positive work environment
SKILLS Highly Organized Client Relationship Management Employee Coaching
Time Management Human Resource Policies Records Maintenance
MS Office Proficiency Project Management Statistical Reporting
New Employee On-boarding Employee Handbook Development Problem Resolution
Candidate Pre-Screening Employee Recruitment / Interviewing Team Building
Workforce Planning ApplicantPro SharePoint
Taleo PeopleSoft Field Glass
SuccessFactors Campus Recruitment SAP
WORK HISTORY
10/2016 to Present Senior Regional Recruiter (Contract)
Penhall Company – Houston, TX
Manages the sourcing and recruiting process for assigned division, conducting intake calls with hiring manager, updating schedules and coordinating interviews.
Collaborates with hiring managers and HRBP to effectively forecast talent needs in order to build proactive talent pipelines.
Pre-screen all candidates prior to submitting to hiring managers for consideration.
Manages vendor relationships for sourcing, screening and scheduling qualified candidates.
Advises and implements effective and efficient recruitment strategies to acquire diverse, top talent.
Responsible for reporting and analysis of requisition history, candidate and market labor data, and recruiting effectiveness based on cost of hire and hiring manager feedback.
Provides accurate and timely updates on open requisitions and applicant activity.
Tracks talent acquisition metrics, and reports trends and issues to leadership, providing process improvement recommendations.
Negotiates and extends offers of employment to selected candidates.
Facilitates the offer and pre-employment processes to ensure a smooth onboarding experience.
03/2015 to 06/2016 Senior Consultant, Recruitment & On-boarding Enablement (Virtual)
Xerox Business Services (BPO) – Houston, TX
Led the creation of recruiting plans for all open positions.
Posted positions through approved recruitment channels.
Networked with industry contacts, association memberships and associates.
Partnered with local organizations and universities for engagement and interest in jobs
offered in their community.
Pre-screened all resumes prior to sending them to corporate hiring managers for
consideration.
Promptly corresponded with all applicants and coordinated and conducted interviews.
Developed salary proposals for new recruits.
Hired employees and initiated the new hire paperwork process.
Organized new employee orientation schedules for all new hires.
Acquired access to systems and software as well as ordering equipment for new hires.
Point of contact for new hires for troubleshooting technical challenges.
Facilitated all new employee orientations to foster a positive team attitude.
Created and completed personnel action forms for all hires, terminations, title changes and
terminations.
Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and
other variables.
10/2014 to 03/2015 Senior HR Generalist
Gulf Coast Community Services Association – Houston, TX
Led the creation of recruiting plans for all open positions.
Managed campus recruitment process.
Posted positions through approved recruitment channels.
Pre-screened all resumes prior to sending them to hiring managers for consideration.
Promptly corresponded with all applicants and coordinated and conducted interviews.
Hired employees and initiated the new hire paperwork process.
Organized new employee orientation schedules for all new hires.
Tracked key dates and deadlines and maintained specific personnel lists.
Created and completed personnel action forms for all hires, terminations, title changes and
terminations.
Conducted exit interviews and verified that employment termination paperwork was
completed.
Supported management in developing and implementing personnel policies and
procedures.
02/2010 to 12/2013 Senior Recruiter / HR Generalist
Xerox Business Services BPO (Onsite at BP) – Houston, TX
Supported management in developing and implementing personnel policies and procedures.
Led the creation of recruiting plans for all open positions.
Posted positions through approved recruitment channels.
Partnered with local organizations and universities for engagement and interest in jobs offered
in their community.
Networked with industry contacts, association memberships, and associates.
Promptly corresponded with all applicants and coordinated and conducted interviews.
Developed salary proposals for new recruits.
Hired employees and initiated the new hire paperwork process.
Facilitated all new employee orientations to foster a positive team attitude.
Organized new employee orientation schedules for all new hires.
Acquired access to systems and software as well as ordering equipment for new hires.
Tracked key dates and deadlines and maintained specific personnel lists.
Supported the annual Performance Review program by preparing worksheets, communication
materials and coordinating meetings.
Researched, designed, implemented, and managed a new telecommuting program.
Created and completed personnel action forms for all hires, terminations, title changes and
terminations.
Specifically assigned to the BP Upstream Learning department for the recruitment of up to
sixty (60) requisitions.
Helped implement and train team members on new time entry system.
Explained all of the human resources policies, procedures, laws, standards, and regulations to
each employee.
Conducted exit interviews and verified that employment termination paperwork was
completed.
Addressed all employee harassment allegations, work complaints and other concerns.
11/2008 to Present Sr. Consultant, Talent Acquisition & Management
HR Consulting – Houston, TX
Advised oil and gas companies on talent acquisition, employee development, and retention for
critical positions. Provided recruiting, candidate screening, salary negotiation, orientation, and
on-boarding services. Worked with third-party vendors and collaborated with hiring managers
in projecting future talent needs for workforce/succession planning.
11/2007 to 10/2008 Recruiting Manager
CoWorx – Houston, TX
Hired to realign under-performing region for company providing temporary, temporary-
to-direct, and direct hire staffing along with on-site management services. Supported clients in
workforce planning by partnering with hiring managers, HR, and division managers to analyze
and forecast current/future talent needs.
Led team of six (6) staff at branch office and two (2) at client on-site.
Resolved escalated customer issues in a timely manner.
Met deadlines by proactively managing individual and team tasks.
Gathered and reviewed customer feedback to improve operations.
Managed full cycle recruiting process increasing the fill rate from 52% to 94%.
03/2006 to 11/2007 Client Program Manager
Adecco – Houston, TX
Responsible for management of Adecco's largest client with multiple sites in the Houston Metro area. Managed full life cycle recruiting by designing and implementing aggressive recruiting
strategy to meet client's staffing needs.
Oversaw onsite staff of 100 contingent employees.
Resolved escalated customer issues in a timely manner.
Gathered and reviewed customer feedback to improve operations.
Resolved employment-related disputes through proactive communication.
Handled understaffing, disputes, terminating employees and administering disciplinary
procedures.
Represented organization at personnel-related hearings and investigations.
03/2004 to 03/2006 Staffing Manager
Staffmark – Houston, TX
Managed the Southwest Branch, responsible for new client development and growth of existing
client base.
Led team of four recruiters and one recruiting coordinator staff.
Assessed employee performance and developed improvement plans.
Held sales coaching sessions.
Resolved escalated customer issues in a timely manner.
Met deadlines by proactively managing individual and team tasks.
Gathered and reviewed customer feedback to improve operations.
Engaged employees in business processes with positive motivational techniques.
ACOMMPLISHMENTS
Interviewed, hired and on-boarded team of seventy five (75) new hires in less than two years,
increasing department productivity and meeting client acquisition rates. Client satisfaction
resulted in additional SOWs requiring more resources.
Designed, implemented, and managed a new hire on-boarding program, reducing time for new
employees to reach full productivity.
Held key role in account growth, receiving recognition with the "Xerox 2012 Hustle Award".
Streamlined the resource request, hiring and on-boarding process using agile project
management to design, processes, and create informational documents and forms on
SharePoint.
Increased fill rate 42% in eight months by streamlining job order management system to
track and prioritize open job orders.
Improved quality of hire, employee satisfaction and reduced turnover 30% for major
healthcare company in California by modifying new hire orientation program to mirror client requirements.
Improved employee satisfaction and reduced turnover by 27% resulting in client requesting
onsite presence
EDUCATION Coursework completed: Human Resource Management
2007 – 2009 Colorado Technical University – Colorado Springs, CO
AFFLIATIONS
SHRM
HR Houston
PROFESSIONAL REFERENCES
Rhonda Harmon
Director
Xerox Learning Services
acxyxv@r.postjobfree.com
Stephanie Sample
Professional Training & Coaching Consultant
Xerox Learning Services
acxyxv@r.postjobfree.com
Eric Pullen
Talent Development
Dow Chemical Company
acxyxv@r.postjobfree.com
Ana Stokley
Corporate Recruiter
Penhall Company
acxyxv@r.postjobfree.com
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