Ranada White

**** ***** ***** ***** *********, TN 37076 615-***-**** acxyw8@r.postjobfree.com

Human Resources

Position – Customer Service Assistant

Please accept my application for a Customer Service Assistant with your company. I am enclosing a resume that outlines my work history. I offer the following skills and experience that would allow me to contribute to your office immediately:

Strong skills in developing and maintaining positive customer relationships;

Record of learning new skills and systems and taking on additional responsibilities;

Computer knowledge that includes Microsoft Word, Excel, Outlook.

Strong skills in Medical Front Office taking care of all Scheduling, Greeting customers, Multi-tasking in Front Office.

Sound judgment, ethical approach to all work, attention to detail, and dedication to providing thorough and accurate results.

I would appreciate the opportunity to discuss your needs and my qualifications in an interview, at your convenience. I believe that both my experience and my dedication to being a positive team member would be an asset to your company.

Thank you very much for considering my candidacy for this position. I look forward to speaking with you soon.

Sincerely,

Ranada White

Enc: Resume

Ranada White

4539 Baton Rouge Drive Nashville, TN 37076 615-***-**** acxyw8@r.postjobfree.com

Professional Experience

Houston’s Meat and Produce 2015 to Current

Cook / Catering / Customer Service

Responsible for catering orders, making sure all food are prepared in a time matter for delivery/pick up.

Answering phones, taking orders, helping customers with general questions. Ordering stock for catering supplies, working the front deli assisting customers for all needs.

Tradeshow Specialists, Nashville, TN 2009 to 2015

Customer Service 615-***-**** (Faye Best)

Responsible for contacting venues and getting hotel information for Customers coming to Tennessee for up coming events. Handled most office task including changing printer cartridges, working on the computer setting up Hotel room blocks etc. Event meeting planning company. I worked 2 jobs for them at the same time, see below.

Independent Home Health Care 2010 to 2015

Donelson, TN 615-***-**** (Linda)

Responsible for all basic needs including Serious Wound Care,

Light housekeeping, prepared meals and assisted with bathing and

Dressing. I am responsible for dispensing Medication. Client is a

fall risk and has had several falls with injuries and several wounds

due to accidents that required changing bandages several times a

day. Assisted with transportation to and from Dr. also ran errands

Ex: grocery, pharmacy.

Signature Nephrology Group, Nashville, TN 2010 to 2010

Medical Assistant

Administered Intradermal, Intramuscular, and subcutaneous injections

Performed blood draws, visual and hearing exams, vital signs

Proficient use of Autoclave, centrifuge, ECG, EKG and Bio Z

Performed flu, urinalysis, H pyloric and strep test

Scheduled appointments

Specialty Referrals

Insurance Verification

Chart preparation and monitoring

Affiliated Internist, Hermitage, TN 2009 to 2010

Medical Assistant Extern

Administered Intradermal, Intramuscular, and subcutaneous injections

Performed blood draws, visual and hearing exams, vital signs

Proficient use of Autoclave, centrifuge, and ECG, EKG machine

Scheduled appointments, also did referrals for patients

Performed flu, urinalysis, H pyloric and strep test

Assisted physician with removals of moles, warts and cysts

International Alliance of Theatrical Stagehand Employee Local 46 1998 to 2009

Stagehand – Nashville, TN

Responsible for the set up and dismantling of trade shows, business meetings, conventions and special parties, make sure the proper items or requested services from advance and on site orders are adequately filled, including carpet, furniture, cleaning services, labor, helping exhibitors when there is a problem and knowing where to send them, decorate ornaments prior to hanging them in the ceiling, work with crowd control assisting guests on the proper route to avoid delays, and set up the Christmas concerts in the ballrooms

Root-Rooter 2002 to 2005

Administrative Assistant to GM – Nashville, TN

Worked on the computer writing letters and correspondence to clients, generated payroll for 9 different plumbers, scheduled jobs, performed collections for all past debts and Accounts Receivable duties, answered phones, visited job sites and gave quotes for potential clients, and managed all office needs including filing and general office up keep

Graward General Insurance Co. / Seibels Insurance 1991 to 2002

Senior Data Entry Nashville, TN

Started at the front desk answering the phone and filing, advanced to Senior Data Entry performing data entry for 75 adjusters, worked on all pay outs on claims, changed any amounts and addresses, keyed necessary changes on the claims, including any policy changes, and worked with the customers on resolving any issues they had

Education and Professional Training

Kaplan Career Institute, Nashville, TN

Medical Assistant Diploma

Awarded Excellent Attendance and Honor Roll

Top of my class in Blood Draws

Certifications

CPR / AED – American Heart Association

HIPAA Compliance Trained

Volunteer Experience

Medical Tent Volunteer - Country Music Marathon – Nashville, TN April 2009

Took several classes to learn about Dementia and Alzheimer’s Patients

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